Table 1 shows one common seats related problems of the 1996 Volkswagen Jetta.
| Problem Category | Number of Problems |
|---|---|
| Seats problems |
Both bucket seats have no cushion. Consumer is sitting on the frame in both front seats. Dealer said they realized the problem, and they were willing to pay 25 % as long as consumer paid 75% for repairs.
Plastic seat runner cracked.
Intermittent brake failure. In addition, front end vibrates and vehicle pulls to the right/passenger's seat came off the track/ steeering wheel bolt cracked twice, causing steering wheel to come loose while driving/windshield wipers failed twice in freezing temperatures and rear brake light bulbs need to be replaced every other month due to premature failure.