Table 1 shows one common diesel fuel system related problems of the 2009 Volkswagen Jetta Sportwagen.
| Problem Category | Number of Problems |
|---|---|
| Diesel Fuel System problems |
Vehicle is a 2009 Volkswagen diesel Jetta Sportwagen, VIN 3vwtl71k49m327487. Vehicle serviced at the vw dealership for the full 40,000 mile service at actual mileage 40,525. On trip a few days later at 41,070 the high pressure fuel pump failed, consequences were a dangerous situation due to (1) being suddenly without power to move the vehicle with other vehicles approaching behind me, and oncoming. Had to push the vehicle to a safe place; (2) temperatures were over 100 f, leaving me and my passengers in danger until we could be rescued; (3) I had to pay for a tow of the failed vehicle then rent another vehicle to continue my trip and will have to drive over 400 miles if/when the vehicle is repaired to pick it up. This is a huge unexpected expenditure. Vehicle was towed to the nearest dealership and is awaiting parts. As I understand it, metal shavings from the pump failure trash the entire fuel system and all parts must be replaced with new ones. At best, I will be without a car for 7 to 10 days.
Car lost engine power when one cruise control on the interstate. Luckily it wasn't busy at the time. Had to slowly coast off the side of the road without power to the engine. Wouldn't restart after.
My 2009 vw tdi sportwagen with less than 22,000 miles lost power and stalled as I pulled into a busy intersection. Dashboard display showed "engine fault workshop. " I attempted to restart engine. The engine ran a few seconds and stalled again with same display warning. I coasted off the roadway. The vehicle would then not restart at all. My vehicle was towed to dealer next day where they determined that my hpfp (high pressure fuel pump) had disintegrated and contaminated the entire fuel system. Dealer tried to say my diesel fuel was contaminated by gasoline. I personally fuel the car each time from a local diesel station which is owned and operated by a diesel enthusiast family. They do not even have a gasoline pump on site! vw agreed to fix the car under warranty but stated the estimate for the job would run between $7000 - $10,000 if not covered. The vehicle has been in the shop for 15 days so far and is not yet repaired. A call to Volkswagen of America revealed that they are aware of numerous incidents of this nature in their new clean diesel vehicles, but that they are blaming the problem on the low quality of the u s fuel supply with respect to poor lubricity. They stated they are replacing my fuel pump with the same part number as the original. They have refused to recall the car so far or extend the warranty on the replacement components.
The contact owns a 2009 Volkswagen jetta wagon tdi. The contact was driving 28 mph when the vehicle suddenly stalled without warning. The vehicle was towed to the contact's residence and the manufacturer was later contacted via email. The contact was still awaiting a response. The contact performed a diagnostic test on the vehicle which confirmed a faulty high pressure fuel pump failure. The vehicle was not repaired. The failure mileage was 21,436.
Vehicle has stalled twice while idling, shortly after start-up. Temperature in the 40s. Brought it in to local vw dealer (montesi vw, north haven, CT) service department. I asked them to address stalling and given the open investigation by NHTSA, to check for hpfp failure. They assured me that there were a series of tests that they would run but stated that "people see something on the internet and blow it out of proportion. " they claim that they performed an ecm software update, with this software telling the car how much diesel it needs at any particular time given the conditions, e. G. Temperature. They claim that they replaced the fuel filter. When we asked them to confirm that there was no debris (or other sign of impending hpfp failure) in the fuel filter they were unable to. They replied that they just remove the fuel filter and throw it away but don't look at or inspect it. I have driven it twice since pick-up, about 100 miles. I have yet to experience further stalling.
Friday, Feb 18th driving home, on a busy highway, during rush hour, my vehicle started a clicking noise, my dashboard lit up with a message “flashing glow-plug and check engine light. Seconds later the car stalled and I had seconds to get out of the traffic. The car would not start. The car currently has 24,600 miles. I called vw emergency towing and it was taken to the dealership. Today Saturday the 18th I received a call from the vw dealership of gaithersburg, MD telling me there was major damage in the hpfp and fuel system caused by contaminated diesel fuel. I replied that I only utilize 2 diesel gas stations; bp and sunoco. I have never put any other fuel in but diesel and only from a reputable gas station. Now the vw dealership is telling me I must pay for repairs that will exceed $7,000. 00.
