Engine Noise problems of the 2019 Volkswagen Jetta

I recently started a lease for a 2019 Jetta se. I started to notice a strange sound like scrapping and grinding as the car accelerated and particularly around the 20-30 mph mark. It is almost like a shallow howling and seemingly from the transmission. Please also note that I brought the car new about 25 miles on it and the noise started almost instantly. The vw dealership I went to gave no good resolution and informed me that the noise was 'normal' of this transmission. A noise coming from the transmission of a new car should never be taken as 'normal'. I have enjoyed driving the 2017 model the last 3 prior years and am very disappointed with this response and the way the vehicle is functioning. I hope vw does the right thing with either a proper fix or a recall. I am very concerned about the longevity of this issue and what it means safety wise now and down the line.

On 9/26/2019 I was driving my 2019 Jetta se with 1,187. 8 miles on main street in santa ana around 5:50 pm. I was on the far left lane at a full stop and proceeded at low speeds onto the left-turning lane. As I continued to pull up onto the left-turning a lane a very loud metallic rattling/scraping noise was heard throughout the cabin coming from I suspect the transmission. I even was able to feel the rattling from the brake peddle as I still had my foot on the peddle. I looked around to see if any other drivers noticed as it was very loud. I made an effort to check on the road to confirm that there was no metallic debris that I may have run over. None was found. I also checked under my car to see if anything was under the engine and can confirm nothing was found. Throughout the drive, when the car would hit between 1300-1500 rpms or 25-35 mph, a very distinct scraping noise can be heard from the driver side. This has not gone away and continues to omit that same distinct sound every time I am driving the vehicle and going from 25-35 mph. It is heard even clearer while on eco mode.