general problems of the 2014 Volkswagen Passat

The contact owns a 2014 Volkswagen Passat. The contact stated that, upon starting the vehicle at night, he became aware that the drive-side exterior headlamp was not functioning properly, potentially compromising nighttime visibility. No headlamp lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 19v389000 (exterior lighting), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 65,000.

A prior recall that was supposedly fixed, broke again. Submitted several complaints with NHTSA and Volkswagen. Volkswagen said I had to pay a fee to verify what was wrong with my vehicle because the recall had already been fixed before. Months of waiting and waiting for an appointment and then vw would still not refix the recall. So years and years went by before the recall was recalled and vw sent out notice. Only to schedule you vehicle for service months out and then call and cancel because there is a shortage of parts and no known time in getting them. Anyways the recalled recall is an air bag spring that caused all of my vehicles "functions" to stop working. No horn, no steering wheel button functions, no computer functions. And during this time of not having my vehicles safety features. . . I was involved in a collision where my horn would have probably been a lifesaver and a vehicle saver had I had it.

Headlight adjustment recall.

Takata recall - I experienced reduced visibility at night.

I was turning right at a speed of 30 when I heard a loud pop sound and the air bag light went on and all components on steering wheel stopped working. The horn does not work either. I brought car to vw dealer the same day and they ran a diagnostic test and said I need a new clockspring. I have heard many Passats have this issue but my cars VIN was not on the recall list. It's a safety hazard. Now I have a car with a broken clockspring. Amongst many other vw owners. Please help us.