Volkswagen Jetta Sportwagen owners have reported 79 diesel fuel system related problems since 1996. Table 1 shows the 1 most common diesel fuel system problems. The number one most common problem is related to the vehicle's diesel fuel system (79 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Diesel Fuel System problems |
The contact owns a 2013 Volkswagen jetta. The contact stated while driving approximately 70 mph, the vehicle started losing motive power with the check engine warning light illuminated. The contact depressed the accelerator pedal and the vehicle failed to respond as needed. The contact continued driving to his destination however, the vehicle failed to accelerate above 30 mph. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to a local dealer where a diagnostic test was performed; however, the results had not been shared with the contact. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and became aware of a failure of the high-pressure fuel pump. The contact related the failure to the high-pressure fuel pump. The failure mileage was approximately 120,000.
The contact owns a 2014 Volkswagen Jetta Sportwagen. The contact stated while driving 55 mph, the vehicle stalled with the glow plug warning light illuminated on the instrument panel. The contact was able to coast the vehicle off to the side of the roadway after nearly being crashed into by a semi-truck. Due to the failure, the contact had the vehicle towed to his residence; and upon inspection, he discovered that the high-pressure fuel pump had failed and released metal shavings into the fuel filter. The dealer was notified of the failure and provided an estimate for the repair. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was 125,733.
Traveling in the left lane on 95 n outside baltimore MD at 65 mph my vehicle's gas pedal stopped responding and the car began to lose power and lurch forward and eventually die as the yellow diesel engine indicator along with the yellow engine indicator began blinking. I was able to avoid two lanes of traffic and coast over two lanes to an off ramp before the steering wheel locked. After contacting vw roadside assistance the vehicle was towed to heritage vw located at 9215 harford road #2 parkville, MD 21234 (877) 398-1963. It was after 9:00 p. M so the vehicle was left in the lot and all the paperwork was dropped in the box. The service department cited a fuel pump malfunction along with a faulty fuel gauge as the issue. This is the second time we have had to submit a report to your agency for the exact same issues (please see reference number 10417213), the agents information is listed below. [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
I was operating the car on a highway when the car lost all power in traffic. I was lucky that I was able to get to the side of the road without a serious incident occurring. I was a bit shaken as the car just totally failed in traffic. The cause according to the dealer is catastrophic failure of the injector pump (diesel). Dealer informed me that the injector pump, injectors, injector lines, primary fuel lines, primary fuel pump, and the fuel tank all had to be replaced because the injector pump totally came apart and distributed metal throughout the fuel system. This car has less than 21k on it. Dealer admitted that the injector pumps are of questionable quality and there is a history of failure due to inferior parts in the pumps. Dealer said that the new pump is upgraded and after the entire fuel system is replaced the car will be trouble free. Dealer also noted that the fuel pumps are designed to operate on european diesel which contains sulfur for lubricity. Us diesel which has low sulfur is destroying the pumps. Seems as though a total recall should be ordered to remove these bad injector pumps. Dealer stated the total cost of the work in excess of 10k which will be paid by vw at no cost to me.
Filled up with 13. 455 gallons of #2 ulsd diesel on 01/25/12 with 11,363 miles on the vehicle. Prior to filling the vehicle had less than a 1/4 tank of diesel. On 02/05/12 was traveling in vehicle at approximately 45 mph and started to hear pinging noises from the engine bay. Slowed to a stop where the engine died and refused to start. The vehicle had 11,721 miles on it, 358 miles (90% which were highway miles) since the previous fueling. Vehicle was towed to local vw dealer where I was told the tank was dry and hpfp had failed as a result. Contested the fact that the tank was dry given the fact the vehicle had slightly less than 1/4 tank prior to the failure and that it was impossible that it had run dry given the fact that the tank had been filled to the top at the prior filling and that I had not driven enough distance to have used up the fuel. Vw tech confirmed that the gas gauge was operational and correct. Vw dealer replaced hpfp under warranty but would not listen to me with regards to running the tank dry.
When slowing down to a stop the car hesitates while idling and then when you start to press the gas pedal to go it hesitates more and almost stalls. The cooling fan seems to run excessively after turning off motor.
Engine power loss, unpredictable throttle behavior and unknown engine rpm response to accelerator pedal position 8/30 new car dealer fueled full tank of diesel 6pm: stoplight intersection pull away on grn light:: engine rpm drops to idle in middle of intersection <response: depress accelerator no change in rpm momentarily then instant acceleration @ moderate-to-high rpm> uncontrolled situation as traffic behind didn't have any warning of slow in middle of intersection, no brake lights, forced traffic braking to avoid overrunning my stalling car. 7:40pm: in-town driving:: dropout of rpm loss of power momentarily <2000rpm <no response> no consequence 8/31 7:55am: rh turn from level roadway to moderately steep inclined side street:: engine rpm dropped completely to idle and sustained loss of power < response: maintained accelerator pedal position during drop then depressed expecting rpm recovery continuing to wot when no change in rpm {brake to hold car on incline} release pedal and startover> no consequence 7:56am: lh turn into park:: no throttle response rpm drop from low rpm to idle < response: maintained accelerator pedal position watching for rpm power recovery or pickup in rpm to no effect {brake to stop car from hitting structure in front of parking place} startover> dangerous circumstance with obstacle in front of car parking spot with 2 ft. Remaining to pull car out of traveled roadway and into the parked position. I did not like the loss of engine control unpredictable throttle behavior and unknown engine power response to driver input. First indication that these repeating engine fails are not benign.
