Horn Assembly problems of the 2012 Volkswagen Passat

Clock spring fail airbag light is on horn is not working dangerous to drive car likethis.

Failed steering wheel clock spring as described in 2015 recall 69l2. Airbag light is illuminated and all steering wheel buttons, including horn, do not function. All symptoms began while making a turn while driving vehicle. Dealer reports that this vehicle is not eligible for recall repair.

Feb 2018 vw replaced the airbags and clock spring. Approximately one year later, the airbag lights came on together with the abs and tire pressure lights. I have no power to the steering wheel, no horn etc. My steering is getting tighter and tighter to turn. I'm sure this poses some sort of a safety risk especially when this is the only vehicle I have. I wish vw would correctly identify the problem and issue a nationwide remedy to cure this defect. The sooner the better since vw has known about this since 2011. All of this happened overnight while my car was parked. I got into it to go to work and this is what happened. Please help your consumers to cure this defect and not put a band-aid on it.

I received a safety recal 69l2 stating that the steering wheel clock spring in my 2012 Volkswagen Passat could fail. The clock spring did fail and was repaired in 2015 under the safety recall. On oct 5th 2018 the steering wheel clock spring failed again and Volkswagen refused to repair it under the 2015 recall. With a broken clock spring the driver air bag is disabled. The horn is disabled and all controls on the steering wheel are disabled. The steering wheel clock spring broke as I was making a normal right hand turn into my driveway.

Airbag clock spring failure after previous recall work was performed. Encountered steering wheel resistance to cornering and heard crunching noise as airbag light came on. All steering wheel controls including horn were lost. Volkswagen dealer service stated over phone that this was unrelated to previous recall and would not be covered.

Clock spring failure resulting in airbag, steering wheel control, and horn malfunction. This seems to be a big issue with other vw owners by doing a simple google search.

Clock spring failure after recall service was performed. 2-8-2018 - upon starting to drive when I turned the steering wheel I heard a scraping sound in the steering column and then the air bag light came on indicating air bag not working, all control switches on the steering wheel and horn was not working. I had the recall for the protective cover over the steering wheel clock spring installed at the vw dealer in March 2016. Vw dealer and the corporate customer service tell me the replacement of the clock spring is not a warranty issue since the recall was performed over 12 months ago. It's obvious to me that the cover recall fix was not the correct fix and possibly caused the problem I now have with the car. Since vw knew there was a re-design of the clock spring to correct a design flaw the cover recall should have been to automatically replace the clock spring with the improved design. I'm being told I'll have to pay $500 to make the repair which I find very unfair in light of the re-design for the part or the possibility the recall repair was not correct and may be the cause of the probelm now.

In 2016 my clock spring broke and was replaced as part of the 2015 clock spring recall. In January 2018 my clock spring went out again. I currently have an airbag light on, the horn is not working, and all controls on the steering wheel do not work. The clock spring that was replaced as part of the recall has failed and vw refuses to pay for a replacement. Thank you.

In March of 2016 our clock spring was replaced due to a NHTSA mandated recall. In October of 2017 our airbag was replaced in the takata recall. In January of 2018 the horn started malfunctioning while turning the steering wheel and at times while going straight. This occurred while we were traveling out of town. Fuse was pulled and then replaced by dealer when brought in for service. Couldn't duplicate issue. Same issue occurred end of April. Brought in for service and they informed us the clock spring was broken. It was not under warranty and would be $741 to fix. We declined. We feel this should be covered since a recalled replacement part has failed again in less than two years.

My airbag light came on and the horn stopped working as well as the buttons on the steering wheel. Took my car to the dealership for 2 recalls and they said the problem is with my clock spring. One of the recalls they are doing replaces the clock spring cover. They quoted me a new clock spring for ~$500. They are replaced the clock spring cover for a clock spring that is defective.

Clock spring on my vehicle broke for a second time disabling my horn and steering wheel controls. My airbag light is also on. Not only is this a costly fix, but my safety is in jeopardy again due to a part that is widely known to be defective for years. For some reason my car is not included in this voluntary recall and it is very upsetting. Please include this VIN in your recall or even the defective replacements. I don't want to die over a car part.

Takata recall. 2017 had airbag recall completed, no issues prior to recall. After recall, horn sounds while driving and while vehicle is running, and can't be shut off. Dealership refuses to fix, identifies as new problem. Changed clock spring to fix horn issue for $500, horn now intermittently sounds while driving, steering wheel controls, and cruise controls no longer work.

