Engine Oil Leaking problems of the 2002 Volkswagen Jetta

Volkswagens use of cheap plastics on the oil stick of my 2002 Volkswagen Jetta caused plastic from the oil stick to fall into my motor and cause motor damage including an oil leak and eurasian auto service in panama city already has a vw product that is broken down in their shop, and even Volkswagens own service manager in panama city, mike boatwright, told vw they should authorize him to make the repairs but they refused, the ostensibly lowest bid plastics used for the 2002 vw's also caused mike boatwright to ask that vw replace my headlight lenses as they are creating a traffic hazard, and not only is this nationwide, but mallory horne of the florida dmv who referred me to you wrote to me that " your complaint has not fallen on deaf ears, I just got rid of my Volkswagen Jetta for the same headlight problem" and I will be happy to mail you a copy in support of my complaint, also walmart's service manager in callaway florida is the person who found that my car is now leaking oil due to Volkswagen failing to repair the motor and he says that he saw the same Volkswagen problem in new england at his previous job (scott). Also the cheap plastics used on my car that caused these safety traffic violations, were used on the glove box lock which is broken and the radio aerial which is broken. The first 2002 vw I was given broke down in traffic in the dark and was exchanged the following day. So there are more than enough witnesses that the 2002 Volkswagen Jettas should be recalled, me, jerry p carroll, mike boatwright, reggie at eurasian, mallory horne, and scott at walmart, in addition there are many students at my college with the same problem who are in hope that you will help them also. Breaking down in traffic with limited headlights is a national safety crisis, as far as deaths and injuries, entering zero only means that vw has managed so far to conceal any.

I'm not positive this constitutes a safety issue, but it may in the event of an accident since an aluminum oil pan could be severely damaged and could cause an oil spill, but below is a portion of the letter I submitted to Volkswagen using their online form. If this is not under your office's responsibilities, can you tell me who I should contact next? basically they told me it could take them 2 to 3 years to issue a recall if ever. Thank you. I took my 2002 Jetta in on Wednesday, may 10th for what should have been a routine oil change, but $330 dollars later was obviously not. My mechanic informed me that I needed a new oil pan. Something that is 99% of the time only replaced after an accident or after 15 years or so if it's rusted out. The reason: the oil pan itself is made of aluminum and the drain plug is made of steel. Anyone with half an ounce of engineering or materials knowledge (something I would hope and assume a Volkswagen parts designer has) knows that you don't manufacture a part out of a soft metal which has something screwed into it made out of a harder metal. The threads eventually get completely stripped after repeated oil changes. According to the service schedule in my owner's manual, oil changes are mandatory service required to keep the car under warranty. Also this could very well present a safety issue in the event of an accident due to leaking oil if the pan was damaged since it's made of aluminum. What has angered me the most about this is that Volkswagen obviously knows about this design defect and has not issued a recall. When my mechanic called the local Volkswagen dealer (and where I purchased my car) the parts department told him "OH yeah, we know about that problem. In fact we stock the redesigned part". The bottom of my new oil pan is now made of steel which it should have been in the first place.