general problems of the 1999 Volkswagen Jetta

Two problems related to tire have been reported for the 1999 Volkswagen Jetta. The most recently reported issues are listed below.

1 Tire problem

Failure Date: 04/07/2001

At 30000 miles steering wheel shakes when applying brakes. Asked dealer to check on alighment problems. Dealer no alignment needed, but brakes were worn down 50% & also needed new rotors. Dealer insisted car okay to drive and advised to come back. 35000 service to have new brakes and rotors installed, aprox. $600. After service, I drove home about 50 miles and problem got worse, including a loud rumbling noise. I called dealer, and they referred me to a dealer closer to my home, 3 days and 300 miles later, 2nd dealer asked how many times I had changed the brakes, because I now, needed rotors, and worse, all my tires were "cupped. " I also needed a whole new set of tires. . . I asked 2nd dealer if it was safe to drive my car. They said it was ok to drive, but recommended changing brakes, rotors and tires @ a cost of $1,100. Dealer also explained that the lack of rotating a balancing tires could have contributed to the uneven wear (aka: cupped tires). I was also told that the loud rumbling noise, would eventually go away, since the tires had been rotated. The 2nd dealer invoiced the 1st dealer for this service charge. 3 days later, I went to goodyear tire shop (for 3rd opinon) because I thought the tires may be defective. Goodyear advised me that cupped tires result from uneven wear (usually recommend rotating & balancing tires every 10k mi. ), if not, problems w/brakes & rotors. Goodyear couldn't determine why the problem occurred @ only 30k mi. Such a problem could occur at about 60k miles, but not rotors. Goodyear balanced & rotated my tires & also discovered that the driver's side tire was rubbing against the wheelwell, causing a large gash in the wheelwell. In the interest of consumer protection, I seek your professional assistance in bringing a positive resolve to this matter. My car has spent a lot of time @ dealer service shop. Volkswagen must be held accountable for bad craftsmanship & poor service advice. Please help!.

2 Tire problem

Failure Date: 01/25/1999

Vehicle pulls to the right due to improper tire rotation. Yh.


Other Tire related problems of the 1999 Volkswagen Jetta



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