Air bag light indicator light on on dash. No horn, clock or steering wheel controls working; maybe air bag not working. Steering column control module needed to be replaced, along with clock spring. Winter/spring 2017.

I had taken my car to get the spring wire replaced back when the recall came out. I wasnt having any trouble with it then. They fixed it with what I assume was a faulty spring wire. So now all my components on my steering wheel do not work, my horn does not work and my airbag light is on with it reading airbag error. I have looked it up and it says faulty spring wire, which is weird because I thought they replaced it with a good part and now because ive already gotten the recal done they wont do it again under recall.

Heard a small snap in steering wheel while turning. The air bag light came on and the horn and steering wheel buttons quit working. This is definitely the clockspring under the steering wheel. There is complaints on the internet about this same issue including ntsb looking into the issue as a recall. If accident occurred right now the air bag would not work. Huge safety issue.

Turning the cornor while driving the airbag light came on and the horn and buttons on steering wheel stop working. Was taking to the dealership said it was a clock spring. Problem was not fixed did not know it was so many complaints about this problem. Hope it will get resovled soon. I was told if I would get in a accident the air bag would not come out.

All steering wheel functions have stopped working including the horn. The airbag icon shows an "error" message. The steering wheel makes a cracking sound when it turns. Identical problem as in the NHTSA investigation #pe15010. I am concerned that the airbag will not deploy in the event of an accident. Problem appears to steering wheel clock spring/steering column control module (sccm). Dealer wants over $ 500 to replace it. The car has less than 58,000 miles and was purchased brand new in 2012.

I heard a weird noice in my steering column while backing out, like a scraping noise. I turned the wheel then the air bag light came on. All electrical on my steering wheel would not work after this, even the horn. After doing some research, I understand that there is a wiring harness that could have broke possibly deploying the air bag, it could also be a bad clockspring which vw dealers want hunderds of dollars to replace. After doing research online, this is not an isolated incident with vw vehicles. The horn not working and the air bag possibly deploying is very dangerous. I am a single mother trying to pay my car payment let alone go pay vw to replace a major safety defect in thier vehicles. The government should ask them to do it if vw feels they have no responsability to do it on thier own. I don't have the money to replace this. I also noticed that other vehicle manufactures have ordered a recall for these same issues on their vehicles.

Vehicle air bag light illuminated as well as informed us on the information cluster horn no longer works and none of the steering wheel push button controls work dealer said it was a broken clock spring and that we needed to bring it in immediately because the air bags would not deploy correctly potentially the online forums that I've looked for information stated that multiple vehicles with this amount of miles have the same exact problem I was just curious why there wasn't a recall coming if the airbag potentially doesn't work.

Heard a clicking noise coming from the steering column while turning in a parking lot. When I started the car again the airbag light came on and none of the controls on the the steering wheel including the horn would work. After investigating online I found several complaints about this issue and discovered that many other owners are experiencing a failure the clock spring in the steering column at about 50,000-60,000 miles 9 I had about 58000 at the time). After discovering that an investigation was started here just days before mine failed I contacted the dealer. I was told that they were not aware of the investigation or the issue. . . . However they were able to quickly tell me it would cost about $700 to fix, and if vw issues a recall later I could try to get it refunded from corporate at that time.

Clicking noise started inside steering wheel. Turning all the way to the right popping noise with airbag error message. Now no hands free controls, horn.

Tl- the contact owns a 2012 Volkswagen Passat. The contact stated that the horn failed to work and that the clock spring failed with no warning. The vehicle was taken to an authorized dealer who diagnosed that the clock spring needed to be replaced. The contact was not included in NHTSA action number: pe15010 (air bags , electrical system). The manufacturer was notified of the failure. The approximate failure mileage was not available. Dyd.

No accident. A premature failure of part 39462 - electric defective steering column control module which controls airbags, horn and other items in the steering column.

Tl-the contact 2012 owns a Volkswagen Passat. The contact stated that while driving at varies speed, all of the warning indicators were illuminated on the instrumental panel and the horn was inoperable. The problem occurred numerous of times. The vehicle was taken to the dealer and the recommendation the replacement of the clock spring. The vehicle was not repaired. The manufacturer was notified about the failure. The approximate failure mileage was unknown. Lb.