Three problems related to steering column have been reported for the 2009 Volkswagen Passat. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2009 Volkswagen Passat based on all problems reported for the 2009 Passat.
When parked or while driving the steering column locks up causing the car to lose the ability to steer or will automatically shut the car off while in traffic!! there have been several on line complaints about this same issue and Volkswagen refuses to acknowledge this faulty part which not only endangers the driver and passengers but everyone out on the road in the car's path. I have uploaded the other complaints about this very dangerous issue.
The steering wheel lock was defective on my 2009 Volkswagen Passat. The vehicle had less than 35000 miles on it. This is a safety issue. The steering wheel locked up on several different occasions while I was trying to take the vehicle out of the garage. The steering wheel lock also caused the vehicle to stall. In addition, it could cause the vehicle to shake while it is being driven. Volkswagen USA admitted that this part is an issue. They issued several technical service bulletins about the steering wheel column lock. Several other makes and models of Volkswagens were recalled as a result of this issue. I am seeking judgement from Volkswagen in the amount of $588. 91, which is the cost of repair. Volkswagen refuses to pay for the safety issue because the car only had a 3 yr warranty. I will never purchase another Volkswagen ever. They are not willing to work with the consumer. The vehicle has been repaired by a Volkswagen dealer on 12/28/2018.
My car has less than 35000 miles. The steering wheel column lock is defective has been appearing on my instrument panel. This defective part will not allow the car to start at time. Further investigation revealed that it could cause the car to stall while it is being driven. A search of the internet revealed that this is a frequent problem with this make and model of the car. It is a safety issue which is not caused by normal wear and tear. Volkswagen refuses to repair the vehicle at no charge for a known safety issue. I want Volkswagen held responsible. If the vehicle stalls while in motion, I will file a lawsuit. I want to give your company the opportunity to resolve it first.