Fuel Pump problems of the 2010 Volkswagen Jetta Sportwagen

Driving on interstate at 70mph. Engine glowplug light and main failure light came on and engine quit. Dealer advised failure was due to high pressure fuel pump failure.

Diesel engine high pressure fuel pump failed while I was trying to pass another car on the freeway. Glow plug light when on and car immediately went into limp mode, dropping down to 35-40mph, making me unable to follow through on passing the other car and forcing vehicle behind me to brake. Was able to drive slowly 1/4 mile to exit, where the car stalled and would not restart. Towed to vw service center, where they found metal particles throughout fuel system. High pressure fuel pump had failed catastrophically, destroying fuel system and requiring entire fuel system replacement.

I was exiting the freeway when my car lost power. . The glow plug light started flashing and the service engine now light came on. . . Car ran for maybe another 2 mins at the freeway exit light then died as I made my way to the other side of the road. . . I opened the fuel filter canister before I towed it to vw. . I found the fuel filter to be full of metal shavings. . No rust or cloudy fuel. . . Just metal shavings vw dealer claimed the high pressure fuel pump failed and contaminated the entire fuel system. This is a major design flaw!!!.

High pressure fuel pump failed during routine driving in a residential area. Car was able to cost to a safe location away from traffic.

While driving through a busy downtown, our car suddenly lost power and would not restart. It was towed to the nearest vw dealership. The next day, we were told that the problem was related to a failure of the high pressure fuel pump. The service manager said the fuel pump had "come apart" and sent metal shards throughout the entire fuel system. When asked why this would happen he stated that "it wasn't the kind of thing that you could have done anything to avoid or prevent". At the time, we were not aware of the federal investigation and did not ask any further questions. The car was at the dealership for 5 business days and most of the fuel system had to be replaced (filters, pipes, hoses, pump, fuel distributor, etc. ). When we tried to get more information from a corporate customer service representative later in the week (after we learned of the investigation), he denied any problems with the fuel pump but did say that our failure appeared not to be caused by contaminated diesel. He refused to comment further on the situation and would not tell us whether or not the pump had been redesigned since our vehicle was made. When we picked up our car the service manager was also "unsure" whether or not the pump had been redesigned. Needless to say, we are still very concerned about the safety of our car and we?re thinking about trading it in. It was a very frightening and frustrating experience.

Motor lost most power but was able to go 10-15mph to get to end of trip. Check engine light came on and glow plug light flashed on & off. Called vw and they scheduled appt for next day, said it was ok to drive in. Began drive home on major city street. While driving, the engine died and would not restart. Car stalled in left lane blocking rush hour traffic. The driver of the following car was able to stop traffic enough to allow us to push the dead vw off the road to the right. Cars were attempting to pass us as we pushed it to the side. Called vw and they sent a tow truck. Diagnostics the next day found metal in the tdi diesel high pressure fuel pump. Fuel system is to be replaced under warranty.

The vehicle glow point warning light started flashing and vehicle lost power. Restarted and drove home with no further indicator lights. Restarted the following morning, check engine and glow point warning lights illuminated (glow point was flashing). Car lost power to the point that when the tow truck came the car could not climb the ramp under its own power though engine was running. Vw dealer reports that fuel pump disintegrated and sent metal fragments into fuel system damaging components of system but not entering engine.

While traveling at 70 mph on cruise control glow-plug light flashed solid, complete loss of power, engine stalled, and no restart. Dealer stated catastrophic failure of the high pressure fuel pump contaminated entire fuel system and would need to be replaced.

Vehicle was going at 25 mph when it started losing power. It stopped barely few feet after the intersection. Engine would not start. Vehicle was towed away to the nearest vw dealership. After investigation dealership says that they found traces of gasoline in the fuel pump and gasoline has destroyed the fuel system. I showed them my last three receipts as proof that I always put diesel in the vehicle. Car is at the dealership since 01-Aug-2011. They said they have to replace the whole system. Initially they have quoted about $4800 + labor but later on they agreed to fix it under warranty , car is only 18 months old and has 1800 miles. I am concerned that this may happen again as I still would end up going to the same diesel stations for filling and if they are contaminated as dealer says I may end up with a dead engine again.

The contact owns a 2010 Volkswagen jetta sportswagen. The contact stated that the high pressure fuel injector pumped failed, causing the vehicle to stall. The failure recurred repeatedly. The vehicle was taken to an authorized dealer and the vehicle was repaired. The manufacturer was notified. The failure mileage was 9,000 and the current mileage was 51,000.