Driving approximately 25 mph, engine stalls, will not restart. According to dealer it in a in tank fuel punp issue requiring the entire fuel system to be replaced. The fuel tank was approximately 1/4 full (had run through 3/4 of tank). No fueling errors. 2010 vw Jetta Sportwagen tdi. Vehicle showed no warning signs. No sputtering, no lack of responsiveness, etc. Prior to failure.
While driving my 2011 volkswagon jetta tdi sportwagon on interstate 94 in michigan I observed white smoke coming off my vehicle engine. There was no warning light. Due to the heavy smoke and deisel fumes I pulled the vehicle to safe location and sought service. The vehicle developed a heavy leak in one of the fuel injection lines on top of the engine block. The vehicle was covered with deisel fuel from front to the rear of the vehicle. The vehicle was repaired by volkswagon.
My partner was driving on a curbed 4 lane road with bike lanes at 40 miles per hour when the engine sputtered and quit immediately. Would not restart. Left sitting halfway in the right lane and halfway in the bike lane. Had to be towed to dealer. Dealer found catastrophic failure of high pressure fuel pump sending debris into the entire fuel system. Still 2000 miles within power train warranty at 34,000 miles. Entire fuel system replaced under warranty.
2010 tdi Jetta Sportwagen stalled on deceleration lane, exiting highway.
Fuel leaking out of injectors Volkswagen 2011 jetta sport wagen tdi.
I'd like to add my vehicle to this investigation #: pe11023 - after reading about this story today - I check the engine bay and found pooling liquid above the #1/2 injectors on my '11 Jetta Sportwagen tdi with only 850 miles. . Read more...
Vehicle is a 2009 Volkswagen diesel Jetta Sportwagen, VIN 3vwtl71k49m327487. Vehicle serviced at the vw dealership for the full 40,000 mile service at actual mileage 40,525. On trip a few days later at 41,070 the high pressure fuel pump failed, consequences were a dangerous situation due to (1) being suddenly without power to move the vehicle with other vehicles approaching behind me, and oncoming. Had to push the vehicle to a safe place; (2) temperatures were over 100 f, leaving me and my passengers in danger until we could be rescued; (3) I had to pay for a tow of the failed vehicle then rent another vehicle to continue my trip and will have to drive over 400 miles if/when the vehicle is repaired to pick it up. This is a huge unexpected expenditure. Vehicle was towed to the nearest dealership and is awaiting parts. As I understand it, metal shavings from the pump failure trash the entire fuel system and all parts must be replaced with new ones. At best, I will be without a car for 7 to 10 days.
2011 Volkswagen jetta sportswagon tdi. Car stalled in traffic and would not restart. Extremely dangerous situation as there were cars following behind as car stopped without warning. Also, during the stall car lost power steering and was difficult to maneuver to site of street. Car would not re-start and had to have it towed. Car was nearly new (just over 2 months and had less than 3,000 mil. Es).
Car lost engine power when one cruise control on the interstate. Luckily it wasn't busy at the time. Had to slowly coast off the side of the road without power to the engine. Wouldn't restart after.
We purchased a 2010 Volkswagen Jetta Sportwagen tdi in July 2010. On July 21, 2011, the vehicle was given its first service at a Volkswagen dealership in madison, WI. The next day, July 22, 2011, the car was to be driven from madison, WI, to nashville, TN. Just past urbana, IL, the vehicle began to overheat, increasing to 190 degrees. In addition, the acceleration ability began decreasing until the vehicle would not go more than 72 mph. The check engine light came on and began flashing. Driving the vehicle became dangerous, and the vehicle was driven into a rest stop and turned off. Volkswagen roadside assistance took the vehicle to the nearest dealership which was in urbana, IL. O'brien Volkswagen determined on July 23, 2011, that the fuel pump located in the gas tank was not operating properly. The replacement tank/pump has been ordered and is scheduled to be replaced in the vehicle on July 26, 2011. We found that this complaint has been made by others, and we hope that this will become an official recall. If it had been under recall when the vehicle received its service on July 21, the part(s) could have been replaced at that time, and the dangerous driving conditions could have been avoided.
My 2009 vw tdi sportwagen with less than 22,000 miles lost power and stalled as I pulled into a busy intersection. Dashboard display showed "engine fault workshop. " I attempted to restart engine. The engine ran a few seconds and stalled again with same display warning. I coasted off the roadway. The vehicle would then not restart at all. My vehicle was towed to dealer next day where they determined that my hpfp (high pressure fuel pump) had disintegrated and contaminated the entire fuel system. Dealer tried to say my diesel fuel was contaminated by gasoline. I personally fuel the car each time from a local diesel station which is owned and operated by a diesel enthusiast family. They do not even have a gasoline pump on site! vw agreed to fix the car under warranty but stated the estimate for the job would run between $7000 - $10,000 if not covered. The vehicle has been in the shop for 15 days so far and is not yet repaired. A call to Volkswagen of America revealed that they are aware of numerous incidents of this nature in their new clean diesel vehicles, but that they are blaming the problem on the low quality of the u s fuel supply with respect to poor lubricity. They stated they are replacing my fuel pump with the same part number as the original. They have refused to recall the car so far or extend the warranty on the replacement components.
2011 vw Jetta Sportwagen tdi surging at times and sputtering. Only 1000 miles and have had for 2 weeks. The controllability at that surging moment seems off and if it's doing that while I need to avoid something or someone it could be dangerous. Also surging or bucking while you stop. Recipe for a rear end collision. This is a 6spd automatic and it feels like a wierd downshift as you come to a stop. Finally window now decides to go down on it's own this could be an issue at the wrong time in a rain or snow storm.
