Headlights problems of the 2013 Volkswagen Passat

The contact owns a 2013 Volkswagen Passat. The contact stated that the low-beam headlights failed to illuminate as needed. The contact replaced an unknown part of the headlights; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 65,000.

I was driving home from store on a highway around 7:30 pm cst on March 21, 2021 when suddenly my lights on my car stop working on the passenger side. The a warning message stating to check right low beam headlight. I did my research on the error and bought a replacement light bulb from o'reilly auto parts to solve this issue. After replacing the bulb, the passenger side lights still didn't work. I called the vw dealership the next day to get schedule an appointment to fix the problem. In the meantime, I did further research on the problem. I discovered that vw had a voluntary recall on the 2012 -2013 model year vw Passat headlight (low beam) dated March 17, 2014. The vehicles included in this recall were those manufactured from January 2011 - November 2012. This seemed to be the problem with my vehicle which was manufactured in April 2013 (not in the recall date of manufacture). I further discovered that complaints of this low beam issue started in may 2013 after internal quality analysis received a report of a quality deviation having been found affecting approximately 150,201 vehicles. There is some grey area for vehicles manufactured between December 2012 - April 2013. Remember the basis of determination starting in may 2013. On March 25, 2021, I went to the dealership to get this issue resolve. I explained to the service representative about the recall about the low beam headlight. He checked his computer with my VIN and stated this was not covered on the recall. They serviced the lights. After getting my keys back after service, I checked my lights. The passenger lights weren't working. The tech came out a wiggle the light which then came back on. When I got home, the entire passenger and driver low beam not working. I went back the next day when the repaired the light with fix for the recall by replacing socket in headlight. This is a major safety hazard.

(~) low beam headlight will not stay on. The contacts between the bulb holder and the headlight assembly do not say connected, therefore, the light does not work.

Yesterday morning my car notified me to check my left low beam. After looking at it I noticed that I was out. I went over to a parts store and bought the bulb. I replaced it, and worked after wiggling it around. This morning I turn on my car to the same notification on my car. I walk out and notice that the bulb is out again. I open the hood of my car and notice a little smoke coming from the low beam area. When I had pulled out the low beam base with the bulb still attached some smoke was coming out of the contacts. After some research I have seen many people have had this exact issue and turns out that the module melts the contacts of the socket, resulting in losing connection. I'm lucky that I managed to pull the base out in time. If I had not opened my hood a fire could potentially have started. This is a serious issue as this impedes the driver's visibility to drive which can result in an accident whether it's with themselves or another driver on the road. . Or far worse a cyclist at night. Not to mention you can receive a ticket for having a headlight out.

Passenger headlight socket and ring have deformity causing intermittent connection loss. Vw dealer tech advised will have to replace socket and headlight connection ring with upgraded part for repair at cost of $260. 00. I thought these deformed parts were cause for recall on 2013 Passats but dealer said some 2013 vw Passats were recalled but part was upgraded for some 2013 Passats so some 2013 Passats are not included in recall. Yet the vw dealer tech noted the deformed socket and ring need to be replaced with upgraded part so my 2013 Passat has a deformed socket and ring that need to be replaced with upgraded part. My vw Passat should be included in a recall.

Tl-the contact owns a 2013 Volkswagen Passat. The contact stated that while driving, she was pullover by a trooper and was informed that the driver side headlight was not illuminated. The vehicle was taken to an independent mechanic and was diagnosed that the headlights bolt melting the sockets and needed to be replaced. The contact received a recall notification and called west broad Volkswagen dealer, (9001 w broad st, richmond, va 23294, (804) 270-9000) and was informed the VIN was not part of NHTSA campaign number: 19v389000 (exterior lighting). And referred the contact to NHTSA. The vehicle was not taken to a dealer and was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000. Aw.

Tl- the contact owns a 2013 Volkswagen Passat. The contact stated that the healights low beam failed. The vehicle was taken to gosset Volkswagen dealer 1875 covington pike memphis, TN 38128 phone (901)388-8989 for inspection, and the dealer advised that the headlights had a socket failure and the headlights case needed to replace. The manufacturer advised the contact that the vehicle was not included in NHTSA campaign number: 14v125000 (exterior lighting). The vehicle was not repaired. The approximate failure mileage was 130,000. Li.

Recall #94g8 on 8/26/2014 I had my vehicle in for servicing at the dealership from which I had purchased it. They informed me that in addition to the routine servicing they would be addressing a recall issue regarding the "low beam headlights". The invoice I received shows the work performed. Flash forward 4 years almost to the date, I wake in the morning to leave for work to see that neither of my low beam headlights are working. I called the dealership to get the issue resolved ASAP. While at the dealership later that day they looked the car over and come back with an estimate of $950 to fully replace both headlight assemblies based off the fact that there is power to the light sockets, but not to the bulbs. This seems to be an issue that would be very closely related to the issue the recall was issued for. Yet because they have performed the initial solution meet the recall resolution specifications, Volkswagen is not required to do anything further. How is this possible? if a specified resolution to a safety recall issue fails, the manufacturer should be made to look further into a better resolution, at no charge to the consumer. It most certainly is nothing that I did that caused the issue. The problem wouldn't exist at all if the design by the manufacturer wasn't flawed.

