12 problems related to ignition switch have been reported for the 2012 Volkswagen Jetta. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Volkswagen Jetta based on all problems reported for the 2012 Jetta.
The ignition won't turn off, can't shut it down. I was able to turnit off by applying pressure on the key and tapping the end of the key with pliers. I found this solution on the internet from other Jetta owners. Volkswagen knows about this common issue and refuses to do a recall on the ignition switch which costs hundreds of dollar to owners.
Unable to turn vehicle engine off. Ignition switch is stuck in the run position and will not turn to off position without breaking key off in the ignition. Dealership stated that it is a known problem but vehicle was out of warranty and repair cost over 700. 00 which may only work for a year or 2. Then would start having the same issue once again.
The car will not turn off. The ignition switch will not allow the key to be turned into the off position and it continues to run. The key cannot be removed. The vehicle is stationary and in park.
Ignition key got stuck into ignition switch making unable to turn the car off, this is the second time this happen, the first time dealer replace the switch charging over 500. 00 dollars worked good for a while and then the key started to feel like a bump when turning the key off again untill get completely stuck for second time in about 3 years span, contacted dealer and the customer service deny any wrong doing even though she said is a common issue, obviously they know about the issue.
The key gets stuck in the ignition switch when trying to turn the car off.
Key stuck in on or off position - can't turn car off. Can't turn it on. Please look at the complaints under unknown/other - there are 38 other complaints about the key getting stuck in the ignition in either the on or off position. People don't realize it falls under electrical. I can't turn my car on half the time and can't turn it off other times. The key is just stuck in the ignition switch and nothing I do will make it move. It's just been towed to the shop for the last time! vw knows about this, the dealers know about this. It's dangerous! what am I supposed to do when I come out of a mall in the dark and my key won't turn in the lock? or when I go to park somewhere and the car won't turn off in the 92-degree heat. I am a single woman and this is extrememly dangerous. Imagine if ther are children in the car and you can't turn it off? I've tried everything everyone else has tried and now I'm going to trade the car in. But someoe needs to do something about this. The dealer (and multiple websites) say it's the ignition cylinder and very common with these cars. Dealers want $600 and up to fix it. And some people have replaced theirs more than once. This has been going on for nearly a year with my car. My car only has 70,000 miles on it. There are others with even fewer miles. Why is no one paying attention to this??? read the complaints under unknown/other - this is a very very common complaint with these vehicles and very dangerous. Where is the recall?????.
Vehicle will not turn off. Key gets stuck in ignition switch and you cannot turn off vehicle or remove key. Dealer says this is common and once it starts happening, you cannot turn off the engine routinely. To finally turn it off, you have to use tremendous force and if that doesn't work, drive the vehicle around for a bit and then try again.
Purchased 2012 vw Jetta new at local vw dealership. Currently has approx 51,000 miles on it. At around 29,000 miles ignition switch would not shut off while I was shopping-took to dealershipi and was told it was fixed- had just stuck. Less than a month later same thing happened. Dealership had the car for weeks-(this time they did provide loaner car). Most recent- prior to ignition problem currently occurring I had to have wiper motor replaced at my cost $600. 00 plus dollars. I sat in waiting area of dealership that clearly stated we provide loaner car or shuttle service at time of your appt. Neither available on that day. I addressed this issue with service manager who was off that day. Received apologetic e-mail. Have had to replace headlight bulb and needs replaced again. Could this be an electrical issue? is this car even safe to drive my grandchildren in? I am not feelin comfortable with it. Presently as I am writing this my car has been running for 18 hours. Ignition stuck Friday eve- service dept not open on sat. When I called Friday eve basically I was told "get it over here somehow and we will take a look". Presently weighing my options-needless to say I am extremely disappointed with the purchase of my first new vw. Previously had owned two used vw golf. Note: first time I was fortunately close to vw garage which is a 40 minute drive from my house-fortunate again this time that it's sitting in my driveway running until I can figure out a plan. Loved my vw-past tense. After going online I see other people have had this very experience with ignition. Seems it is going to be expensive. Very disappointed! my dealership is vw clarksburg, wv. Former star motor-1-304-623-7827. Shane leblond - "service manager".
Key binds in ignition when turning vehicle off. This had been an ongoing issue. Key needs to be jiggled to turn ignition switch back to get key out. At times it takes a few seconds to remove key, which is not good in case car needs to be turned off and exited quickly.
The ignition switch is becoming increasingly difficult to turn off and remove the key from. I've done my research and have found a community of other vw owners experiencing similar issues with the vw models (many Jettas like mine). The vehicle is safely parked, etc, and the key must be turned so hard that it feels like one could break/damage the key in the ignition switch before it releases.
The contact owns a 2012 Volkswagen Jetta. The contact's key became stuck in the ignition switch while in the run position. The dealer was able to shut off the engine only by disconnecting four of the five fuel injectors. The dealer stated that they would need to destroy the trim and remove and replace the ignition lock and switch assembly. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
While pulling into intersection, ignition quit. Tow truck driver restarted vehicle. Dealer found fault with electronic ignition. Replaced ignition switch.