The contact owns a 2009 Volkswagen jetta wagon tdi. The contact was driving 28 mph when the vehicle suddenly stalled without warning. The vehicle was towed to the contact's residence and the manufacturer was later contacted via email. The contact was still awaiting a response. The contact performed a diagnostic test on the vehicle which confirmed a faulty high pressure fuel pump failure. The vehicle was not repaired. The failure mileage was 21,436.
2010my vw Jetta Sportwagen 2. 0l tdi (diesel, manual transmission) after I took my vehicle for it's scheduled 30k mi. Serviceback in 06/2011, I looked in the engine bay to wipe off any possible spillage, when low and behold I spot what looks like leaking from where the injectors meet the valve cover. . Read more...
The contact owns a 2011 Volkswagen Jetta Sportwagen. The contact stated while driving approximately 60 mph the check engine light illuminated on the instrument panel. The vehicle was taken to an authorized dealer where the contact was informed that fuel injector line number two exploded and was leaking fuel onto the engine. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure and the contact was informed the failed engine would be sent to one of their facilities in germany to be inspected. The failure and current miles were 6,000.
After driving at highway speeds for 1 hour a significant amount of smoke was observed coming from the engine compartment after we stopped. Prior to stopping, the engine was running roughly with some reduced power. There was a strong smell of diesel fuel outside car and inside car. Vehicle was towed to dealer. Leaking solid fuel line to fuel injector #2 diagnosed and replaced. Photo's of defective part are available. Fuel was leaking onto hot engine and exhaust system creating a potential fire risk.
1. Was driving at 70mph in 6th gear, lost power, car turned off, lights on dash flashing including glow plug light and "check engine service now!". Had been driving on this tank of diesel for over a week with no issue. More than quarter tank left. 2. Car would not start for 45 min, finally started and drove home. Dropped off at dealer next day for already scheduled panoramic moon roof getting stuck. 3. Dealer said metal shavings destroyed hpfp (fuel pump), lines, and injectors. Fuel not suspected bad or contaminated. They blamed factory defect special to my car. Will be replacing all under warranty as of now. They think it will be a week or so, and promise that this issue will never occur again.
Medium-pitched whine coming from engine - eventually car loses all power, glow plug light flashes, service message appears on display, and check engine light comes on. Car goes into "safe mode" or "limp home" mode (very little power - feels like turbo is shut down). First occurence at 2300 miles, 2 more occurrences where message and flashing glow plug light resets after restart, 1 more occurrence with high pressure fuel pump (hpfp) identified as bad by vw dealership. Dealer is now ordering parts to commence repair (no definitive answer on warranty coverage).
There's a fuel leak coming from the top of the (tdi) engine that I can confirm, but I was unable to see exactly from what part. It's leaking about a third to a half cup of fuel per min. I had the vehicle towwed to the dealer. Waiting for results.
Vehicle, a 2010 volkwagen Jetta Sportwagen tdi diesel model with about 2500 miles on it (nearly new) stalled in busy traffic leaving my wife stranded. Vehicle had failure of high-pressure fuel pump, reported by many owners of recent volkwagen tdi models.
2010 vw sportwagen tdi 2. 0 turbo, automatic. We had a major loss of power while driving at highway speed, glow plug light blinks, and flashing 'engine mafunction'. She pulled over safely and turned off. We had only 4000 miles on it. It started up after a few minutes. Called the local vw dealer and was told it must be a flook. Told don't worry about it, drive it. If it happens again call them. It happened again, a few months latter with 8,000 miles on it. Again the wife is driving. It was not for the faint hearted when at highway speed the engine looses all power and cuts out with heavy traffic! lucky everyone beside and around us were alert! she pulled over safely. Same thing . . . Lights blinking glow plugs and engine coded malfunction. Called local vw dealer, I told them they need to check it. Asked what was the problem? anyone else have this same problem? vw explanation. . . Well there was none. They would not commit to anything! had to schedule an appointment. . . Ended up it will be a week before they can look at it. It would take about 1-1/2 hours service time? I started to check the tdi blogs for this problem. I got an ear full! high pressure diesel fuel pump failure. Blogs have it at $9,000 to $10,000 repair cost? and may not be under vw warrenty??? vw needs to do a recall? I see there are a lot of others out there like me. This is not safe.
Smoke from under the hood while driving - drove directly to dealer. Result was injector leak.
2010 vw Jetta Sportwagen tdi glow-plug light and check engine light begins blinking, loss of acceleration while driving. Took to dealer, turbo and exhaust sensor replaced and car returned to owner. Now, has been in many times for short hesitation and breif engine stoppage. Fuel filter replaced, all screen filters checked for metal, associated with pump failure, in tank pump replaced, and computer updates. Car is again back in owners hands and waiting to see if fixed. Vw stated that vehicle will no longer be serviced for this on going problem until problem can be duplicated. This will be a challenge since it is a totally random event. I have seen in several forums that this problem can occur multiple times and has for owner. Possible high pressure fuel pump disintegration is suspected cause. In addition to the obvious safety issues associated with this sudden loss of power, I am concerned about future failure due to faulty fuel pumps (if that is the cause) and the $9,000 repair cost. And of course being stranded on the side of the road carries its own hazards.
