general problems of the 2010 Volkswagen Jetta

The contact owns a 2010 Volkswagen Jetta. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from underneath the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the rear passenger’s side coil spring had fractured. Additionally, the front passenger’s and driver’s side coil springs were also fractured. The vehicle was not yet repaired. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was approximately 68,000.

Abs and stability control became inoperative at around 50mph. It's a 55mph road thats heavily trafficked since its near a port. I had to stop the car on the side of the road since we almost crashed into an 18 wheeler. Fortunately we were close to home I drove the car at a reasonable speed just to get home. After that incident we have stopped using this vehicle since it gets even more dangerous every time, especially when it rains. Since then brake light has come on and hydraulic and suspension has been bad. This happened last year when pandemic was still full force and without a vehicle. Had to save and buy a more reliable vehicle for our own safety. I know this is a really good car but I really hope y’all can help me fix this since it’s really not the consumer’s fault. I’ve checked there is a recall for this but my “jetta” is not in those vehicles that were recalled. I really cant drive the vehicle therefore I have no use for it. Please let me know if something could be done since I wouldn’t like to pay out of pocket for something that could be done by the manufacturer and even save our and others life’s in the future when more vehicle owners come forward. Thank you for your time.

My 2010 vw tdi sportwagon eats up the inside of the tires, very quickly. I just purchased my fifth set of tires for a car with less than 70,000 miles on it. I've had the alignment checked three times, and it continually shows to be within specs. The first two times, I had a vw dealership check the alignment, and both times they told me there was nothing they could do. I just had a private mechanic check the alignment, and he said I couldn't have a more perfect alignment, according to vw's specs. The last set of tires I purchased were rated for 55,000 miles, but I only got 15,000 out of them before the insides were worn down into the belts. This is a very dangerous situation since the rest of the tire looks new, and unless you get the car up on a lift, or lay down on the ground to deliberately look at the inside of the tires, you cannot see the damage taking place, and placing the operator in a situation where a blow-out can occur without warning. Plus, not to mention the extremely high cost of tire purchases to operate this vehicle.