Other Fuel System Pump problems of the 2011 Volkswagen Jetta Sportwagen

Tl- the contact owns a 2011 Volkswagen jetta. The contact stated that while driving about 30 mph. The vehicle stalled. The glow plug warning light illuminated. The vehicle was coasted to a parking lot and was towed to the dealer joe heidt, 515 route 17 south, ramsey, NJ, 201-327-2900, where it was diagnosed that the high pressure fuel pump had pieces of metal, which caused the fuel system to fail. Also a diagnostic test was performed and the contact was told that the vehicle was operated with bad fuel. The fuel pump system was replaced. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was 70,205. Fe.

Traveling in the left lane on 95 n outside baltimore MD at 65 mph my vehicle's gas pedal stopped responding and the car began to lose power and lurch forward and eventually die as the yellow diesel engine indicator along with the yellow engine indicator began blinking. I was able to avoid two lanes of traffic and coast over two lanes to an off ramp before the steering wheel locked. After contacting vw roadside assistance the vehicle was towed to heritage vw located at 9215 harford road #2 parkville, MD 21234 (877) 398-1963. It was after 9:00 p. M so the vehicle was left in the lot and all the paperwork was dropped in the box. The service department cited a fuel pump malfunction along with a faulty fuel gauge as the issue. This is the second time we have had to submit a report to your agency for the exact same issues (please see reference number 10417213), the agents information is listed below. [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

With little or no warning, engine stalled in busy intersection during evening rush hour. Luckily car cost into adjacent parking lot. Had car towed to local vw dealer who said total fuel system had to be replaced due to high pressure fuel pump failure. Repair took several weeks.