My 2010 Volkswagen Jetta Sportwagen has stalled two times since new. I am concerned it is the faulty fuel pump that you are investigating. I am stationed overseas with the us government in europe and have recently brought the car with us to denmark. It was purchased new in may 2010 from a pittsburgh, PA vw dealership. I am very concerned of a complete failure while driving at higher speeds. The car has only stalled while coming to a stop.
Repeated stalling, rough running and loss of power on 2011 vw jetta sportwagon tdi w/dsg auto transmission. Most fuel purchased from same bp location. Always confirm diesel before fueling. Problem across mutilple fuelings. Reciepts for all fuel purchases with mileage recorded.
Car was heated up to operating temperature during a routine 15 mile drive. Car was then shut off for roughly an hour and then began another 15 mile drive to the grocery store. It sat in the sun at the store for almost an hour before it was started. Upon leaving the parking lot of the store, the car completely stalled while in 2nd gear at approximately 2,400 rpms under light acceleration. The car would have stopped if my wife wouldn't have pushed the clutch in and headed for the shoulder. Upon turning the key all the way and back on to start (several times), the engine would turn over but not start. About the fourth key cycle the motor fired and produced a ton of white smoke. No dash lights came on before, during or after this incident. Car stalled and was almost rearended by a semi truck in a 25 mph zone where there is basically no shoulder. 2011 jetta sportswagen tdi, 6 spd manual transmission with 11,500 miles on it. Has had two oil changes from the dealership otherwise no other mantainance has been performed on the car except checking the tires and rotating them.
Vehicle has stalled twice while idling, shortly after start-up. Temperature in the 40s. Brought it in to local vw dealer (montesi vw, north haven, CT) service department. I asked them to address stalling and given the open investigation by NHTSA, to check for hpfp failure. They assured me that there were a series of tests that they would run but stated that "people see something on the internet and blow it out of proportion. " they claim that they performed an ecm software update, with this software telling the car how much diesel it needs at any particular time given the conditions, e. G. Temperature. They claim that they replaced the fuel filter. When we asked them to confirm that there was no debris (or other sign of impending hpfp failure) in the fuel filter they were unable to. They replied that they just remove the fuel filter and throw it away but don't look at or inspect it. I have driven it twice since pick-up, about 100 miles. I have yet to experience further stalling.
Friday, Feb 18th driving home, on a busy highway, during rush hour, my vehicle started a clicking noise, my dashboard lit up with a message “flashing glow-plug and check engine light. Seconds later the car stalled and I had seconds to get out of the traffic. The car would not start. The car currently has 24,600 miles. I called vw emergency towing and it was taken to the dealership. Today Saturday the 18th I received a call from the vw dealership of gaithersburg, MD telling me there was major damage in the hpfp and fuel system caused by contaminated diesel fuel. I replied that I only utilize 2 diesel gas stations; bp and sunoco. I have never put any other fuel in but diesel and only from a reputable gas station. Now the vw dealership is telling me I must pay for repairs that will exceed $7,000. 00.
On 2/14/11, while driving downhill in commuter traffic at about 30 mph, my 2010 vw sportwagon tdi stalled for no apparent reason and failed to restart. I was able to pull off the road and, after a short wait, the engine restarted. At first it idled very roughly at 800 rpm, but eventually the idle smoothed at 1,000 rpm, and I was able to proceed to work. My vehicle has less than 10,000 miles on it and was just serviced by vw three weeks ago. I report this because I just saw this weekend an article on bloomberg about vw diesel engines having fuel pump problems. This is the only stalling episode I have experienced with this vehicle to date.
I left my house, approximately 8 miles from the house I stopped at a light. When the light turned green my engine stalled, I saw lots of cars coming up upon me at highway speeds. I got the car restarted got it to the curb. When the car shut down at the light, no warning lights had gone off at all. As soon as I got it stared all the warning lights flashed. I thought it was due to a cold tempeerature issue it was 8 degrees out. I tried to make it back home: the car quit working approximenly 2 miles from my house and, would not start anymore. I waited a few hours for the sun to come up to warm up the car, and performed road side service and I was unable to resrart car. I had it towed to a local shop. Informed hpfp had a catastrophic failure. I was informed by vw to bring the car to their shop for further evaluation. At this time I'm waiting gor a response? hopefully they stand behind their product, or are they just another corporation that does not care for its customers. Respone from vw contaminated in fuel asked for lab report was denied and told. They drew fuel from the car into a glass jar saw that it was cloudy and there fre it was contaminated. Not are problem I have three more years to pay on the green car of the year 2009 tdi deisel please help us before someone dies. Please start holding they's corporation on standered instead of them taking advantage of the people.
Automobile stalling, rough running, loss of power, hard start. Happens all the time with temperature's above 40 degrees f. Happened from the day I took it off the lot. Have had it in to vw multiple times, computer "re-flashed" nobody knows what is going on. From what I read on tdi forum's it could be the hpfp high pressure fuel pump, or something in the emissions that just is not right. This is very dangerous because I have had the stall happen on the highway. The ntsb needs to go after vw ASAP to get a recall on these vehicles, if the hpfp fails it is a 10k fix, that is 50% of the value of the car, unacceptable.
2010 jetta tdi sportwagon stalling when idling at stop light no check engine light appears. Has happened twice in 3000 miles.
Failure was proceeded by unusual noise from under the hood, a series of warning lights, and finally the car just stoped. High pressure fuel pump failure. Caused 7000 dollars damage to fuel system. Numerous parts replaced. None of the parts are available.
