Four problems related to air conditioner have been reported for the 2013 Volkswagen Passat. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Volkswagen Passat based on all problems reported for the 2013 Passat.
I have 51,000 miles on my car and the air conditioner unit went out. The car is too young to have the a/c replaced at this juncture. . . Faulty parts. The a/c unit is listed in a class action lawsuit, along the windshield wiper system and the bearings. The a/c problem was mentioned to the vw mcdaniels service advisor twice when I was in on a service call, but said was not recorded on my portal of the vehicle. The driver seat has split and on the side it is warned. This is not good.
The a/c of this vehicle would not turn on until the engine heated up to 190 degrees. I only had 40k miles when the a/c system would not work to standard. An air conditioning system recover, evacuate and recharge needed to be completed, the expansion valve and drier needed to be replaced. .
I was driving home with my three kids from utah to oregon on I-84. While passing through boise, id there was suddenly a loud explosion sounding like a bomb or gunshot. I looked back to make sure my kids were okay and they had a look of terror on their faces and asked what that noise was. I wasn't sure what had happened and then small glass shards started raining down on me through the vents in the shade shield of the sunroof. I thought that something must have landed on the car even though I hadn't passed through any overpasses and quickly pulled over to inspect the sunroof as I knew it had broken but couldn't quite see what had happened since I had the shade shield closed. When I got out to examine the sunroof, it had spontaneously exploded outwards, not imploded inwards. The glass was shattered but was still mostly intact, most likely from the tinting, but it was clearly pushed outwards and not inwards. I had all the windows and sunroof closed at that time. It was about 95 degrees outside and I had the air conditioning on in the car. We were listening to a audio book and not to any bass thumping music. When I called the dealership, the man said he had never heard of that happening before and that it was impossible for a car to do so. Well, it is possible and it did happen and I'm glad that I had enough presence of mind to remain calm and not swerve into other traffic on the busy interstate when it did happen.
While driving 65 mph on interstate in nice weather and low traffic the sunroof of my 2013 Volkswagen Passat exploded outwards creating a large hole 18" - 20". It was a loud gunshot type noise and some glass ended up on our faces and arms creating minor cuts. Most of the glass was blown outside the car and damaged the roof and trunk. When the explosion occurred the windows were closed and the sunroof was also closed and the air conditioner was on. We were not under any overpasses or near buildings or road debris. Dealership will not repair under warranty saying it is an outside force. Vw customer care was difficult to reach and also denied the claim and I will have to file an insurance claim due to extent of damage.