I left my house, approximately 8 miles from the house I stopped at a light. When the light turned green my engine stalled, I saw lots of cars coming up upon me at highway speeds. I got the car restarted got it to the curb. When the car shut down at the light, no warning lights had gone off at all. As soon as I got it stared all the warning lights flashed. I thought it was due to a cold tempeerature issue it was 8 degrees out. I tried to make it back home: the car quit working approximenly 2 miles from my house and, would not start anymore. I waited a few hours for the sun to come up to warm up the car, and performed road side service and I was unable to resrart car. I had it towed to a local shop. Informed hpfp had a catastrophic failure. I was informed by vw to bring the car to their shop for further evaluation. At this time I'm waiting gor a response? hopefully they stand behind their product, or are they just another corporation that does not care for its customers. Respone from vw contaminated in fuel asked for lab report was denied and told. They drew fuel from the car into a glass jar saw that it was cloudy and there fre it was contaminated. Not are problem I have three more years to pay on the green car of the year 2009 tdi deisel please help us before someone dies. Please start holding they's corporation on standered instead of them taking advantage of the people.
Automobile stalling, rough running, loss of power, hard start. Happens all the time with temperature's above 40 degrees f. Happened from the day I took it off the lot. Have had it in to vw multiple times, computer "re-flashed" nobody knows what is going on. From what I read on tdi forum's it could be the hpfp high pressure fuel pump, or something in the emissions that just is not right. This is very dangerous because I have had the stall happen on the highway. The ntsb needs to go after vw ASAP to get a recall on these vehicles, if the hpfp fails it is a 10k fix, that is 50% of the value of the car, unacceptable.
Failure was proceeded by unusual noise from under the hood, a series of warning lights, and finally the car just stoped. High pressure fuel pump failure. Caused 7000 dollars damage to fuel system. Numerous parts replaced. None of the parts are available.
2009 vw sportwagon tdi. Proper diesel fuel used. At about 1/4 tank remaining, glow plug light went on and car stalled. Towed to dealer who said that hpfp imploded and metal chips in system. Estimated over $8000 to repair. Since I am good customer and had 75,000 mi on car, they agreed to pay 10%, vw of America 85%, and I had to pay 5%. They verified that diesel fuel was in tank!.
High pressure fuel pump failure.
The vehicle was emitting a diesel fuel type odor. The driver of the vehicle was headed back to the office immediately upon discovering the odor. On the highway the vehicle died. The only light that illuminated was the glow plug light. The vehicle was towed into the shop. The dealership at that point replaced a leaking component within the fuel system. My company authorized the part replacement. The part was replaced but the vehicle still did not start. Long story short, we need a cylinder head which is approx $7500 since the leaking fuel had caused the timing belt to skip timing. The vehicle at this time is still at the dealership awaiting our decision. The only three options are replace the cylinder head, engine or decommission a car with less than 48k miles. Based on the information found on the internet this particular vehicle has several incidents filed in regards to leaking fuel system and stalling.
Vehicle lost power and stalled at busy intersection. Glow plug flashing and engine check light on. Towed into dealership who then accused of "fuel contamination". Incurred costs of towing and rental because of "contamination" claims. Estimated cost of parts: 9,384. 85. Volkswagen of America not honoring their warranty. 27,274 miles. Over 10,000 dollars in costs. Car is not fixed.
On 11/3/2010 I took my 2009 vw jetta tdi in for its 30,000 mile service. I was called and told my vehicle was ready for pick up that evening. When I arrived the service advisor told me he had bad news, my fuel pump had failed. They gave me a loaner car and asked me to bring in my last 4-5 fuel receipts. I told them I don't keep fuel receipts. They said vw may not warranty the failure of the fuel pump without the fuel receipts. I was told on 11/6/2010 that they had approved the warranty repair. My concern is that this may happen again (the failure of the fuel pump) and could put me in a dangerous situation. I would like to make sure the repair is a new and upgraded part and not the same failing part.
