Volkswagen Jetta Sportwagen owners have reported 5 seat belt related problems since 1996. Table 1 shows the 1 most common seat belt problems. The number one most common problem is related to the vehicle's seat belt (5 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Seat Belt problems |
The right rear seat belt fails to retract. The seat belt was pulled out to buckle and failed to retract to fit the passenger. It is all the way out and cannot be used.
Right rear seat belt is jammed in the retracted position. Car was parked on level ground at home driveway. Cannot pull out seat belt as the locking mechanism will not let it be pulled out. This was a problem that started a few months ago. After several tugs on the belt, or if the car moved out of the driveway, the mechanism would eventually release the belt so it can be used (as required by law). The problem got progressively worse over the past several months until the seat belt is now unusable. Reported to dealer during regular service visit. Dealer inspected and noted that the seat belt needed to be replaced. $233 special order part and $423 labor to install. I believe a seat belt, particularly on a vehicle that is only 4 to 5 years old, should function properly all the time. It is a required safety device that needs to function properly every time. This is a safety issue and a legal liability. I contacted Volkswagen of America customer care to see if they would pay for the parts and/or repair. They declined as the vehicle is out of warranty. I reported to voa that I would file this complaint with NHTSA. I don't believe I should have to pay $656 to replace a seat belt that should never have failed.
Tl the contact owns a 2009 Volkswagen Jetta Sportwagen. The contact stated that the driver's and passenger rear seat belts failed. The seat belts retracting system was not allowing the seat belt to properly extend to accommodate adult passengers. The vehicle was taken to the autobarn Volkswagen of mt. Prospect (333 west rand road mt prospect, illinois 60056, (847) 392-6300) where the seats belts were replaced however, the failure was not corrected. The rear driver's and rear passenger seat belts failed to properly extend. The manufacturer was made aware of the failure. The failure mileage was 89,000. Li.
The contact owns a 2009 Volkswagen Jetta Sportwagen. The contact stated the vehicle was parked when she noticed that the rear passenger side seat belt would not retract back into its pretensioner. The vehicle was taken to an authorized dealer where the contact was informed that a spring within the pretensioner needed to be replaced. The vehicle was not repaired. Approximately eight months later, the failure occurred on the rear driver's seat. The vehicle was not taken to be repaired. The failure mileage was 40,000 and the current mileage was 53,000.
On four separate occasions, the rear seatbelts have locked in the fully withdrawn position and will not retract, requiring complete mechanism replacement. This occurred initially after purchase on a road trip with our kids, then recently again on both sides, and again just a week ago. On all but the most recent occurrence were replaced at no charge by vw. The most recent occurrence makes us believe this is a true defect in the mechanism. Vw has not, to my knowledge, acknowledged any defect or made a revision to the part. The safety concern is that the belt will lock and not retract during transit, endangering my passengers in the event of an accident.