Engine Cooling System problems of the 2023 Volkswagen Jetta

Car was started on afternoon of xxx and the low coolant alert sound and dashboard light came on. Opened hood and car was completely out of coolant. Took to royal automotive, vestavia hills, al on Wednesday xxx to be fixed. Dealer assessment was “performed cooling system leak test. The vehicle passed test. Check for visual leaks. Found no leaks, but found seepage at the head gasket. Volkswagen said this was normal per 00-26-01 - difference between fluid leakage and seepage. Top off cooling system. ” the car was purchased new by me in October 2022 and my warranty expires in October 2022. It has just over 17,100 miles on it. Further, Volkswagen published a technical service bulletin 15-23-01 - head gasket leakage on xxx documenting known problems with head gaskets for my car’s engine. Despite dealership stating the head gaskets is leaking, Volkswagen stated to the dealership it doesn’t warrant repair. I believe Volkswagen should repair at their expense the defect of their vehicle. The dealership acknowledged the head gasket is clearly “seeping” coolant. Coolant shouldn’t be leaking at all from a closed loop system. This is causing a potential safety issue for my [xxx] daughter who drives the car, as when the head gasket fully fails as documented by Volkswagen, the car could be in traffic and put my daughter’s life and other peoples lives in jeopardy from a blown engine or an overheated engine. It’s unacceptable that Volkswagen’s direction is for us to carry around a gallon of coolant and constantly check the coolant levels because they don’t want to fix their known defect. I called Volkswagen customer care and complained. They refused to assist, stating they stand by the dealership’s assessment. I reminded them that the dealership was doing what Volkswagen directed, but that didn’t change their decision. I asked for escalation, was told it was escalated twice and that their decision is not changing. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6.