Power Train Problems of Volkswagen Jetta Hybrid - part 1

The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving at an undisclosed speed, the vehicle hesitated while accelerating from 7th gear and failed to function as intended. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with a mechatronic unit failure associated with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 113,500.

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The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving 25mph, the vehicle failed to accelerate. The contact attempted to shift into another gear however, the vehicle failed to respond. The driver pulled to the side of the road and turned off the vehicle. The contact was able to restart the vehicle after several minutes, and the vehicle drove as intended. The vehicle was driven to a nearby dealer, and the contact was informed that the transmission needed to be replaced. The contact stated that the transmission was previously replaced under NHTSA campaign number: 19v866000 (power train) in 2023; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.

See all problems of the 2013 Volkswagen Jetta Hybrid 🔎.

The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated that while his sister was driving from a complete stop, the vehicle lost motive power. The contact was unaware if there were any warning lights illuminated. The contact's sister was able to push the vehicle to the side of the road. The vehicle was towed to the residence. The contact stated that he connected an obd reader to the vehicle and retrieved diagnostic trouble codes related to the transmission and hydraulic pump play protection failure. The dealer was notified of the failure and informed the contact that the vehicle needed to be diagnosed to determine if it could be covered under Volkswagen campaign number: 34j6(mechatronic accumulator housing). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Volkswagen campaign number: 34j6. The failure mileage was approximately 100,000.

The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as needed. Additionally, the transmission failed to shift gear while the rpm was revving. No warning light was illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA campaign number: 19v866000 (power train) however, the VIN was not included in the recall. The failure mileage was approximately 108,000.

The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated the vehicle failed to start while parked in a parking lot. The vehicle was left at the parking lot overnight and the following day the contact was able to start the vehicle; however, while driving to the residence the vehicle stalled. The contact stated that after 30 minutes she was able to restart the vehicle and continued driving to the residence. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving approximately 70 mph, the vehicle experienced a loss of motive power after the clutch disengaged. The check engine warning light was illuminated. The contact pulled over and turned off the vehicle. The vehicle was able to restart. The vehicle was taken to an unknown local dealer, where the contact was made aware that the VIN was included in NHTSA campaign number: 19v866000 (power train); however, the part for the repair was not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.

The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving 65 mph, the vehicle inadvertently stopped with the hybrid propulsion system failure warning light illuminated. The contact pulled over and turned off and restarted the vehicle, and the vehicle turned off immediately. The vehicle was towed the dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in a recall pertaining to the failure. The failure mileage was 130,000.

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the transmission was previously replaced in 2017 however, the failure occurred. The failure mileage was 114,000.

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while starting the vehicle, the hybrid system fault message was displayed. The contact stated that he turned off and restarted the vehicle and the hybrid system fault message was off however, the check engine warning light was illuminated. The contact continued driving to his residence with the warning light illuminated. The contact stated while driving approximately 45 mph, the hybrid electric system was non-functional. The contact stated that he continued driving to his residence. The contact took the vehicle to the local dealer, where it was diagnosed with needing the dual clutch transmission to be replaced. The dealer informed the contact that the VIN was associated with NHTSA campaign number: 19v866000 (power train). The vehicle was not repaired. The manufacturer had been informed of the failure and texted the contact that the failure occurred before the recall and would not be covered. The failure mileage was approximately 86,097.

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while driving at slow speeds, the vehicle failed to shift into drive or reverse. The vehicle was stuck in neutral and failed to move. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 70,000.

The contact owns a 2013 Volkswagen Jetta Hybrid. The vehicle was previously serviced under NHTSA campaign number: 19v866000 (power train) however, the failure recurred while his father was driving at an undisclosed speed, and the vehicle went into limp mode. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that upon exiting his driveway, the vehicle stalled without warning. The contact then stated that he attempted to restart the vehicle however, the engine revved but failed to operate as needed. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The contact was referred to the NHTSA hotline for assistance. The failure mileage was approximately 86,000.

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while driving at various speeds, the transmission disengaged causing the vehicle to lose motive power. The contact coasted to the side of the roadway. The vehicle was restarted and regained power and proper transmission function. The contact stated that occasionally, several attempts were needed before the vehicle operated as needed. The contact had taken the vehicle to a certified mechanic who diagnosed that the failure was related to NHTSA campaign number 19v866000 (power train) however, the VIN was not included. The contact took the vehicle to the dealer however, the vehicle was not repaired. The manufacturer confirmed that the VIN was not included in the recall. The approximate failure mileage was 83,500.

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated after starting his vehicle, he was unable to move the gear shifter into a desired gear. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the mechatronic assembly unit to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 23,918.

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while driving at various speeds, the clutch failed to engage. The contact received a recall notification for NHTSA campaign number: 19v866000 (power train) and the vehicle was taken to the dealer who informed the contact that the vehicle failure was not related to the recall. The dealer diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was then taken piazza Volkswagen of ardmore (150 w lancaster Ave, ardmore, PA 19003) where it was diagnosed that the failure was related to the transmission. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

The contact's son owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while his son was driving from a complete stop uphill, the vehicle failed to go into gear and started rolling backwards. There were no warning lights illuminated. The contact's son depressed the accelerator pedal harder and he was able to drive uphill. The contact stated that the failure reoccurred while driving. The dealer was notified of the failure and advised the contact that it was a known failure and the failure was related to NHTSA campaign number: 19v866000 (power train). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 115,000.

