Four problems related to automatic transmission have been reported for the 2002 Volkswagen Passat. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2002 Volkswagen Passat based on all problems reported for the 2002 Passat.
About 9 months ago I was caught in a heavy rainstorm with my 2002 Passat 1. 8t. Water flooded the battery compartment due to drainage hole located under the battery clogged with leaf debris. All power (steering, brakes, etc. ) was lost and car stalled out on the highway. Now the car's brakes are malfunctioning in freezing weather. The brake pedal sticks to the floor at times; other times the pedal is very hard and must be stomped on to stop the car. I cannot use the car under these circumstances as it is too dangerous. Vw dealership confirmed diagnosis of problem as resulting from freezing water in brake booster. I reported the problem to vw customer care. They refuse to reimburse me for the dealer's $1600 fee to replace the booster, booster lines and vacuum pump. Why hasn't NHTSA forced vw to issue a recall as I've discovered there have been numerous other similar complaints? vw's stance on this was that the problem would be noticed in the driveway or at low speeds and therefore doesn't pose a safety hazard. This is totally unacceptable as temperatures can change quickly during a journey. Why has NHTSA backed down in the face of such a lame response? I will never again buy another vw car since their vaulted safety reputation is not deserved and their customer service stinks.
My car has suddenly started to downshift on it's own , rpm's will also continue to increase when taking foot off accelerator, and then suddenly when attempting to accelerate from a stop the car will not react at all for several seconds and then rapidly surges forward uncontrollably. This all in conjunction with a continued complaint of a burning smell from my central dashboard vent. ( this burning was supposed to have been remedied by a recent recall. The mechanic and service advisor were able to duplicate this , but it was deemed normal and without duplication by the head mechanic. The service manager later investigated this and decided a new catalytic converter may remedy the situation. This has not helped and the car continues to react inconsistently with sudden downshifting while accelerating and then sudden rapid acceleration surges forward which seem very unsafe when negotiating busy city streets. My car has only 49,000 miles on it!.
2002 Volkswagen Passat wagon / 92350 miles placed in "park" on a slight incline (parking brake not used). Engine was turned off and the keys were removed. Driver stepped out of the car and a few seconds later car started rolling backwards with children (ages 3 and 10 mo) in the car. Driver jumped in car to set the brake, but fell on street as car rolled. Car crossed street and headed down a steeper incline hitting bushes, crossing another driveway, and finally hitting a rock wall coming to a stop. Children were ok. Driver had bruises / scratches from falling on pavement. Car sustained $3,400 in damage. Neighbors verified car was in park, and owner manual states that keys cannot be removed without the car being in park ( keys were observed by several neighbors to be out of the car). Volkswagen of America asked me to go to a dealer for problem determination. Dealer tried parking the car 5 times on uphill and downhill inclines, and park held. They also checked the computer and found no faults. No attempt was made to check the internals of the transmission, to determine whether the incline was the same as the driveway where it occurred, or to determine whether there was a reason for an intermittent problem. Vw of America stated that the dealer had found the car was in spec (with the 5 hill tests and computer check), and no further action would be taken. Vw stated that we should also have been using the parking brake any time we park (we do on steeper hills, but not on hills as slight as our driveway). Nobody has explained why park failed even though the keys were out of the ignition (and observed to be by others) -- I concede the parking brake should always be used out of extreme caution, but most people do not on slight hills -- park should not fail in any case. We feel we have to get rid of the car ASAP because this has not been explained / addressed. Other cars (like 2006 BMW) have recalls on the parking pawl, but vw will not investigate further.
The check engine light came on while vehicle still under warranty, but the dealer said there was nothing wrong. After owning the car for one year the transmission had to be replaced. But it still transmission not work properly. . It jumped into gear. Also, the engine air bag, and thermostat lights kept coming on. One week ago, the car wouldn't start. Replaced the battery, and a few days after that it wouldn't start again. Currently, the dealer insisted it needed a new alternator, and f warranty expired. In order to get to the original problem, it would cost $1100. 00.