Driving a 2009 Jetta Sportwagen tdi on I-280 when low fuel indicator came on. Stopped and refueled with diesel at a station approximately 3/4 miles from I-280. While returning to the interstate speeds (during or shortly after reaching them) the glow plug light began blinking, the car lost power and went into "limp mode" and was informed by its computer that there was an engine malfunction and to take it to the dealer. While en route to the dealer for repairs (was advised by the dealer service department to continue of the car was still running and no red malfunction lights were illuminated), a marked loss of power was observed (even considering limp mode), and the car began shuddering. While on the offramp, decelerated to a red light at which point the engine died completely and could not be restarted. Proceeded to be stuck in traffic while waiting for the tow truck (it would have been unsafe to attempt to push the vehicle across the intersection or back onto the offramp given traffic conditions). Dealer diagnosed as high pressure fuel system having factory contamination, the entire fuel system is being replaced (tank, low pressure feed pump, high pressure pump, injectors), estimated cost of parts $5300, with 14 hours labor. Although under warranty (~30,000 miles on the odometer), this still left me stranded and it would be a very expensive repair if it happens again at 60,000 miles. There is also the potential for a dangerous accident if it happened to fail at a less opportune location.
Have always had car serviced at dealer per recommendations. On 10/14/10 car made a noise at stoplight then noise quit. Pulled out from stoplight and car died suddenly and without warning. Was able to restart and it ran for an additional 1-2 seconds before dying again and would not restart. Had to coast it through a high traffic area across highway overpass and into parking lot. Towed it to dealer who found that high pressure fuel pump had "come apart" and disbursed metal shavings throughout complete fuel system. Had to replace entire fuel system from tank on. Our initial estimate to repair (after our extended warranty paid for initial component that failed and vw paid for 50% of parts) was $7100.
Fuel pump failed - car lost power on a busy interstate.
While driving on the freeway in my 2009 jetta tdi sportwagen, I experienced a "clunk", a loss of power and a coil light on the dash that said "engine fault - workshop". I managed to keep going to a reasonable exit. As soon as the car stopped at a light, it stalled and would not start again. Car was towed to the dealer, who called it "fuel contamination".
While my wife was driving our 2009 Volkswagen jetta tdi sportswagen, the engine, without warning, limped and then stalled almost immediately. The car had been filled with almost a full tank (12. 6 gallons) of diesel fuel earlier the same day. The failure has not been corrected and the vehicle still does not run.
My 09 tdi wagon with 27k miles broke down on a road trip one month ago. I was going 70 mph on the dangerous California grape vine pass when I lost power suddenly. The "engine fault workshop" came on the dash screen. I luckily coasted to a rest stop on the busy and dangerous highway. To add to the danger we came to rest under the lebec wildfire of Aug. 24th flying vehicles dropped flame retardant over us. We waited for the vw roadside assistance amidst the smoke and flame retardant dust for 2 hours. The car was towed to the nearest dealer and is still in the shop approximately one month later with some part being on back order. Still under warranty, vw is going to repair the faulty fuel pump that imploded and ruined the fuel system it is a $ 6000 repair covered under warranty but I am very concerned when the warranty will expire in 3k miles. Upon further investigation we found on the blogs that this is happening widely and repeatedly among 09 tdi s when they reach a certain mileage. Further more they will be replacing the part with the same faulty part. The vw service dealer refused to give us the old pump or assure us it is a different part with a different part number. The representative I spoke with at vw of America is aware of this widespread faulty fuel pump problem. You get the sense that vw is performing damage control and almost covering up this dangerous defect.
My 2009 Volkswagen jetta tdi (automatic) has stalled twice while leaving my parking lot at work. I have to go up a small hill to exit the parking lot. When I crest the hill the engine stalls. I make efforts to keep my foot on the gas when I crest the hill and the problem hasn't happened since. I can't do this if cars are coming.
On August 6, 2010, while driving on the freeway at about 65mph, the glow plug light on my 2009 diesel jetta sportwagon began to flash. The car lost power and I exited the freeway and came to a stop. The car stalled and could not be restarted. It was towed to the dealership where I bought it. I was told the high pressure fuel pump had failed and that there were metal filings in it and that these fillings had been dispersed to other aspects of my fuel system. It was initially blamed on fuel contamination, but further analysis of the fuel did not show any significant contamination. The expensive repair was finally paid by the vw warranty. This entire incident can be much more extensively documented if this is needed.
