Diesel Fuel System Problems of Volkswagen Jetta - part 2

The car was fueled up with diesel fuel during a road trip. After driving for several hours after the refuel on the highway in the evening, the glow plug sensor flashed, followed by a sudden loss of power. The car was pulled over to the shoulder and unable to be re-started. The car was then towed to the closest vw dealer. The dealer determined that the fuel pump failed, causing metal fragments to be sent throughout the fuel system. Vw dealer will not warranty the hpfp failure.

See all problems of the 2010 Volkswagen Jetta 🔎.

I had just pulled off a highway to turn around in a business driveway/parking lot. In the middle of the maneuver, the engine cut out. I tried to restart the car numerous times, but was unable to restart it. I had to have the vehicle towed to the vw dealership as I had just purchased the used car two weeks ago and it was a certified vehicle. I just talked to the service department today and they told me that I had put bad fuel in the vehicle. I had filled the tank one week before with ultra low sulfur diesel. When asked what I could have done to prevent this, I was told that I should have gone to a major brand of gas station - he did not even ask which gas station I went to. He described that the bad diesel caused the high pressure fuel pump to explode and send metal shavings through the system. They have had to replace, flush, or clean everything that the fuel touched. He said vw will cover most of the repairs, but I will be responsible for approximately $450 worth (I do not recall what for). The repairs are currently underway. The way the service department handles this amounts to saying that I was at fault for putting bad diesel in the car, whereas I have no way to gauge the quality of fuel I am purchasing.

See all problems of the 2009 Volkswagen Jetta 🔎.

During a normal fuel filter replacement I noticed metal shavings in the fuel filter. Having been aware of the failure rate of the hp pump on the tdi's I took it to my local vw dealer the next day. The service manger assisted me personally. The technician removed the fuel filter and in the bottom of the fuel filter there were shavings present. He then removed tank fuel pump and there was no evidence of water nor gas found in the diesel tank. The dealership called voa's tech line and within a half an hour I was given a free loaner car. Most major parts were replaced in the fuel system including the hpp, the regular fuel pump, all four injectors and all of the fuel lines in the fuel system. The diesel in the tank was drained the tank was flushed out and refilled with fresh diesel as well as all of the fuel filters were replaced. The car was returned to me on the 30th of April 2013 with a full tank of diesel and completely detailed. The car seems to be running just fine but then again it was running just fine when I discovered the problem.

The contact owns a 2009 Volkswagen Jetta. The contact stated that while driving 65 mph, the vehicle stalled while all of the instrument panel lights illuminated. The vehicle was towed to the dealer for diagnosis where it was advised to the contact that the diesel fuel injector failed. The vehicle was repaired and the manufacturer was not notified. The approximate failure mileage was 140,000.

2011 vw Jetta diesel at 70 mph going up a hill and without warning the car lost power and speed dropped making it unsafe to have time to pull off the road. The cars behind me had to all slow way down to let me get off the road. The car would not restart. My mechanic could not start it and said it was a fuel problem but could not fix it. Vw reported the car started for them and they ran off and found fault for low fuel pressure but no reason for the problem.

See all problems of the 2011 Volkswagen Jetta 🔎.

I exited the interstate and came to a stop. The glow plug light started flashing and the car had no power and stalled. I restarted the car and it had no power. It stalled again and would not start. I had it towed to a Volkswagen dealership and they found that the high pressure fuel pump had failed and contaminated the entire fuel system resulting in costly repairs.

