Cruise Control problems of the 2012 Volkswagen Jetta

Volks 2012 Jetta tdi. At highway speed of approx 55-60 mph, with cruise control engaged, transmission seemed to come out of gear, engine revved and tachometer red-lined, vehicle began to slow, but obviously not loose power as evidenced by tachometer and high rpm's on engine. After tachometer red-lined, tachometer then began to drop and at about 5,000 rpm, transmission shifted a couple of times and then operation of vehicle was back to normal. Oddly, cruise did not have to be reset and seemed unaware of the event that had just occurred. Entire event occurred in the span of about 5 seconds. Took vehicle to dealer. Service documentation says "we scanned for faults and had a sporadic fault for gear shift control module. Performed test plan and found no problems. We cleared faults. " another service showed the error code with verbiage something to the effect of "lost communication with gear shift control module. " dealer would not replace gear shift control module and stated that if it happens again, return and they will replace. Clearly this is a safety issue, particularly when it occurs on a highway at highway speeds with congested highway traffic and clearly could have resulted in an accident.

The contact owns a 2012 Volkswagen Jetta sport wagon tdi. The contact stated that the vehicle abnormally accelerated. The failure was recurring. The vehicle was taken to a dealer, who advised that the cruise control switch and steering column computer chip needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was not further repaired. The manufacturer was made aware of the problem. The approximately failure mileage was 7,281.

I purchased my 2012 Volkswagen Jetta approx October 31, 2011. Within the first 3-4 months the car computer system locked up while I was driving. (I was unable to put down the windows, the a/c stop working, engine lights lid up on the dashboard) so I drove it straight to the dealership and they immediately apologized and kept the car for several days to correct the defect. In 2013 the steering lock went bad while driving and we couldn't turn the car off. This happened at 6:45pm after the dealership closed. So the car continued running in front of my house from 6:45pm to 7:30am when the dealership opened. I explained to the dealership how frustrating, physically, and mentally draining that night was. We couldn't park the car in a garage and risk the gases getting into the home so we left it in front the house and had to stay up all night and watch it so no one would steal it. They diagnosed it as a bad steering column. The car sometimes accelerate fast on its on when you attempt to use the cruise control. Now currently the sterling lock is gone bad on the car again. I have contacted Volkswagen and the dealership several times about this part/issue this year and they told me the car is out of warranty and I would have to pay for the repair. A steering column going bad in a car every year is not normal. My problem is paying for this faulty, defective dangerous car. I have invoice and repair invoice on this car dating back to the first few months of owning it. Volkswagen is on a major coverup to avoid a massive recall of several of the vehicles they knowingly are putting drivers at risk.