In July, 2009 I purchased a 2009 vw jetta tdi sportswagen. The car is a two liter diesel. At 9900 miles the high pressure fuel pump failed and left my wife stranded in traffic. Vw of America replaced the entire fuel system, from the fuel tank to the fuel injectors. The repair retails for approximately $10,000. I have read many complaints on the various websites about this issue and it appears to be a recurring issue. I am concerned about the safety of the vehicle going forward as my wife drives our grandchildren to school in the car daily. Every time we use the car, we pray it will not fail again. It is very stressful. Vw was very cooperative and even gave us a loaner vehicle. In my opinion, vw should be required to make a recall of all 2009 tdi diesels for at least a check of the fuel filter to see if it has some metal particles in it, which is an indication of the high pressure fuel pump destroying itself. The deal told me ours was full of metal shavings. Even though vw was cooperative in fixing the problem, they gave me no assurance it wouldn't happen again, in fact they were very vague about it. They insisted on keeping all the replaced parts so the home office could evaluate what went wrong. This indicates to me they know what is going on and are being very sly about jumping into a recall. They should be required to at least inform owners of the danger lurking because the potential for a terrible accident is clearly there. My wife was lucky that she was able to get off the roadway without injury. The car has another issue which can be best described as a "bogging" when accelerating. The bogging happens when trying to accelerate, like when making a left turn in front of traffic. It doesn't happen all the time. I have also read many complaints on the internet about this issue. The dealer's response was that they were not aware of this, which I do not believe and that they could not make it recur when they drove the car-another safety issue!.
In April 2010, the car would not start. It was towed to the dealership. The problem was identified as a faulty fuel pump, which was replaced at no charge to us. In June 2010, while merging on to the interstate, the "engine fault" light flashed on and the warning "bell" started chiming. The car could not accelerate beyond 50 mph. I was able to get off the interstate and made it home safely. The car started fine the next day and had no acceleration/power issues when we drove it to the dealership. The codes were cleared, and the mechanics felt that the problem was caused by "gunk" in the diesel fuel, which had caused the fuel pressure sensor to malfunction.
2009 jetta sportwagon tdi under 8000 miles first long road trip - GA to PA and back. Returning home (about 9 hours away) and traveling on the interstate, first the flashing glow plugs indicator light comes on and then the check engine. The engine starting reducing in power as I made it the exit and couldn't keep highway speeds. When I got to the exit ramp and took my foot off the accelerator, the car stalled and was unable to be moved. After a tow to dealership the service department had enough time to take a look at the car before they closed. I was told the fuel pump was "shredded" - they found rust and metal fragments in the pump. The entire fuel system was replaced. It was covered under warranty. After doing some research online it seem like this is a recurring problem with the tdi engine.
Shortly after starting up, the car stalled abruptly while still in driveway. There were no warning signs (low power, rough running, etc), and it was unable to start afterward. This was diagnosed as a failure of the high pressure fuel pump. There was no evidence of fuel contamination or other environmental concerns that may have contributed to the failure. The pump was replaced under warranty.
Driving on busy street when I heard a chime & a pigtail shaped light started flashing on dashboard. Vehicle stalled in middle of street. Vw sent a tow truck & towed vehicle to nearest dealer. I was told the fuel pump had come apart & metal flakes may be throughout the entire fuel system. Vehicle was repaired under warranty.
Possible events leading up to the failure is once in a while when the car is off and parked the engine fan will come on running very high and the car smells. This occurred about 4 times in 4 months. Then in the 5th month of ownership, while driving 50 mph, I heard a beep, looked down at my dash and before I could finish reading the message the car died. The dash indicated something about get to a workshop, then the message disappeared and the coil light came on. I put my foot on the gas pedal and nothing happened. Thankgoodness no one was behind me or we would have been hit, I pushed the car to the shoulder of the road and called a tow truck. I was 80 miles from home and just minutes from getting on the main freeway. I was towed to the nearest vw dealer. It was a weekend so the service dept was closed. Monday I was told the entire fuel system went out and was going to be completely replaced. It was replaced. It's been 4 weeks since it was replaced and today when I drove 25 miles and parked my car, the engine fan came on running very high, and loud with the smell of burnt rubber and smoke coming from the hood. I called the dealer and will be taking it into the dealer next week, they are concerned with the smell.
Sometimes while accelerating in my 2009 vw jetta tdi, the vehicle will not respond to input on the accelerator. Also while cresting a hill, you feel the engine miss.