2010 vw tdi jetta wagon I own a 2010 vw tdi jetta wagon and early Jan/Feb I smelled diesel fuel coming into my car (the car at the time had 8,000 miles). Also, I noticed diesel fuel dripping on my driveway. I reported the incident to the dealer, where they first advised that the fuel injector needed to be tightened. The next day same problem persisted. They replaced one of the injectors. The smell continued until I instructed them to order a new hood insulator cover and engine cover (both were saturated with diesel. My car was at the dealer for close to three weeks between all three visits. My concern is that the other three injectors have the same issue and this will occur again.
2009 vw sportwagon tdi. Proper diesel fuel used. At about 1/4 tank remaining, glow plug light went on and car stalled. Towed to dealer who said that hpfp imploded and metal chips in system. Estimated over $8000 to repair. Since I am good customer and had 75,000 mi on car, they agreed to pay 10%, vw of America 85%, and I had to pay 5%. They verified that diesel fuel was in tank!.
High pressure fuel pump failure.
2010 Jetta Sportwagen tdi; vehicle lost power but continued running. Dash warning lights(glow plug lamp flashing) were illuminated. Dealer stated fuel contamination. Fuel tests, by an actual fuel lab, show fuel in the system met all astm standards for diesel fuel oils. Premature failure of the materials which compose the fuel filter/ water seperator housing were apparent however they were attributed to "water" in the fuel which is ironic being that it is a fuel filter/water separator. The hpfp ( high pressure fuel pump ) was most probably the root cuase of the entire failure. Vw's resolution was to involve my insurance as the method of payment to replace the entire fuel system(tank to injectors). I can not however use the insurance to complete this claim as it would be fruad knowing that the actual problem is the responsibility of Volkswagen.
2011 vw diesel jetta six speed manual. The computer is programmed to shut the engine off at about 750 rpm this number appears to be arbitrary or possibly picked for some fuel economy tradeoff. The problem is that this causes some very dangerous conditions in traffic. Normally a diesel can be brought down to nearly zero and still power up and out of a stop. Gas engines are not so good at this but to some extent this is an engine condition that should be anticipated and successfully recovered from. Vw has taken the other road. If one does not rev the engine excessively, even on very slight inclines, the computer lets you get about ten feet into the intersection and turns the engine off. The guy behind you has to slam on his breaks if he is looking (your brake lights are off because you are not using them to stop. ) or if he is looking at his left turn lane, his phone or whatever, pow. Or you get half into an intersection crossing from the stop sign and get dropped in the middle of the road until you can go through the evolution of events allowing a restart. Restart evolution also contributes to the danger as it takes so long. I have driven manual transmissions exclusively for 40 licensed driving years and a few years prior to that on the farm. One should not have to drive with one's heel on the top of the gas pedal, but over-revving the engine is the only way to safely start out from a stop sign. This should never have gotten past the engineers. Unless of course they are not guys who enjoy driving. Even the dealer's master mechanics are puzzled that they stall it every time they try to drive it.
The vehicle was emitting a diesel fuel type odor. The driver of the vehicle was headed back to the office immediately upon discovering the odor. On the highway the vehicle died. The only light that illuminated was the glow plug light. The vehicle was towed into the shop. The dealership at that point replaced a leaking component within the fuel system. My company authorized the part replacement. The part was replaced but the vehicle still did not start. Long story short, we need a cylinder head which is approx $7500 since the leaking fuel had caused the timing belt to skip timing. The vehicle at this time is still at the dealership awaiting our decision. The only three options are replace the cylinder head, engine or decommission a car with less than 48k miles. Based on the information found on the internet this particular vehicle has several incidents filed in regards to leaking fuel system and stalling.
While driving on interstate, without warning or change of throttle, engine slowed noticeably. Unable to maintain highway speed without high fuel consumption and dangerously slow acceleration. Dashboard light indicated problem with glowplug (diesel engine) and check engine light stayed on. Took to local dealer next day; tech replaced "pressure pipe" (faulty charge pressure sensor on high pressure filter pump) and "flashed" ecm. Engine's acceleration still below what it was prior to event.
I have a 2010 vw jetta tdi diesel sportswagen that I purchased new. The car has 12,000 miles since new. The car has been maintained by an authorized dealer per the recommended maintenance schedule. While driving the car it suddenly lost power without warning, requiring immediate action on my part to avoid a major accident. The car's warning system displayed check engine and service required annunciation. After the power loss. The sudden complete loss of power concerns me regarding the safety of driving the car, I've since been online and read the accounts of dozens of owners that have had this same problem with the 2009-10 tdi vw jetta. All seem to be related to fuel pump failures. The car will be towed to the dealership tomorrow for service. But looking at the other accounts of this problem, it would appear that the dealerships are not having complete success in resolving this problem.
My 2011 Volkswagen Jetta Sportwagen tdi had it's fuel pump fail leaving my wife and child stranded. The car was started and suddenly lost power on the roadway. Car was towed to dealer where it was determined that the fuel pump had failed. Pump failure was catastrophic sending metal shards throughout the fuel system (tank, fuel lines, filters, etc. ) this has been documented by many others with this engine (back to 2009). As of yet there has been no recall by vw. Vw is currently testing my fuel and has ordered parts for repair. The replacement part will be the same part # as the one that failed. Most people have had this happen while out on the road, essentially stranding them in a dangerous environment. I love my car, but I want it to be safe.
Vehicle lost power and stalled at busy intersection. Glow plug flashing and engine check light on. Towed into dealership who then accused of "fuel contamination". Incurred costs of towing and rental because of "contamination" claims. Estimated cost of parts: 9,384. 85. Volkswagen of America not honoring their warranty. 27,274 miles. Over 10,000 dollars in costs. Car is not fixed.
