Front Seat Power Adjust problems of the 2003 Volkswagen Passat

Consumer owned Volkswagen Passat 2003. The driver's seat would automatically go forward while consumer was driving. Consumer was unable to reach seat controls, but later she found that they would not work anyway. The seat motors were replaced twice. The last time was less than six months ago. On July 29, 2005 consumer's vehicle was involved in an accident. The seat pushed consumer into the steering wheel and she was not able to move. Then vehicle struck something on the side of vehicle and came to a stop. Consumer was able to manually move seat backwards. Consumer stated that manufacturer knew about problem. Consumer sustained neck injuries, and she was unable to walk with cane because of neck injury. Suffered pain in head and shoulders.

This is portions of a letter sent to the customer complaint section of the. . Read more...

I recently leased a vw Passatt station wagon and things have gone wrong with it even before the car had 300 miles on it. The car has less than 5000 miles on it and it has spent some 10 days at the repair shop. Defects have included a transmission that would disengage, heated seats that would not turn off, a/c and side mirrors that would not work, a module had to be replaced, the car had to be aligned, the front spoiler fell off, a speaker had to be replaced, part of the trim on the back was falling off, the memory settings on the driver's seat were not working, and the sun roof was rattling. The sales department has responded to all my calls by saying that I need to talk to the service department or to vw corporate directly. I have done both, when I called vw corporate they responded that as long as the car was driveable they would cover it under warranty and would not replace the car. They offered me a lube job as a settlement!.