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that she was at work when she went to start her vehicle and the vehicle was unable to shift into reverse. The contact stated that the check engine warning light was illuminated. The contact restarted the vehicle several times before the vehicle returned to normal operation. The vehicle was then driven to the dealer. The contact stated that she was advised by the dealer that the transmission needed to be replaced. The manufacture was contacted, and she was informed that the VIN was not under recall. The manufacturer referred the contact to NHTSA for assistance. The approximate failure mileage was 100,000.

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that upon coming to a complete stop, the vehicle inadvertently stalled. The contact turned off the vehicle and as he restarted the vehicle, the check engine warning light and the warning message "hybrid system failure" illuminated. The vehicle was towed to the dealer who diagnosed that the transmission needed to be replaced. The vehicle was towed back to the contact's residence. The contact stated that when he purchased the vehicle new in August of 2013, the vehicle owner’s manual advised not to change the transmission fluid on all models of Jetta Hybrid 2013-2016. Then in 2015, the contact received a notice advising to change the transmission fluid after 40,000 miles; however, in 2017 the contact received another notice advising not to change the transmission fluid. The manufacturer was notified of the failure and advised the contact that they could not assist since the VIN was not included in NHTSA campaign number: 19v866000 (power train). The vehicle was not repaired. The failure mileage was approximately 8,000.

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact received notification of NHTSA campaign number: 19v866000 (power train). The contact took the vehicle to a local dealer for the recall repair however, when the dealer inspected the vehicle the dealer informed the contact they would not be able to perform the recall repair due severe wear and tear on the 1st clutch. The dealer recommended that the transmission be replaced prior to performing the recall repair. The contact was informed that replacing the transmission would be an out of pocket expense. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,801.

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while attempting to start the vehicle, the vehicle would not start. The vehicle was towed to a local dealer where it was diagnosed but not repaired. The manufacturer was informed of failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 119,450.

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving 30 mph, the vehicle loss motive power and stalled. The contact shifted the vehicle into park and restarted the vehicle however, while driving, the failure recurred. The hybrid system failure warning light was illuminated. The contact took the vehicle to local dealer who inspected the vehicle and diagnosed the failure as the transmission and stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated that upon placing the vehicle into the reverse, the vehicle stalled with the check engine warning light illuminated. Due to the failure, the contact had the vehicle towed to medford Volkswagen (4606 grumman dr, medford, or 97504) where they diagnosed the vehicle with a defective shift lever. The manufacturer was notified of the failure and informed the contact that they would investigate if the vehicle should be included in NHTSA campaign number: 19v866000 (power train). The contact had not heard back from the manufacturer about the decision. The contact then towed the vehicle to an independent mechanic where they replaced the clutch, the transmission, cam shaft, and several unknown sensors. The vehicle was repaired. The failure mileage was approximately 73,000.

Tl the contact owns a 2013 Volkswagen Jetta Hybrid. The contact received notification of NHTSA campaign number: 19v866000 (power train). The contact stated that while driving 25 mph, the steering ceased and the vehicle decelerated and stalled with the accelerator pedal depressed. There was no warning light illuminated. The vehicle was restarted but failed to shift into gear. The vehicle was first towed to the residence, then to pignataro Volkswagen (10633 evergreen way, everett, wa 98204) to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The failure mileage was 111,936.

The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving 50 mph, the transmission inadvertently shifted to neutral(n). The contact pulled over, turned off and restarted the vehicle several times before the vehicle operated normally. The contact was able to drive home safely. The contact stated that the failure recurred while driving 20 mph. The vehicle was towed to the dealer to be diagnosed. The mechanic stated that the electronic gearbox mechatronic unit failed causing fuel to leak into the transmission. The electronic gearbox mechatronic unit and the transmission was replaced. The manufacturer was contacted and informed that the vehicle had experienced the failure listed in NHTSA campaign number: 19v866000 (power train); however, the manufacturer stated that the VIN was not included in the recall. The failure mileage was 99,500.

I drove home from work and the car was perfectly fine. I pulled into my garage parked and turned the car off. The next morning I got into my car to go to work. I started the vehicle and put it in reverse and the vehicle did not move after I let off the brake. So I shifted the car back into park and as soon as I let off the brake the vehicle violently jerked forward and then the entire car and electrical system shut off.

Vehicle started experiencing failure with the automatic start/stop unit in the car. At stop lights car would cycle between battery and gas engines continuously. Diagnostic test by dealership indicated that the transmission needed to be replaced . Car is only has 82000 miles, driven in normal conditions. Found recall related to transmission but told by vw that my car VIN was not included in recall.

