Table 1 shows one common firerelated related problems of the 2016 Volkswagen Jetta.
| Problem Category | Number of Problems |
|---|---|
| Firerelated problems |
The contact’s mother owns a 2016 Volkswagen Jetta. The contact stated that while the vehicle was parked outside, the contact’s mother was notified that the vehicle had caught fire. The contact stated that upon her mother and sister approaching the vehicle, they noticed that the front driver’s side door was on fire. The contact then stated that her sister used her hand in attempt to pat the fire away. As a result, the contact’s sister sustained injury to her right hand that required medical attention. The fire department was notified, and the fire was extinguished. The fire department determined that the origin of the fire was electrical. A police report was filed. The contact stated that her mother then received recall notification of the NHTSA campaign number: 20v648000 (fuel system, gasoline). The vehicle was taken to the dealer however, the contact stated that the dealer refused service. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 151,217.