general problems of the 1996 Volkswagen Passat

The contact owns a 1996 Volkswagen Passat. The contact stated that the rear passenger side door handles failed to open from the outside. The contact also stated that the front driver side and the front passenger side door handles failed to open from the outside. The contact had to use the key from the outside of the door to wind the window down to open the doors. The VIN was not available. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.