My wife was driving her 2010 vw Jetta s/w tdi dsg home from work and she noticed that it seemed to be running a little rougher then usual (in December when we had the 40k service done we were told that it needed a fuel filter and that would solve the problem. . . It did for about a week or so). When she slowed down for traffic the rpm's would fluctuate between 500 rpms and 1400 rpms and nearly stalling at times. Finally when she got off the exit ramp near home, the Jetta stalled and a check engine light came on. Once she was home I found that it was reading code p0263. The Jetta went to dealer on 3/13 and we got it back on 3/22. Unfortunately it stalled out on my wife on 3/23 after a short trip across town while dropping my son off at his friends house. She preceded to come home after dropping him off as the stalling issue occurred while making a turn and she was nearly broadsided by a SUV! had the vehicles collided, it would have been a direct impact to my wife and son's seats! the next morning I took the Jetta out for a drive to see if I could duplicate the problem and boy did I ever. Thankfully the dealer is close by and I was able to get the car there but not without issues. It stalled out on me 4 times in the 1. 5 mile trip. I too was nearly hit by an on coming car while making a turn. Not to mention it stalled while trying to merge onto the highway getting to the dealership. During the first visit for the stalling problem, vw had the dealer drain my full tank of diesel as they thought I used bad fuel and this was not the case. Next they reprogrammed the fuel injectors and that did not solve the problem. So vw had the dealer replace a fuel regulator valve and that did not work as well. After two more times of reprogramming the fuel injectors the light apparently went out a so vw of America and the dealer felt it was fixed and safe for us to drive. I think not!.

The fuel pump failed causing the vehicle to loose power and come to a stop on a major highway. This is a diesel vw which seems to be a common problem, but Volkswagen did not acknowledge that even though the local dealer has done 2 of these since January. It is costing me 8000 to replace the entire fuel system. I have taken car to an independent shop and debating on making repairs at this point.

Car stalled out at the traffic stop light. All attempts to restart failed. Car was then towed to the nearest garage. Subsquent tested and diagnosed by mechanics showed fuel system failed to pressurized. The mechanics suspected it might be due to fuel contamination. Checked receipt to verify that the previous fill up (at the shell station) was indeed diesel. Called the station to inform of incident, and to inquire if anyone else informed of similar incident; none, was the reply from the gas station manager. Currently, the car is inoperable, and the vw dealer service station recommend replacing injectors, and all the fuel pumps.

Diesel fuel pump failure which clogged fuel fitter and injection system which in turn caused engine to cut out.

Car appeared to be sluggish as I was driving back to the office from lunch. As I approach the last major intersection before getting on the highway, the car started to make a very loud ticking/knock sound that was rev dependent. As I accelerated on the highway two faults came up on the instrument cluster. They were a flashing glow plug light and the phrase engine fault workshop. I was just reaching the speed limit at this time but power began to fade (in heavy traffic, luckily I had not yet moved into other lanes). I managed to drive at 40 to 45 mph to the next exit and safely parked the car. The car was towed to the local vw dealer who noted that the hpfp (high pressure fuel pump) had failed and taken out the entire fuel system (the car is diesel powered). The diesel fuel in the tank was tested and came back uncontaminated. It had been 54 miles since my last fill up on 2/2/2013.

While driving at 25 mph near my home glow plug warning light came on. Stopped car. Then restarted and glow plug light stayed on. Shortly thereafter check engine light came on. I drove the short distance home and noticed severe loss of power. Did not drive the vehicle again and at first opportunity had vehicle towed to local dealership. According to dealer vehicle suffered a catastrophic failure of fuel system and needs to be completely replaced; this includes but not limited to fuel rail, high pressure fuel pump, all pipes and hoses, subsidiary fuel pumps, and high pressure cleaning of fuel tank. Volkswagen has accepted responsibility under limited powertrain warranty.

My wife was trying to merge onto a busy highway and the motor died. She was able to coast to the breakdown lane. I feel this could have been a deadly had it happened in front of a loaded gasoline tanker truck or someplace where there was no breakdown lane or in the high speed lane. This should be a safety recall that vw should take seriously.

This car is a vw Jetta tdi (turbodiesel). Driving on I-96 between lansing and brighton the Jetta began to run roughly with a loss of power. The traffic was very slow due to a snowstorm, so I was able to continue driving. The car ran increasingly rough and eventually stopped. The car was towed to my local dealership, germain vw in ann arbor. The report was fuel system failure due to the hpfp breaking apart. The entire fuel system will need to be replaced and the fuel tank fully cleaned of metal fragments.

Driving up a mountain highway, the car lost all power (even with the gas pedal to the floor). Once pulled over, the vehicle wouldn't start again. The high pressure fuel pump in the tdi failed catastrophically and sent metal shrapnel throughout the entire fuel system.

