Assist Problems of Volkswagen Jetta

This submission is an update to my previous NHTSA odi complaint #11761837. I am adding new documentation provided by the authorized repair facility, including service records, diagnostic notes, and repair details. These documents confirm that the same safety defect continues to occur despite following all repair instructions and completing the recommended work. Please attach these materials to my existing complaint and include them in the ongoing review of this unresolved safety issue.

See all problems of the 2025 Volkswagen Jetta 🔎.

I bought car back in June or July 2024. Since then ive had issues with vehicle. Bad breaks, bad wheel bearings that were replaced & car just never drove smooth. Since buying car & driving it around for months I have felt a jerk/pull when in drive mode from 0mi when stepping on gas. The engine has completely shutt off at random at a light when in drive mode & ive had to put in parking & restart engine while making a right hand turn & while pulling into a parking lot. I notified dealer & taken in but told nothing was found & they didnt seem to see the safety issue at hand or care. It has done this a few times since ive had it. Very scary, thankfully no accident yet! the lane assist warning light randomly comes/came on before this happened. Dash read, error stop/start engine when it shutt off. It happened so fast I was unable to take a pic. I was able to take a picture of dash reading; please manually start engine in drive mode at time of last inccident June 22, 2026. This issue seems to get worse the more I drive it.

See all problems of the 2023 Volkswagen Jetta 🔎.

Driving on westlake drive in wimauma FL preparing to turn left took foot off gas put foot on clutch put car in 2nd gear with foot above brake to mash down, pcould would not stop or slow down hit electric pole air bags deployed. Car was in shop prior to acciddent at bob boast Volkswagen in bradenton FL.

See all problems of the 2019 Volkswagen Jetta 🔎.

Travel assist unavailable warning comes on several time a minute with a visual indicator and loud chime. Very distracting while driving. Known issue to vw.

See all problems of the 2022 Volkswagen Jetta 🔎.

The steering wheel touch sensors has malfunctioned and whenever the steering wheel is grabbed from the bottom half, the lake keeping assist errors out and the car throws a "travel assist unavailble" in the guage cluster. My steering wheel was replaced under warranty less than a year ago for this issue, it seems to have returned (unfortunately my car is out of warranty now). Vw seems to be aware that this is a wide-spread issue since they have released an internal TSB for it, but refuse to issue a warranty extension for the same.

When driving using cruise control, the vehicle will alarm if the driver is not holding the steering. If the driver does not take control of the steering wheel, a secondary alarm will alert the driver on the dashboard to take over steering. If the driver does not take over steering, the vehicle will aggressively pulse the brakes to alert the driver. In this vehicle, the alarm may trigger when holding the steering wheel from the side or bottom, and it generally occurs on straight or minimally curving highways. If music is turned loud, it is difficult to hear the secondary alarm and the vehicle may unexpectedly and aggressively brake even when the driver has full control of the steering wheel. To cancel the alarm may require significant input or even steering out of the lane. In wet conditions, the automatic pulsing of the brakes may cause loss of traction and total loss of vehicle control.

See all problems of the 2024 Volkswagen Jetta 🔎.

I took this car in a year ago and they replaced the steering wheel because I kept getting a "travel assist" error. Not only is this problem back but has a very load chime every other min that is very distracting while driving. I have taken the car back to the dealer and they state they dont see the problem. Yet it seems many vw owners are having this issue.

Adaptive cruise control and lane keeping assistant defective and has been confirmed by dealership 3 attempts of repair with vw dealership where vehicle was purchased new have not been successful sos box has flashing red light indicating issue vw dealership is stopped by manufacturer to continue repairs as they are unable to resolve issue car was purchased in January 2024, has 20k miles and is within bumper to bumper warranty issue occurred in December 2025 and first repair attempt in January 2026, since then weekly calls with vw to ask for resolution no accidents.

I purchased my car used. In the past 3 years I have had problems my headlights became increasingly dim I checked my fuses and it had blown so I replaced it. Upon doing so my windshield wipers that had just been working no longer moved. But my headlights worked. Then my passenger window would not work with the drivers door controls. I can put it up but not down. I have never had the front collision warning work. Nor the lane departure the tire info used to work. Now it doesn’t. I toook my car into be caked and I was told that everything except the windows and wipers was fine. The wipers had a blown motor. Replaced it and they are good the window motors are dying? and need to be replaced. Also when in cruise control it will accelerate for just a second before slowing to the speed set at. Love the Volkswagens family has had four others and never had smyproblems.

See all problems of the 2017 Volkswagen Jetta 🔎.

It has been about over 3 weeks that my travel assist alarm has been going off without any notice.

The car just stated saying “drive assist not available” it beeps every 5 minutes. Dealer says might need to change steering wheel which is in back order. It’s very annoying because it makes a very loud sound while driving. I researched and seems lots of owners are having the same issue.

The “travel assist currently not available” warning keeps coming on over and over through a drive cycle. The dealer is telling me that the steering wheel needs to replaced. Since the car is out of the warranty period, they advised that the cost will be $999.

While using the lane keeping assistance function, driving at night, if a vehicle in the oncoming lane has bright lights or a larger vehicle with lights mounted higher, the system will pull sharply into the oncoming traffic and will, if not corrected, cross over the center line. This happens when the system shows two green lines indicating it is active and has identified the lane lines. The behavior is very consistent. I have not noticed a relationship between the behavior and speed.