Underbody Shield problems of the 2000 Volkswagen Jetta

While parked, panels located under engine and side protectant pieces, became unattached. Dealership tried to blame on driver- which isn't true, as the car was not driven in three days - all panels show fatigue, and some odd-cracking damage. Second repair shop show demonstrated weak screws, cracking along mouting points, and the bumper becoming unattached. Including damage to the screws themselves, with premature rusting, and the screw's heads completley falling off. While being towed to dealership, all panels became detached. (3 pc system) this is a certified-used vehicle - org. From IL sold in mn. Vehicle was in dealership that week for oil change, dealership reported no problems - however after the fact, the car was parked in a garage. Vw will not stand behind their product as they feel that it was not caused be the scews malfunctioning, but by "added and unknown stress increases.

The plastic inside front fender liner on both sides of my 2000 vw Jetta GLS tdi have come loose in the front and are rubbing against the front tires. I purchased this car less than 5 months ago, it was certified pre owned car from a vw dealer and was given a 110 point inspection. I have driven the car appx 10,000 miles since purchase without any accidents or incidents that may cause these items to come loose. When I brought the car to the dealer I was told that this is very common among these cars and is not a warranty item, furthermore, they advised me that this had to be driver induced damage, although they never inspected it. I called the vw customer care line and requested a factory service rep come and assess the problem only to be told when they called me back that the dealer told them that I had damaged the car, so they would not send a factory rep and the case has been closed. I believe this is a safety issue due to rubbing/interference with the front tires and needs to be addressed, especially considering the dealer told me that this is a common problem and they keep several replacement parts in stock due to frequency.