On 11/3/2010 I took my 2009 vw jetta tdi in for its 30,000 mile service. I was called and told my vehicle was ready for pick up that evening. When I arrived the service advisor told me he had bad news, my fuel pump had failed. They gave me a loaner car and asked me to bring in my last 4-5 fuel receipts. I told them I don't keep fuel receipts. They said vw may not warranty the failure of the fuel pump without the fuel receipts. I was told on 11/6/2010 that they had approved the warranty repair. My concern is that this may happen again (the failure of the fuel pump) and could put me in a dangerous situation. I would like to make sure the repair is a new and upgraded part and not the same failing part.
2010 vw tdi ----- check engine light at 9800 miles. Vw says "contaminated diesel in filter area" and "not covered under warranty" they believe they can make our auto insurance pay. . . Showing a little gunk or rusty sheen within filter canister area. Will keep calling vw warranty. . . Trying to have the +$6,000 repair covered. I believe this car suffered fatal hpfs failure. . 20 full tanks of fuel since purchased new - all from race-way or murphys(walmart) ulsd no further evidence of contamination in tank. . . . . Yet. Car still at vw.
Driving a 2009 Jetta Sportwagen tdi on I-280 when low fuel indicator came on. Stopped and refueled with diesel at a station approximately 3/4 miles from I-280. While returning to the interstate speeds (during or shortly after reaching them) the glow plug light began blinking, the car lost power and went into "limp mode" and was informed by its computer that there was an engine malfunction and to take it to the dealer. While en route to the dealer for repairs (was advised by the dealer service department to continue of the car was still running and no red malfunction lights were illuminated), a marked loss of power was observed (even considering limp mode), and the car began shuddering. While on the offramp, decelerated to a red light at which point the engine died completely and could not be restarted. Proceeded to be stuck in traffic while waiting for the tow truck (it would have been unsafe to attempt to push the vehicle across the intersection or back onto the offramp given traffic conditions). Dealer diagnosed as high pressure fuel system having factory contamination, the entire fuel system is being replaced (tank, low pressure feed pump, high pressure pump, injectors), estimated cost of parts $5300, with 14 hours labor. Although under warranty (~30,000 miles on the odometer), this still left me stranded and it would be a very expensive repair if it happens again at 60,000 miles. There is also the potential for a dangerous accident if it happened to fail at a less opportune location.
2010 vw tdi jetta sportswagen currently has 18675 miles, however, problem started at approximately 5000 miles. Engine feels like it loses power and starting to stall when in 3rd/4th gear and between 30 to 40 mph. At times it is like a small hiccup at other times it is quite severe and causes the car to lurch violently - has locked the seat belt up when this occurs as I am thrown forward hard. Occasionally same thing will happen in higher gear, but pretty much every day in 3rd or 4th gear. Have taken the car back to the dealer multiple times and complained about problem each time. Response has been they cannot duplicate and can find no problem. On last service they replaced the fuel filter said it "might" be clogged. No improvement - problem still happening. Buy my diesel fuel from the same stations all the time and the same stations I purchased diesel fuel for my 2004 golf tdi with 150,000 miles on it and never had any problem with that car.
Have always had car serviced at dealer per recommendations. On 10/14/10 car made a noise at stoplight then noise quit. Pulled out from stoplight and car died suddenly and without warning. Was able to restart and it ran for an additional 1-2 seconds before dying again and would not restart. Had to coast it through a high traffic area across highway overpass and into parking lot. Towed it to dealer who found that high pressure fuel pump had "come apart" and disbursed metal shavings throughout complete fuel system. Had to replace entire fuel system from tank on. Our initial estimate to repair (after our extended warranty paid for initial component that failed and vw paid for 50% of parts) was $7100.
Fuel pump failed - car lost power on a busy interstate.
After crawling in traffic for about 30 minutes the car stalled. This is the only time this has occured but I do not drive the car often. Since this occured 1 week after the car's first service, I have not brought it into service yet.
My 2010 Volkswagen Jetta Sportwagen tdi with 18,000 miles was making a very rough sound shortly after a non-cold startup. A few minutes later, the engine ground to a halt with a loud crunch sound and shut down. Vehicle was towed to a local Volkswagen dealership. Dealership found problem to be a high-pressure fuel pump failure. Diesel fuel in tank was not contaminated. Volkswagen replaced the entire fuel system under warranty.
On Friday, sept 10, 2010, while driving south on the I 605 freeway (los angeles county) at approximately 12 noon at speeds of 60 to 65 mph the engine, without warning, died, stopped. I managed to get onto the shoulder and eventually restart the engine. This failure happened two more times on the freeway. On the final stop, after calling vw, I was able to restart the car and complete my drive home (approx. 60 miles). That evening while driving to the local market the same thing happened with the engine two more times. I notified the drew vw dealership of the problem and arrangements were made to use their roadside service and have it towed to the carlsbad, CA dealership for diagnosis and repair. It has now been there three days. An additional frequent problem is the engine stalling when leaving a stop.
While driving on the freeway in my 2009 jetta tdi sportwagen, I experienced a "clunk", a loss of power and a coil light on the dash that said "engine fault - workshop". I managed to keep going to a reasonable exit. As soon as the car stopped at a light, it stalled and would not start again. Car was towed to the dealer, who called it "fuel contamination".