While traveling at posted speeds car suddenly lost power, flashing glow plug light came on in engine, car could no longer maintain highway speeds. Previously car had numerous instances when starting from a stop having hesitation or failure to accelerate normally creating potential hazards with cross traffic. Apparent failure of the high pressure fuel pump (hpfp) on the diesel engine. This is the second failure of the hpfp in this car, first was replaced by dealer warranty and they advised me of the initial replacement.

The vehicle was valet parked. The valet attendant reported that the vehicle shut down as she was driving it up the ramp out of the parking garage. She also reported a knocking sound and that the "check engine" light was on. Upon entering the vehicle, I was unable to start it. I had the vehicle towed to the vw dealership. They told me that the high pressure fuel pump had failed and that they had seen other cars coming in with this same problem. Service department paperwork states: "defective high pressure pump-metal in system" and "found fault p0191. " vehicle speed at time of incident is estimated based on valet attendant's description.

Jetta wagon tdi clean diesel vehicle was being driven about 35 mph on busy road with full tank of fuel. Vehicle started stumbling and losing power. Within 30 seconds of stumbling vehicle then stalled. Initially was able to be restarted but was stumbling severely and was only able to creep a few feet before stalling. Vehicle was unable to be restarted and had to be towed 23 miles to nearest dealership where the intercooler (charge cooler) was found to have iced up and contain ice and water. This seems to be known issue with the vehicle as vw has a TSB out on the issue. The dealership stated that they actually had another vehicle with the same issue come in the day after ours and last winter had many with this issue. This appears to be a known issue and is clearly a safety issue if it can cause the vehicle to suddenly and unpredictably loose power and stall. Vw TSB # 21 11 06 / 2025464 references this issue.

My wife and I were driving home and suddenly my car started jerking and made a "knocking" sound, without any warning (I. E. Check engine light). We were close to home and decided to continue on; however, in the next couple of miles, the problems persisted, still with no check engine light or any indication of what was wrong with the vehicle. Over the next several days, while parked on a secured premise, I started the car up and it had an erratic loping sound. I proceeded to call a nearby Volkswagen dealer and spoke to two certified vw mechanics, who failed to acknowledge the issue that there was no warning indication before the car started to act up and said to bring it in to swap out the engine at approx. $7500; they dismissed the problem as "normal wear and tear". I researched the problem on the internet and it lead me to believe that it was a problem with the cam, which I had confirmed by an auto-mechanic after towing the car in. He told me the entire engine was warped due to the cam going out. Other 2006 vw Jetta tdi owners have commented on the same issues, which at this point leads me to believe that it is not "normal wear and tear", but a manufacture defect.

See all problems of the 2006 Volkswagen Jetta 🔎.

Vw Jetta sportswagen tdi. Same incident as complaint 10508928 and apparently many others. The fuel pump "exploded" (dealer's word) sending metal shrapnel through the whole fuel system. Glow plug light came on first. Car died while driving on highway. Vw fixed for free, and pretended that this was generous, when in fact it appears there should be a recall?.

The exhaust flap is sticking in the open position, thus causing warning light on dash to come on.

I had just exited the highway, when the engine died at 35 mph. The car would not restart afterwards. The dealer indicated that the fuel system was contaminated with metal shavings. This appears to be another case of failure of the high pressure fuel pump with the 2. 0 tdi engine. Only diesel fuel has *ever* been used in the vehicle. As per vw's TSB, the dealer tested the fuel and indicated that it was ok. Vw covered the replacement of the entire fuel system under warranty. Otherwise, this would have cost approximately $10k.

