Oil Pump problems of the 2000 Volkswagen Passat

While driving my 2000 Passat, the stop engine light came on to notify me that there was a problem with oil pressure. There was nothing prior to this warning that would have lead me to believe that there was a problem. No odd noises in the car and it was driving fine. I took the car to the dealer and was informed that the engine was totaled and it needed to be replaced at a cost of $7,000. I did find out that in August of 2004, vw of America issues a service notice to all the service departments that due to a malfunctioning fuel pump, oil sludge may build up in the engine, ultimately leading to engine failure. This was not sent to any of the vehicle owners. In the notice, vwoa said that they would extend the warranty of the car and replace the motor, only if there was proof that the oil was changed every 5000 miles. Because I have gaps in my oil changes with the dealer, they will not honor this extended warranty and are trying to charge me for the new motor. I've had the care in a number of times between August of 2004 and February 19, 2006 when the light came on and was never notified that there may be a problem. I asked the service manager at the dealer why I wasn't notified of this issue and he said that vwoa issues a number of service memos and was he to tell all of the customers everytime one was issued. Had I been notified that this might be the end result of the oil pump not being replaced in 2004, I wouldn't be in my current situation. I have read a number of web posts with people that have had similar problems with their local dealers and vwoa.

At 58,000 miles my oil pressure light came on and the stop demand light came on. I contacted the dealer and the service man indicated to me that the 2000 Passats' where having problems with the oil pumps. He further explained to me that what was happening was that the pumps that were manufractured were not built strong enough to up hold certain sythetic oils. He further stated that when the oil gets to hot the oil cyrstalizes and then turnss to sludge. Given that information I then proceeded to get my car serviced. However upon the date of service ( even knowing the problem) my car was diagnosed at a cost to me for $75. 00. At the time of service I learned that the pump was only covered under the warrenty if I could produce 5 years of oil slips. I have several concerns regarding this matter. The first, the owners mannual does not indicate that the pumps are sensative to certain types of oils (synthetic). Secondly, the mannual does not state that the warrenty repairs will only be coverded if all receipts for services performed on the vehicle are provided. Thridly, it is clear in my mind that if a manufracturer places a default or defective oil pump in a car that it should be a recall? I have read in the most recent comsumer report magazine and it seems to be a reoccuring problem with vw Passats. Fourthly, when contacting volkeswagon directly I spoke to customer "care" the attidude was appauling. The response I received was "OH well" " that is our policy" did not get that reception when buying the car! I bought my Passat July 13, 2000 and by July 13, 2005 I have a serious engine problem. Finally, the dealer stated that the cost to me would start anywere at 1,000. Can anyone tell me why this is my problem? I am a therapist and I come across many paths in my travel. My paths include physiatrist, teachers,doctors, clients etc I will be sure to share with them my dissatification with volkeswagon. This should be a recall issue. Thank you.

2000 Passat oil sludge build up caused engine to fail. While driving the oil indicator light illuminated. The vehicle was taken to a service dealer who explained that the oil pressure was low, but close to manufacturers specifications. The oil pump, pvc system, and turbo tubes were replaced. Less than three months later the consume started hearing a rumbling noise which seemed to be coming from the engine. The vehicle was taken back to the service dealer where id was determined that he noise was probably rod knock and the remedy was to replaced the engine. The consumer feels that vw should be responsibly fro replacing the engine because they were aware that the oil filter was too small.