I have an issue with the right low beam headlight. Put a new bulb in and it still don't work. Im here at the vw repair and showed them that their was a recall on the this issue. They said that my car wasn't one of the ones that was recalled. It's not fair that I should pay for this part to be fixed. When it was recalled.

The headlight (low beam) on the passenger side is not stable - when I am driving, it will go off (and then sometimes on again) when I hit a bump in the road or just from vehicle vibration. I found out that there is a recall for both 2012 and 2013 Passats but my specific VIN number is not listed on the recall notice. I called Volkswagen customer care ( case number 181250046) and was told they can not add it to the recall list even though it is the same problem. My vw dealer has seen my car and confirmed it is an electrical connection issue and the same issue as the recall. Can you help me get my VIN added to the recall list?.

My driver side headlight would randomly stop working. Sometimes when I was driving and other times when it was parked over night. For awhile I could move the light under the hood and it would work again but then I would hit a bump and it would stop. Eventually the light connection wouldn't work at all anymore and the vw dealership told me I needed to replace the entire light so I did. Now the passenger side light is doing the exact same thing. I noticed that there was a recall back in 2014 with the numbers 14v125000 and 94g8/7v explaining exactly what is happening to my car but it appears that my VIN number does not have this recall under it. I have the bill for my headlight replacement and a diagnosis of the car if needed.

My car is not currently included in recall 94g8/7v but is experiencing the exact issues outlined in the recall. My left, front, low beam headlight has gone out. The bulb is not burned out (tested on right side) and the high beam headlight still works. The car was stationary and idling when the light went out initially. I took the vehicle to the local vw dealership and was told it would cost me over $400 to fix the issue. I was told nothing about the active recall. Within a short time the light began working again but only for a few weeks. It has gone out again and has been out for several months. I understand my VIN is not included, but as stated, my issue is identical to the recall and it should be included. I am asking what I can do to have my VIN added to the recall. Thank you!.

2013 vw Passat tdi sel the check left low beam light radomly would come on then go off. Then it stayed on, left low beam was no longer working. Light was replaced but did not work. Bulb did work in right side. When inspected module that bulb was inserted into, noticed a melted area. Checked internet and discovered a recall for left low beam headlight for 2012-2013 Passats due to this same issue. Called local dealership, explained issue, said they would check and never got back to me. Called vw explained the issue, was told that they have to legal obligation to fix it as my car is not involved in recall despite the same issue. Told me that nhsta would not let them fix it. The recall fix involves replacing a small section of wiring and the module that bulb is inserted into.

2013 Passat recall on the low beam headlight headlight was working when purchases 3 days ago headlight has now stopped working do it yourself as per owner's did not work went to local Volkswagen dealership presented informatio from website concerning low beam headlight recall no assistance provided contacted Volkswagen customer care center there are other vehicles that are being affected by the low beam headlight recall.

Dashboard displayed error to check right low beam. Purchased replacement bulb. Installed bulb and problem persisted. Did online searches and found a recall for a "150,201 2012-'13 Volkswagen Passat sedans because a low-beam headlight bulb could lose electrical contact, leading to reduced visibility". I swapped the working socket/bulb combo from the left and it worked in the right hand housing. I found the part number for the replacement socket, and bought it at local dealer. The part appears to have been redesigned. Installed with the original bulb and it worked fine. The old socket has one terminal that has melted plastic around it. I called vw customer service and they claimed my car was not covered under a recall for this condition and they refused reimbursement for the part.

Passenger side headlight turned off, after replacing bulb, it still comes off and on. After taking it to the vw dealership they said I'll need a new headlight and control unit module. This exact part was recalled for the same issue for my make and model but they are stating my VIN # is not eligible. They need to expand their research as I've noted over 97 other owners having the same issue but are not under this recall.

The contact owns a 2013 Volkswagen Passat. While driving various speeds at night, the front driver side low beam headlight flickered off and on. The contact stated that the low beam headlight also failed to illuminate. The vehicle was taken to the local dealer (merced Volkswagen, located at 1530 w main st, merced, CA 95340) where it was diagnosed that the entire headlight housing failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14v125000 (exterior lighting). The manufacturer stated that the VIN was not included in the recall and did not offer further assistance. The approximate failure mileage was 70,980.

The contact owns a 2013 Volkswagen Passat. The contact stated that the low beam headlights failed to illuminate. The vehicle was taken to the dealer, but was not diagnosed or repaired. The technician stated that it was the exact failure they had been repairing for the recall. The VIN was not included in NHTSA campaign number: 14v125000 (exterior lighting). The manufacturer was made aware of the failure. The approximate failure mileage was 72,000. The VIN was not available.

The contact owns a 2013 Volkswagen Passat. While the vehicle was stationary, the passenger side low beam headlight malfunctioned. The contact stated that the headlight would not illuminate when prompted. It was diagnosed that the harness connector needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 102,000.