This is the second complaint filed on this car. The ref # for the first NHTSA complaint is voq 10484807. On Nov 26, 2012 (date taken from dealer repair invoice) I picked the car up at the dealership after the initial failure repairs. I reset the trip meter (I don't remember the exact mileage the vehicle had when I picked it up). Later that same day (26 Nov 12) I took the car back to the dealership and told them the engine was making a weird sound. The mechanic agreed that the engine was making a weird sound and said he thought it was the new secondary fuel pump making the noise. The dealership agreed to order a new secondary pump for the car and they told to continue driving the car until the new pump arrived. On or about 12 Dec 2012, the car suffered another rapid deceleration failure identical to the one that occurred on 26 Sep 2012 with the exception that the engine did not completely quit. I was able to limp the car home (top speed was approximately 20 mph) using side streets and staying off the freeway. The trip meter had 349 miles on it when I got home. I called the dealership and had the car towed to them. They replaced the fuel tank pumps (apparently there are two pumps in the fuel tank). While they were test driving the vehicle, to return it to me, they experienced a rapid deceleration (from their description it appeared as the same failure I had just experienced). The dealership called me and told me they were at a loss to explain the failure and they would have to call the vw tech line for help. Vw told them they thought the problem was the hpfp. In total, all three fuel pumps were once again replaced. To vw and hoy-fox credit these repairs were done at no cost to me (except for the tow bill). The car is now on its third hpfp in less than four months. Bottom line, in my opinion, the vw tdi hpfp is a safety hazard and should be recalled.

Tdi diesel Jetta with 30,000 miles by original owner was being driven 35 mph city secondary streets, vehicle abruptly lost power. Coasted to side of road. Police were called, they ascertained that location was safe enough until tow. Towed to dealer. Dealer said fuel pump had failed. Vehicle had been to dealer a few days before for 30,000 mile service. Diesel fuel almost always purchased at same 3 yr old busy station, and car was running on same tank of fuel as when it was serviced. There was no warning of problems, no hesitation, no loss of power, no warning lights before total shutdown of engine. On a freeway, this could have been very dangerous.

Happened last night, with my 6 yr old daughter in the car, and wife driving on the freeway! check engine light, and fuel injector/glow plug light blinking, car shutdown, but fortunately was able to pull off to the side but still next to freeway on/off ramp. Car would crank over but not start. Called aaa tow to vw dealer where the car was purchased. I drove the car earlier that morning on a fairly long trip (over 100 miles), and started noticing the fuel economy wasn't as good as I normally would get (40 mpg), but it was raining heavy that morning so that's what I attributed it to, but only seeing 30 mpg after all freeway driving was suspicious to me. Vw dealer said the high pressure fuel pump failed and contaminated the entire diesel fuel system and all the parts will need to be replaced and fuel system cleaned out.

While passing through a busy intersection, engine suddenly shutdown, with engine failure warning message. Would not restart. Pushed vehicle out of intersection and to shoulder, where I awaited tow truck. High pressure fuel pump had failed, contaminating the entire fuel system with shrapnel, requiring the entire system to be replaced. This is in line with failure described in campaign ea11003.

I started my car and for the first time ever, it hesitated and failed to start. I restarted my car and it started. I proceeded to drive home and about a half mile into the drive it hesitated and lost much of its power. A flashing glow plug warning light came on and then a quick message on the display about an engine failure and bring to service. I was about a mile from my vw dealership and drove towards it. About a quarter of a mile later, the car (still hesitating - now I know it is called "limp mode") made a grinding noise from the passenger side of the engine bay, and the car lost all power and stopped in traffic. I had to have it towed to the dealership, where they diagnosed a high pressure fuel pump failure. The entire fuel system (fuel tank, 3 pumps, all fuel lines, common rail fuel delivery system, fuel filter holder, fuel filter, fuel injectors) were replaced under power train warranty. I am the only person to fill this car with diesel fuel and always do so at reputable stations. The fuel was tested and did not contain gasoline or any additives. This car was first purchased in north carolina and is a us vehicle. I bought it from the original owner (at 6200 miles) and drove it to canada. It is registered in ontario. I have had all service done in buffalo NY at northtown vw while under warranty and this repair was also performed (as per vw of America restrictions) in buffalo NY. I had to pay the expense of having it towed from toronto to buffalo.

The car's engine stopped functioning while driving on I-80 on the way to work in the morning. I was in the far left lane and had to use hazard signals to pull the car to the right shoulder during busy commute traffic. The engine glow light indicator and the malfunction indicator lamp were on during the failure. The car did not restart and a tow truck took the vehicle to the nearest dealership. Metal debris was present inside of the fuel pump and fuel filter.

