Adaptive Cruise Control problems of the 2022 Volkswagen Jetta

Travel assist unavailable warning comes on several time a minute with a visual indicator and loud chime. Very distracting while driving. Known issue to vw.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? the vehicle experienced a failure related to the steering wheel assembly that caused the "travel assist not currently available" warning to appear while driving. The issue affected the operation of the vehicle's driver assistance systems, including adaptive cruise control and travel assist functions. An authorized Volkswagen dealership diagnosed the vehicle and confirmed that the steering wheel assembly requires replacement. The vehicle is currently available for inspection. 2. How was your safety or the safety of others put at risk? the failure caused the vehicle's driver assistance and safety systems to become unavailable while the vehicle was being operated on public roadways. The unexpected loss of adaptive cruise control and travel assist functionality could increase driver workload and create a potential safety risk, particularly during highway driving where these systems are designed to assist with vehicle control and spacing from other traffic. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? yes. An authorized Volkswagen dealership inspected the vehicle, retrieved diagnostic fault codes, and confirmed that the steering wheel assembly is defective and requires replacement. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? the vehicle has been inspected by an authorized Volkswagen dealership. The dealership diagnosed the fault and determined that the steering wheel assembly requires replacement. The dealership has submitted a goodwill assistance request to Volkswagen because the issue first occurred before the vehicle exceeded the warranty mileage limit. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? the vehicle displayed a "travel assist not currently available" war.

Travel assist is disabled which includes adaptive cruise control and lane keep assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my vw dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem.

Had the steering wheel replaced once for a sensor at around 38,000 miles and the issue now popped up again around 80,000 and now it’s 90,000 still there.

The car just stated saying “drive assist not available” it beeps every 5 minutes. Dealer says might need to change steering wheel which is in back order. It’s very annoying because it makes a very loud sound while driving. I researched and seems lots of owners are having the same issue.

Vehicle problems experienced on 7/22/23. Traveling on route 93 north to exit 17 just north of concord, nh at 8:00pm. Used cruse control for most of trip, set to 60mph and 65 mph. The distance feature was working, what a pita it is. Some where around concord, nh a warning message in orange was displayed, “engine speed max 4000” in center of display, an orange triangle with an “!” marked appeared just below the temperature gauge on left side of display, a yellow car with “!” on side appeared just below the estimated mileage remaining – it switched between that car and “epc” cruse control was no longer available stopped, checked the engine for over heating however it did not seem tooo hot, fans were not running (engine was off) started again, lights were off. Rest of trip was on local roads so never tried cruse control. Left to return home around 2:00pm all warning lights off. Some where around manchester, nh same thing happened plus orange picture of engine on right was illuminated, cruse control would not maintain speed and then said unavailable. On hills vehicle would not move along with traffic even when foot was put to the floor. Drove directly to colonial vw, did not shut vehicle off however nobody was available to read the computer codes. Scheduled appointment for Friday driving home it was almost impossible to merge onto route 93 even with accelerator pushed to floor. What ever the problem with your programming is the major fact that the vehicle is not able to keep up or merge with traffic even on local streets it a major hazard. Vw may be concerned with saving their engine – I’m concerned for my life.

My car doesn’t even have 15,000 miles on it and it started driving weird almost like the engine was stalling and the epc light came on.