My vehicle is experiencing the same issue as detailed in NHTSA campaign number: 14v125000. The issue appeared the day after recieving service at the dealership (hood was opened and closed). The dealer states the recall does not apply to my vehicle, but the headlights installed in my vehicle are of the type indicated in the TSB as being defective. As of now, I have been unable to locate a replacement part and have only one functioning headlight. (I'm assuming because no one will sell it since it's known to be defective). Please see the attached photo of the headlight installed in my vehicle (generation "20s"). Also attached is the TSB that shows any unit less than generation "24s" needs replaced (see page 13 as numbered in the footer).

Headlamp assembly connectors on driver side are causing the low beam headlight to disconnect and not turn on bulb. Have replaced numerous headlamps, none were burnt out. After having the vehicle looked at several times, it was determined the headlight assembly may become loose and lose electrical contact. Called vw and they refused to fix because my VIN was not listed on the recall # 94g8/7v, NHTSA campaign number 14v125000. Vw stated my car was tested (although they couldn't say when, I have never had it inspected) and the issue was not present in my vehicle, although it is now. The problem expressed on the recall is exactly what is happening with the car causing a safety concern because the headlight does not come on. Request the investigation is broadened to include more vehicles that may be presenting the problem after initial inspection. The problem occurs intermittently whether it is in motion or parked in a garage overnight.

Twice I have had to replace the headlights.

I have had on and off trouble with my left low beam headlight for the last year. I looked to see if my vehicle was covered under the recall 94g8/7v and I was told it is not covered. I had the bulbs replaced and still have the problem. The low beam consistently goes on and off especially in the colder months. I took it to the vw place to have them check it and they told me I just need a new light. I had just had them both replaced so I don't think this is the problem. I believe the recall should be opened up to more 2013 vehicles.

The contact owns a 2013 Volkswagen Passat. While driving approximately 65 mph, the headlights shut off and failed to illuminate. The contact replaced both headlight bulbs independently; however, the remedy failed to repair the failure. The contact stated that the vehicle was experiencing the failure listed in NHTSA campaign number: 14v125000 (exterior lighting); however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 38,000.

Exterior lightening: no low beam to front passenger side headlight. Bulb is loose and has lost electrical contact. I had this issue checked at an vw dealership in milwaukee,WI months ago and was informed that this was the problem. (this issue is under recall). Unfortunately, I was told that it does not apply for my series vehicle. What is the process to get my vehicle covered for replacement?.

Nhtsa 14v125000 / vw recall 94g8/7v - headlamp holder failure(s) I have had the car experience the "apparent" headlamp failure & replaced the headlamps (low beam - driver and passenger side) only to have the lamps fail again. The headlamps do not use a traditional socket & wire combination, but rather the bulb is inserted in a bulb holder & then screwed into a socket with a rubber cover placed behind to prevent water damage. The second time this occurred at night. As I pulled the rubber cover off, the light came back on (like a shorted wire). I replaced the bulb & twisted into place & the car worked normally for a month. Since then, multiple lamp resets have been required (both drivers & passenger side). The "fixes" have gone from weeks to only days in duration & require me to stop & reset the lamps at all hours of the day & night to avoid vision & potential legal problems for "faulty equipment. " in the last day, despite placing new dielectric grease on the driver's side socket, every time I get in the car I'm required to reset the bulb & socket. This is both annoying & dangerous (the side of the highway at 4am). Luckily, I've gotten so good at this I can do it in the dark. I called vw customer care & was informed that my VIN wasn't in the recall range, but that they would look at it & determine if they could assist. . Read more...

Tl- the contact owns a 2013 Volkswagen Passat. The contact stated that the right headlight would cease intermittently while in operation. The light would only illuminate when maneuvered in a certain position; however, the failure would eventually reoccur. The contact took the vehicle to Volkswagen of south charlotte 9900 south blvd, charlotte, nc 28273 (704) 612-0407 where he was informed that the failure can occur if the hood was shut forcefully. Upon investigation, the contact discovered NHTSA campaign number: 19v389000 ( exterior lighting) with his failure; however, his vehicle was not included. The manufacturer had been notified but offered no assistance. The vehicle was not repaired. The failure mileage was 20,000. Jo.

We are driving a loaner 2013 vw Passat that we are in the process of purchasing. We drove it for the first time at night and encountered a serious problem with the headlights. We exited the highway and while going around the bend of the off ramp I was unable to see the side of the road at all. At first I thought my vision blurred but as we examined it further we learned that there is a very serious dark area on both front corners of the car. When re -entered the highway we also found ourselves distracted by the dark spots even while going in a strait line. We proceeded to dim all instrumentation to see if that was adding distraction but the problem was still prevalent. As we drove home we reviewed the headlight dispersion of other cars and all of them projected adequate light in the front corners of the car. If there were a bicyclist or person walking on the side of the road there is a high probability we would have hit them or go off into a ditch from the inability to see the side of the road.