Table 1 shows one common unknown or other related problems of the 2002 Volkswagen Passat.
| Problem Category | Number of Problems |
|---|---|
| Unknown Or Other problems |
Heater core let go and created a uncontrollable fog in the inside of the car. Tried to get to side of the road and almost hit a truck because I couldnt see. Smoke(or steam) was pouring from the car even after I stopped plus the fact that I inhaled the coolent fumes.
Traveling down the street and smelled smoke. Smoke began emitting from under the dash and vehicle cut off. Fire department was called and extinguished the fire. Vehicle was a total loss.
My complaint is more general in nature. I purchased a 2002 Volkswagen Passat in 2001. This was the first car I purchased brand new. As I think back over the time that I've had this vehicle and reading the complaints that have been logged in on this site, I can't help but think that Volkswagen should offer some type of substantial "hardship" reimbursement besides repairs and such. In the time that I've had this vehicle, I've had the following incidents occur: 1. Have a control unit replaced (horn not working, unable to roll down windows, etc. . ) 2. Replace ignition coil (stop motor status light coming on as I'm driving in the midst of traffic) 3. Had undershield fall forward as I was driving on the state highway, pretty much scooping up potential debris from the roadway surface. 4. Damage to engine from oil sludge and oil pump replacement no less than three times. (stop motor light again) 5. Interior of car flooded and frozen over from sunroof flaw and electronics are affected. . . Just on merits of being able to provide proof of ownership of the vehicle and showing that these services were indeed rendered at a Volkswagen authorized repair facility, I believe that at minimum, Volkswagen should agree to reimburse all expenses, no questions asked. It's become clear that the quality of these vehicles was substantially sub-par and poorly designed all things considered. The car is currently in my parents driveway, as the last time the oil pump went caused so many issues that I ended up not being able to drive the car (live and work out of state now and registration expired the same month the pump went then couldn't afford insurance after repairs). To add insult to injury, I didn't receive the claim notice about fixing the sunroof issue until a year later, as it went to my old address and now it's too late to even file the claim. All I want is have a reliable car to operate without worrying about if I'm gonna have skip lunch because I spent all my money on repairs.
We purchased a used 2002 Passat and during a storm, the passenger floor became filled with water, coming through the glove compartment. Dealer could not locate entry of water from hose at dealership so we changed to another 2002. On July 21, during a storm, the passenger side filled with rain on the floor but not through the glove compartment. On July 30, the driver floor was filled with water from a storm. But the passenger side was dry. Since this car is only a few years old, is this a defect?.
I bought a 2002 Passat wagon glx certified used at lindsay vw in sterling va. I have only had the car 10 months. I had my car washed the week before June 27th, my car is garage kept day and night. We had bad rain storms in the washington DC area which I did not drive in the first day. . . The second day I did get caught in a rain storm but it was not unusually hard and I did not go through and large puddles. When I got home I noticed a ton of water had collected on the floor of the drivers side of the car. The lights began to flicker and go on and off. . . The electrical system was not working. . . So I called the dealer who informed me this was the case with a lot of their customers and could be a backed up drain from the sunroof. He said to have to car towed in . . . Which I did. I then heard from the dealer two days later who said there were some leaves in the windshield wiper catch and that was what caused the water to pool into the car. . . It was not covered under warranty essentially my fault and the repair consisted of gutting the interior replacement of carpet and electrical boxes under drivers side etc. That is would be expensive. . Parts alone estimated over 1k. I was shaken. . . He said he had to break the news to a lot of customers. . . I have checked message boards and this seems to be a very common and costly problem for a lot of Passat vw owners. This seems that if so many people are having a problem there must be a design flaw. I am still trying to appeal the fact I have to pay with the dealer. . Have not yet heard from them in 3 days. Vw needs to pay or recall and fix these problems. Thank your for your help.