I was on the exit ramp of the interstate and the go to workshop warning came on along with the glow plug warning light. Vehicle lost power, I was able to get to a side street and turned off vehicle, it restarted and seemed fine drove about 2 miles and stopped for a light, car stalled and warning lights came back on. Car did not restart had push to side of road and tow home. Towed to dealer first of week. Found to be high pressure fuel pump failure of the diesel engine. This is the second one to go bad first one at 135380 miles and now at 228605 miles only 93225 miles on repair job. Vw repaired the first one, replaced entire fuel system at no charge, do to faulty hpfp. Even though this pump has less miles they will not help with repair cost. Both times car died at a major intersection and had to be pushed to side of road.

Tdi diesel engine. Entered highway, car stuttered, engine died, displayed workshop code problem, glowplug light flashing. Restarted one time, traveled to parking area, engine died and would not restart. Code was p0087, fuel pump pressure failure. No previous problems or hints of this issue. Sudden engine failure. Very dangerous, was driving uphill, the one restart allowed me to leave road. Dealer noted no fuel contamination. System was properly primed on fuel filter changes. Used a ross-tech cable and software. Repair is expected to be about $7000. 00. Previous diesel 2001 model was still running with 332,000 miles when this one was purchased. Tdiclub. Com website has noted many of these failures, search hpfp, high pressure fuel pump. Vw is not furnishing pumps designed with the us diesel fuel quality in mind. Vw needs to correct this problem, there have been a lot of these failures.

I was trying along at 50 mph and the globe diesel light came on and the engine light came an. I kept trying to drive it to get to a safe place to leave my vehicle to get it towed. Vw could not determine if was fuel contamination or faulty fuel pump. I couldn't move the car when I got to a stop. If this is a known issue to the vw company why are they trying to blame the consumers that I put the wrong fuel in my vehicle. Vw installed the fuel guard which was a recall, and covered the rest of the parts but now I am left with a year old car that I hope has no longer further issues due to vw not recalling and fixing an issue with the fuel pump.

See all problems of the 2012 Volkswagen Jetta 🔎.

While driving the dash warning lights illuminated and the car stalled causing complete loss of all power steering almost causing me to lose control and wreck. I was able to steer car to side of road and stop. Once stopped was able to get car to restart but was barely able to drive home (periodically died and had to restart, wouldn't stay running or idle). Had car towed to repair shop. They have diagnosed problem as low rail fuel pressure caused by failed high pressure fuel pump. This failure caused metal shavings to be dispersed throughout entire fuel system. I'm told that the hp fuel pump, low and high pressure fuel regulators, and tank fuel pump all must be replaced along with a complete removal and cleaning of all fuel system components. Estimated cost to repair is between $7,000 and $10,000. This car is a diesel tdi.

I was stopped at a traffic light on a busy street when my Jetta tdi sport wagon made a loud rumbling noise and stalled. It would not restart and was towed to the dealer. The dealer found metal shavings in the fuel system and suggested this was due to gas contamination of the diesel fuel since I had just fueled my car. However the diesel fuel was not contaminated with gas and the dealer replaced the entire fuel system, blaming this on a pump failure. I'm glad it did not happen 15 min earlier when I was traveling 55mph.

Jetta tdi high-pressure fuel pump & fuel line blow-out; stalling of engine.

Car engine stopped suddenly while driving. Drifted to side of road; car would not restart. Had to pay $250 for tow to dealer. Service person called to say there was metal in my fuel system/tank, but they didn't know what was wrong. He also accused me of putting the wrong gas in my car. I informed service person that it took 5 seconds on the internet to learn about the NHTSA investigation into the many high pressure fuel system failures that cause engine to stop running. Interestingly, he called back 2 hours later and acknowledged that fuel system and powertrain and other stuff need to be replaced. This is an unsafe car. I could have been going 65 on the freeway with a small child or other people in the car, all of whom could have been seriously injured when car suddenly looses all power and momentum. Many online complaint reports are for second failures, after repair. I do not trust the service dept. Of any Volkswagen dealer and have no confidence that the problem is eliminated. I am afraid to drive the car.