general problems of the 2010 Volkswagen Passat

The contact owns a 2010 Volkswagen Passat. The contact stated while driving a various speeds, there was a strong fuel odor inside and outside of the vehicle. The contact stated that the failure persisted while the vehicle was parked and turned off. The check engine warning light was illuminated. The contact stated that the strong fuel odor had caused her to have headaches while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel pump module had failed, causing the fuel pump to leak. Additionally, the contact stated that the vehicle had failed to start and had been undrivable. The dealer was notified of the failure and advised the contact to take the vehicle to their location for repairs. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the recall of NHTSA campaign number: 17v509000 (fuel system, gasoline) had already been completed on the vehicle. The failure mileage was approximately 148,000.

The contact owns a 2010 Volkswagen Passat. The contact stated that while her son was driving at an undisclosed speed, the vehicle inadvertently lost all motive power. The driver was able to coast to the shoulder of the roadway, where the vehicle was able to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the thermostat. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 17v509000 (fuel system, gasoline), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 61,000.