Severe flood damage inside the rear passenger side foot well of my 2002 Volkswagen Passat. Flooding occurred after a moderate rain. Could find no blocked drains in the sun roof of the pollen filter.
Following recent heavy rains my 2002 vw Passat wagon engine light came on and engine ran a bit rough at times. $1989 repairs are traced to a "cracked pollen filter housing" that allowed water to enter cabin and throw off control modules located under the front seats.
Clogged drain,for sun roof,causes water build up on rt. Side floor of car,electronic module($800. 00),not water proof,creates mixed signals-airbag fault have serviced-engine lubrication fault "stop engine"--there defect,they don't pay due to "water exclusion"-carpeting $1,400. 00-"water exclusion!!!!!.
Every time it rains, rear passenger floor is filled with water. Dealer tried to repair line from sun roof, but problem is not fixed.
Consumer inquiring on how to gain information regarding 2002 Volkswagen Passat. The dealership where the vehicle was purchased no longer exist.
Four ignition coils defective - replaced defective ignition - key stuck in car for over nine days defective stereo - replaced twice to date defective electrical - windows and locks go up and down while driving, gas cap pops open unexpectedly computer problem - computer blacks out at times defective wheel bearing - replaced at 17,952 miles defective motor blower - replaced defective rear wheel lining - replaced.
My 2002 Passat is less than 6 mths old (5,500 miles) and a coil malfunctioned. My car was towed to the vw dealer where I was told they will replace the failed coil, but none of the others, even though they admit that they will most likely fail. I will now be driving around waiting for my car to breakdown. As a single female, I don't find this to be a safe alternative.
I purchased my 2002 vw Passat on August 21, 2002. After less than 3000 miles, I had to have one of the ignition coils replaced. Today, at 5146 miles, I had to have another ignition coil replaced. That is two times in less than 2 months that I have had to take my car in for repairs. The repairperson informed me that vw has been having this problem on all of the 1. 8 turbos and that it is not really a matter of if the next one goes out, but when.
Ignition coil failure after 7 months and 11000 miles.
Loss of vehicle power for the third time due to faulty manufacturer's engine coils. Resulting in another tow to the dealership.
Brand new 2002 vw Passat with 2,500 miles - ignition coil failed. Car was towed to dealership and was not repaired for 21 days. Only one coil was replaced even though they stated all 4 coils are defective. I offered to pay out of pocket to replace all the coils and they refused stating they did not have enough to go around. This car should not be driven long distances and certainly not on the highway knowing full well the other 3 coils are defective and are expected to break -- by tully volkswagon of nashua new hampshire's own admission. There should be a total recall on this vehicle immediately. Only 3,000 miles accumulated so far and I'm concerned about highway driving! ridiculous. Ts.
Only 1 month after fixing the same problem, the system shorted out again, leaving the climate control system, the cruise control, garage door opener, and other items inoperative.
Vehicle has had the check engine warning light on three times. The dealer states that Volkswagen has a problem with 2002 computer in Passats. Dealer states Volkswagen must write new computer code to remedy this problem. I have been told that this will take up to two weeks. I was not informed at the time of purchase that a problem existed in 2002 Passat software.
I purchased my 2002 volks Passat GLS. I have had nothing but problems with this vehicle. My radio quit, I had the speakers replaced twice, I had the heater blower motor replaced, I had the ignition coils replaced 3 times (recall), wv campaign (recall), sludge in the engine (recall), the right wheel tire hull reinforced (recall). I have talked with Volkswagen corporate office and have an active complaint number. Their customer service is terrible both at the corporate and dealer level. The Volkswagen dealer in auburn, wa is inept and has put the wrong oil in the my car 2 times. I would like volkwagen to buy-back my car or give me a life-time warranty on the car. Any ideas? there have been too many incidents to list just one. It has been an ongoing problem.
2002 Volkswagen Passat. **dimsii ivoq entry posted after 12/12/02 cut over to artemis**770842.