Two problems related to gas recirculation valve (egr valve) have been reported for the 1999 Volkswagen Passat. The most recently reported issues are listed below.
I am writing about engine failure regarding a 1999 Volkswagen Passat 1. 8t. I purchased the car in 2003 at 29,000 miles and the car currently has around 77,000. Volkswagen has an extended warranty that states (to some degree) that if the engine fails due to sludge and is under 80,000 miles the owner will be able to have their engine replaced, 'if' they have records of all oil changes (of not more than 5,000 miles). My complaint is this, I do not have all the records since one of the locations that I went to no longer has a record of oil changes due to a computer malfunction. Additionally, when I called Volkswagen's 'customer advocate' they indicated that the decision is really up to the area service manager who can arbitrarily decide to repair or not repair the vehicle. Thus, my complaint is that Volkswagen knows that their engine has a problem and will not fix it. I have asked to have them send me a copy of their warranty indicating this, but wanted to lodge a complaint against the company for the 1999 Volkswagen Passat 1. 8t with the hopes of an investigation into the engine and whether it is faulty. Thank you.
While driving about any speed then parking, turning off engine, and then trying to start the engine, it won't restart. With spark plugs and thermostat installed at factoury, the vehicle runs at 165 degree. When new spark plugs and thermostat were installed, the vehicle run at 190 degree. The owner says these items have been on recall.