general problems of the 2023 Volkswagen Jetta

11 problems related to service brakes have been reported for the 2023 Volkswagen Jetta. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2023 Volkswagen Jetta based on all problems reported for the 2023 Jetta.

1 Service Brakes problem

Failure Date: 04/29/2026

At only 24,000 miles, the rear brakes are already showing significant wear. When checked by the dealer, they were 2mm, while the front brakes were 12mm. The service representatives at the dealership have said this is a known problem with this model year, and they have already seen several cars with the same issue of brakes wearing out way too quickly. If a driver wasn't getting regular inspections, they would assume that their brakes would still be in great condition with this mileage, and it could pose a large safety risk.

2 Service Brakes problem

Failure Date: 04/09/2025

Rear brakes worn prematurely with only 16k miles on a brand new purchased 2023 vw Jetta. Dealer said, vw will not replace until the brakes at 2mm and the warranty will expire next month and I will end up paying for it out of my pocket.

3 Service Brakes problem

Failure Date: 01/13/2025

The rear brake calipers are not fully opening, causing the pads to drag on the rotors. The dealership has replaced the pads per instructions from vw engineering; however, per the dealership, they state that it's a software problem causing the calipers to drag against the rotors and vw hasn't issued any software updates to fix the known problem. They did "extend" the brake warranty for consumables to 2 years/24000 miles at no cost the customer however, the software problem has not been fixed and vw is ignoring the problem. The front breaks are also gripping and causing a varnish build up and there is no fix for that problem, either. I have a 2023 vw Jetta se with only 14,362miles and I've had to have the breaks serviced 3 times due to the breaking problem.

4 Service Brakes problem

Failure Date: 01/03/2025

Rear brake pads wore out quick.

5 Service Brakes problem

Failure Date: 02/26/2024

What component or system failed or malfunctioned, and is it available for inspection upon request? the components that failed or malfunctioned include the rear brake system and the evap (evaporative emission control) system of my 2023 Volkswagen Jetta se 1. 5t fwd. Both components are available for inspection upon request. How was your safety or the safety of others put at risk? the safety risks include premature wear of the rear brakes, which could lead to reduced braking efficiency or failure, especially under emergency braking situations. The evap system malfunction poses an environmental risk by potentially releasing excessive emissions, and it could also lead to engine performance issues, including stalling or hesitation during acceleration, which may cause hazardous driving conditions. Has the problem been reproduced or confirmed by a dealer or independent service center? yes, the issues with both the rear brakes and the evap system have been reproduced and confirmed by the service departments at two authorized Volkswagen dealerships. Despite multiple repair attempts, the problems have not been fully resolved. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? the vehicle has been inspected multiple times by Volkswagen service departments, but no inspections have been conducted by the police or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? yes, for the evap system, the check engine light illuminated repeatedly, indicating a malfunction. The brake issues were not accompanied by warning lamps but were noticeable through audible grinding noises and reduced braking performance, which started occurring within the first few thousand miles after purchasing the vehicle. The brake issue was first reported to the dealer when the vehicle had less than 10,000 miles.

6 Service Brakes problem

Failure Date: 02/13/2024

Car has less than 30k miles on it and already the brakes are grinding and the brake pads are wearing out. This car is only a year old and should not be wearing out like this! brakes are a major safety issue if they do not work.

7 Service Brakes problem

Failure Date: 01/29/2024

Rear brakes grinding after 1 year. It also took 8 months for dealer to repair knocking sound on driver side while turning steering wheel to the right.

8 Service Brakes problem

Failure Date: 01/12/2024

I have 20,000 on my 2023 Jetta and have had to have the breaks and rotors replaced twice (at both by 10k and 20k service) at the last service the service technician stated that they are seeing this on both the 2023 Jetta and taos and they have not figured out why they are going through the breaks and rotors like this. While I am still under warrantee this is not a problem cost wise, but how do I know that my breaks are going to function properly when I need them if rotors and pads are having to be replaced so often, should they be checked every 5k miles. This is a major safety issue that needs to be corrected.

9 Service Brakes problem

Failure Date: 07/03/2023

I would like to report a safety issue with my wife’s new 2023 vw Jetta sedan with standard transmission. It has a hill hold feature that clamps the brakes on for approximately three seconds after you remove your foot from the brake pedal, if you are on a hill. Three seconds is way too long and often causes the following: you see an opening to pull into traffic, move your foot to the accelerator and start letting the clutch out. The car stalls, leaving you in the middle of the road with the electronic parking brake now applied where it was not before. This is very dangerous. Both of us have been driving standard transmission vehicles for many years. Our previous vw models with standard transmissions and hill hold, as well as my present 2014 vw gti, did not have this safety defect. They released the brakes quickly and smoothly on hills and never caused us to stall or roll back. The behavior of the 2023 Jetta was a shock to both of us. There are lots of comments online about this unacceptable behavior of hill hold. Please require vw to issue a recall to change the coding of its abs module on these cars to release sooner. System: hill hold via abs. Risk of collision. Not confirmed by dealer. Not inspected. Symptoms on every hill.

10 Service Brakes problem

Failure Date: 05/31/2023

The contact owns a 2023 Volkswagen Jetta. The contact stated while driving 25 mph in traffic the collision system assistance activate causing the vehicle to slow down and the collision warning light illuminated. The dealer was contacted and stated that the vehicle needed to be diagnose. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 25.

11 Service Brakes problem

Failure Date: 05/20/2023

A few weeks after purchasing my car, my brakes started to squeak. I went to the dealership to get them fixed and they told me that they didn’t see anything wrong with the brakes. All they did was clean the brakes because they said they weren’t ready to be replaced. This did not fix the issue and my brakes started to squeak again that same day. I went to the dealership again a couple months ago for the same issue. I showed the lady a video of what my brakes sound like while I’m driving to showcase how irregular the squeaking sounds. I was told that the squeaking is normal and that there is no fix for them. She told me that Volkswagen hasn’t been able to find a pad that fits properly which causes the squeaking to occur. My breaks were replaced that same day and the squeaking occurred again as I was driving out of the dealership. Paying thousands of dollars for my car just for it to squeak disturbingly loud and for there to be no fix for it just a few weeks after purchasing it and still two years later, is absolutely frustrating and unacceptable. I expect a vehicle of this quality and price to perform without persistent, unresolved issues—especially concerning safety-related components like brakes. At this point, I would like to escalate the matter. I believe Volkswagen should take responsibility for this defect, whether through a permanent fix, a recall, or another solution. What are my options for further action? should I contact Volkswagen corporate, file a complaint with a consumer protection agency, or explore legal options under the lemon law?.


Other Service Brakes related problems of the 2023 Volkswagen Jetta

Service Brakes problems
11
Brake Disc Pads problems
1

Jetta Service Bulletins
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