The car developed some hesitancy when shifting from electric to gas. The dealer said it wasn't "throwing codes" so it was fine. Two days later I was making a uturn on a 40 mph street and the drive died - engine/motor working, no forward motion, with cars coming at me. I was able to drift into a parking lot. The dealership replaced the mechatronic (the same problem they had a recall for other VIN, not mine. ) one year later, I was driving out of a neighborhood street from a stop sign, and when I took my foot off of the gas it drifted backwards, which it normally will not do. When I put my foot on the gas - no forward motion. There was no one behind me, so I tried putting it in park then drive - no joy. Then I turned the car all of the way off, waited three minutes, then turned it back on - it worked. I drove it straight to the dealership. "it's not throwing any codes. " they have had it for two weeks and can't reproduce the problem, and meanwhile I have no car. They say the car is "operating as designed," and I think that's the problem. "as designed" means "with risk of catastrophic failure at any given moment. " I contacted vw USA - they assigned me a customer care rep. They can't do anything except interface with the service people at the dealership. I addressed the design and safety issue with the customer care rep, and they said they rely on the service depts at the dealerships. I'm concerned that no one is looking at the big picture here. This car is not safe, and the main reason this hasn't become a big issue is because not many of them were sold. They stopped making them after two years - wise decision.

Vehicle began experiencing failure with the automatic start stop unit in the car. At stop lights car would cycle between battery and gas engines continuously. Taken to dealership where they said the transmission is out. Car is only at 86000 miles driven in normal conditions. Seeing recalls of vehicle related to transmission but my VIN was not included. Additional recalls related to dq200 transmission in other countries that have resulted in warranty extensions. Vw of America is yet to respond to inquiry on why vw has extended powertrain warranty related to dq200 transmission in other countries with production dates through November 2013 but not the united states.

2014 Jetta Hybrid doesn't accelerate past 25-30 mph causing a high rev and in this case a jerk foward if the turbo was activated causing a collision with a chevy tahoe the suvs towing wrench to crumple our hood and more damage to front end of our vehicle on other days before the accident our vehicle would put off the sthe overwhelming smell of transmission fluid almost as if a skunk was under our car.

Before 60,000 miles car began to buck when accelerating and decelerating, by the time I brought it in for service it was 240 miles over warranty so they would not repair it. I was told clutch 1 and 2 reached there tolerance levels. When it first started happening, it did not appear to be anything, no indicator lights or warnings appeared on dash. It did not happen all the time and did not occur when maintaining speed.

The contact owns a 2013 Volkswagen Jetta Hybrid. While driving 40 mph, the vehicle lost power and accelerated on its own. The contact was able to pull the vehicle over safely to the road shoulder and turned off the engine. When the vehicle was restarted, it would not shift into drive and the service reminder warning indicator illuminated. The vehicle was taken to midland Volkswagen of columbia (655 broad river road, columbia, SC 29210, 803-988-1000) where it was diagnosed that a new transmission or "e machine" needed to be installed. The dealer stated that their mechanics were not skilled enough to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 104,000.

Idled in left lane, waiting for green light to make left. When light turned green, attempted to move forward. The car to lurched violently and stalled in the lane of traffic. The car lurched so strongly that when it recovered, my rear bumper hit the front license plate of the car behind me bending their license plate. All the warning lights on dash lit up like the vegas strip. Despite all efforts, could not get car to restart. Then car went dash went dark. Still could not get car to restart. Tried to get car to restart for about 10 minutes. Car finally restarted and I was able to complete left turn and park vehicle in parking lot at my place of employment. There I exchanged information with the other driver regarding damage to other vehicle. Went to work all day, and was able to start the car with no issues at the end of the work day. Drove car straight to vw. After 4 days at vw, vw concludes that the dual clutch moderator needs to be replaced for a cost of $6000. Many 2013 Jetta Hybrids have been recalled for transmission concerns including issues where the car is unable to handle the transition between gas and electric however this VIN is not included. Car is not safe. Driver does not retain control of vehicle's movements. Car's movements are unpredictable.

When driving car it just stops out of nowhere,on highway and on street. Very dangerous. Then it doesn't start up right away ,and I have to wait between 5 and 20 minutes. This happens in motion.

The contact owns a 2014 Volkswagen Jetta Hybrid. While driving 55 mph, the vehicle inadvertently shifted gears and jerked. The vehicle was taken to stone mountain Volkswagen (3500 stone mountain hwy, snellville, GA 30078) where it was diagnosed that the transmission and the hybrid (e machine) failed. The contact stated that the dealer was to contact the manufacturer to verify if the repairs would be covered under the warranty. The contact did not notify the manufacturer. The failure mileage was 64,532.

The vehicle was stopped on a city street and would not move when the gas pedal was stepped on. There was no failure lights or indication that something was wrong. The vehicle was placed in park and then back into drive with no change. We turned the vehicle off and restarted the car. The transmission did engage and we were able to get home but there was a lot of jerking. Once the car was home the check engine light came on and we were no longer able to start it. The car was towed to the vw dealer and we were told the transmission needed to be replaced even though it only has 86,000 miles. Vw has said its out of warranty and will not be paid for. The failure, as described by the mechanic could be do to the corrosive transmission fluid that other cars were recalled for. Not sure why our VIN was not included in the recall.