2010 vw Jetta Sportwagen tdi "glowplug" light begins blinking, loss of acceleration while driving at highway speed. I am from FL and was in the houston area at the time. Drove car to nearest vw dealer. Dealer found metal particles in the fuel filter and I had to rent a car to get back to FL. The repair took 2. 5 weeks and the car was trucked to my local vw dealer. I was never told the cause of the issue and have seen in several forums that this problem can occur multiple times. High pressure fuel pump disintegration is suspected cause. Besides the safety issue of sudden loss of the ability to accelerate, I am concerned about future failure due to faulty fuel pumps (if that is the cause) and the $9,000 repair cost.
High pressure fuel pump failure caused car to stall at highway speed, ~68 mph. Pulling off freeway with dead car caused a minor fender bender. Being told fuel system repair is $8700 but will likely be covered under warranty. I wish to remain anonymous. 2010 vw jetta tdi sportwagen, dsg transmission, 3292 mi.
While my wife was driving our 2009 Volkswagen jetta tdi sportswagen, the engine, without warning, limped and then stalled almost immediately. The car had been filled with almost a full tank (12. 6 gallons) of diesel fuel earlier the same day. The failure has not been corrected and the vehicle still does not run.
2010 vw sportwagon dsg stalled at traffic signal. Hd to shift into park and turn ignition off locking steering wheel, and then back on to restart engine.
My 09 tdi wagon with 27k miles broke down on a road trip one month ago. I was going 70 mph on the dangerous California grape vine pass when I lost power suddenly. The "engine fault workshop" came on the dash screen. I luckily coasted to a rest stop on the busy and dangerous highway. To add to the danger we came to rest under the lebec wildfire of Aug. 24th flying vehicles dropped flame retardant over us. We waited for the vw roadside assistance amidst the smoke and flame retardant dust for 2 hours. The car was towed to the nearest dealer and is still in the shop approximately one month later with some part being on back order. Still under warranty, vw is going to repair the faulty fuel pump that imploded and ruined the fuel system it is a $ 6000 repair covered under warranty but I am very concerned when the warranty will expire in 3k miles. Upon further investigation we found on the blogs that this is happening widely and repeatedly among 09 tdi s when they reach a certain mileage. Further more they will be replacing the part with the same faulty part. The vw service dealer refused to give us the old pump or assure us it is a different part with a different part number. The representative I spoke with at vw of America is aware of this widespread faulty fuel pump problem. You get the sense that vw is performing damage control and almost covering up this dangerous defect.
My 2009 Volkswagen jetta tdi (automatic) has stalled twice while leaving my parking lot at work. I have to go up a small hill to exit the parking lot. When I crest the hill the engine stalls. I make efforts to keep my foot on the gas when I crest the hill and the problem hasn't happened since. I can't do this if cars are coming.
On August 6, 2010, while driving on the freeway at about 65mph, the glow plug light on my 2009 diesel jetta sportwagon began to flash. The car lost power and I exited the freeway and came to a stop. The car stalled and could not be restarted. It was towed to the dealership where I bought it. I was told the high pressure fuel pump had failed and that there were metal filings in it and that these fillings had been dispersed to other aspects of my fuel system. It was initially blamed on fuel contamination, but further analysis of the fuel did not show any significant contamination. The expensive repair was finally paid by the vw warranty. This entire incident can be much more extensively documented if this is needed.
In July, 2009 I purchased a 2009 vw jetta tdi sportswagen. The car is a two liter diesel. At 9900 miles the high pressure fuel pump failed and left my wife stranded in traffic. Vw of America replaced the entire fuel system, from the fuel tank to the fuel injectors. The repair retails for approximately $10,000. I have read many complaints on the various websites about this issue and it appears to be a recurring issue. I am concerned about the safety of the vehicle going forward as my wife drives our grandchildren to school in the car daily. Every time we use the car, we pray it will not fail again. It is very stressful. Vw was very cooperative and even gave us a loaner vehicle. In my opinion, vw should be required to make a recall of all 2009 tdi diesels for at least a check of the fuel filter to see if it has some metal particles in it, which is an indication of the high pressure fuel pump destroying itself. The deal told me ours was full of metal shavings. Even though vw was cooperative in fixing the problem, they gave me no assurance it wouldn't happen again, in fact they were very vague about it. They insisted on keeping all the replaced parts so the home office could evaluate what went wrong. This indicates to me they know what is going on and are being very sly about jumping into a recall. They should be required to at least inform owners of the danger lurking because the potential for a terrible accident is clearly there. My wife was lucky that she was able to get off the roadway without injury. The car has another issue which can be best described as a "bogging" when accelerating. The bogging happens when trying to accelerate, like when making a left turn in front of traffic. It doesn't happen all the time. I have also read many complaints on the internet about this issue. The dealer's response was that they were not aware of this, which I do not believe and that they could not make it recur when they drove the car-another safety issue!.
Brand new Volkswagen Jetta Sportwagen tdi has stalled at speeds from 25-65 mph with absolutely no warning (no warning lights or messages and no change in driving performance). This has occurred 3 times at approximately 4k miles. The 3rd time the car had to be towed from a major expressway since the engine would not restart. The vw dealer found fault code p2146. They did not find anything wrong with the car during testing and simply cleared the codes with the assistance of a vw of America technician working remotely. The vw of America tech advised test driving 20 miles and returning the car to us. The car worked well for the next 5k miles but has now stalled randomly again twice while driving. I was nearly hit today as the car stalled in the middle of an intersection as I was turning left. Prior events have led to nearly being rearended on 4 lane highways with 2 adults and a 3 and 5 year old in the back seat. This is my first new car and I have never felt this unsafe in cars I have owned that are over 10 years old. Vw seems to think it is ok to return this car to customers and will not provide me any information on the frequency of this occurrence in this make and model across the country. I am having it towed to the vw dealer (sutliff in harrisburg PA) where I bought the car. They indicated they will work on the car again. I'm afraid this will just mean clearing codes and test driving. The mechanics have all agreed that they would not feel safe driving their family in my car. . . My new car. Note: rvutb 2414/yl 2. 0l tdi ecm softward update was performed on this car as part of recall between incidents.
2010 vw Jetta Sportwagen tdi fuel pump failure. I had to replace the entire fuel system at a personal cost of $9,980. 52. I was told it was due to contaminated diesel fuel but I have an engineering report that proves the fuel was within guidelines and not considered contaminated by industry standards. It has not recurred but I can't be certain it won't since I have no idea what caused it. Vw is denying warranty coverage. I have learned of a few dozen cases nationwide and in most cases vw did cover the others. One or two have reported a repeat problem. I had only owned the car for 7 months and had 8,076 miles on it at the time.
I have a 2010 jetta sportwagon tdi manuel transmission. I purchased new in February 2010. I am not sure of the dates but the vehicle has stalled or just turned off twice since I have owned it while driving around town. It did start back up as soon as I turned it completely off and back on. I didnt think it was a major deal the first time it happened and that I may have just stalled it. When it happened the second time I questioned the dealer. They said unless they could get it to replicate the problem, they didnt know. The other issue that I believe may be related happens all the time. Under normal driving which happens atleast every day I have a blip in the throttle. It almost feels like there is an air pocket in the fuel that is like a hickup under throttle. It is random but as I said happens atleast once a day. The dealer has done nothing about these issues because they cannot replicate the issue.
In April 2010, the car would not start. It was towed to the dealership. The problem was identified as a faulty fuel pump, which was replaced at no charge to us. In June 2010, while merging on to the interstate, the "engine fault" light flashed on and the warning "bell" started chiming. The car could not accelerate beyond 50 mph. I was able to get off the interstate and made it home safely. The car started fine the next day and had no acceleration/power issues when we drove it to the dealership. The codes were cleared, and the mechanics felt that the problem was caused by "gunk" in the diesel fuel, which had caused the fuel pressure sensor to malfunction.
Mil light, and glow plug light start appearing for no apparent reason. Car loses acceleration going up hills and becomes dangerous in traffic. It occurs sporadically. Mil light has been on for 3 plus months. Authorized service garage cannot determine reasons for these lights. Changes a few components. Even after routine 10k service, problem continues.
When taking foot off brake and immediately stepping hard on the accelerator there was a severe hesitation/lag before the car took off crossing traffic. Once it kicked in it took off but is a serious safety concern. I now wait a second or more for the brake switch to communicate to the dsg transmission to tell the clutch to engage. Vw must fix this as I could have been driven in a collision. This was much more than typical turbo lag which is common with diesels. This would occur regularly if I didn't adjust my driving to account for the lag.
2009 jetta sportwagon tdi under 8000 miles first long road trip - GA to PA and back. Returning home (about 9 hours away) and traveling on the interstate, first the flashing glow plugs indicator light comes on and then the check engine. The engine starting reducing in power as I made it the exit and couldn't keep highway speeds. When I got to the exit ramp and took my foot off the accelerator, the car stalled and was unable to be moved. After a tow to dealership the service department had enough time to take a look at the car before they closed. I was told the fuel pump was "shredded" - they found rust and metal fragments in the pump. The entire fuel system was replaced. It was covered under warranty. After doing some research online it seem like this is a recurring problem with the tdi engine.
Shortly after starting up, the car stalled abruptly while still in driveway. There were no warning signs (low power, rough running, etc), and it was unable to start afterward. This was diagnosed as a failure of the high pressure fuel pump. There was no evidence of fuel contamination or other environmental concerns that may have contributed to the failure. The pump was replaced under warranty.
Driving on busy street when I heard a chime & a pigtail shaped light started flashing on dashboard. Vehicle stalled in middle of street. Vw sent a tow truck & towed vehicle to nearest dealer. I was told the fuel pump had come apart & metal flakes may be throughout the entire fuel system. Vehicle was repaired under warranty.
Possible events leading up to the failure is once in a while when the car is off and parked the engine fan will come on running very high and the car smells. This occurred about 4 times in 4 months. Then in the 5th month of ownership, while driving 50 mph, I heard a beep, looked down at my dash and before I could finish reading the message the car died. The dash indicated something about get to a workshop, then the message disappeared and the coil light came on. I put my foot on the gas pedal and nothing happened. Thankgoodness no one was behind me or we would have been hit, I pushed the car to the shoulder of the road and called a tow truck. I was 80 miles from home and just minutes from getting on the main freeway. I was towed to the nearest vw dealer. It was a weekend so the service dept was closed. Monday I was told the entire fuel system went out and was going to be completely replaced. It was replaced. It's been 4 weeks since it was replaced and today when I drove 25 miles and parked my car, the engine fan came on running very high, and loud with the smell of burnt rubber and smoke coming from the hood. I called the dealer and will be taking it into the dealer next week, they are concerned with the smell.
Sometimes while accelerating in my 2009 vw jetta tdi, the vehicle will not respond to input on the accelerator. Also while cresting a hill, you feel the engine miss.