Car Accelerates On Its Own problems of the 2015 Volkswagen Passat

The contact owns a 2015 Volkswagen Passat. While the vehicle was stationary with the brake pedal depressed, the vehicle accelerated rapidly without warning. As a result, the contact's vehicle rear-ended another vehicle. The contact stated that the failure recurred a second time, but there was no crash. The air bags did not deploy in the first crash. A police report was not filed and there were no injuries. The vehicle was driven away from the scene. The dealer was made aware of the failure, but could not diagnose the cause of the failure. The dealer test drove the vehicle in stop and go traffic and determined that the vehicle was in good working condition and was performing as designed. The manufacturer was made aware of the failure and stated that nothing was wrong with the vehicle. The vehicle was tested a second time after the failure recurred, but the dealer could not duplicate the failure. The failure mileage was 6,175.

On 1/19/16 I experienced a serious issue while driving my 2015 vw Passat. As I was pulling into a parking space after my 12-mile commute to work I applied the brakes. No stopping occurred, in fact I experienced a sudden unintended acceleration. While my foot remained on and continued to press the brake pedal, the engine revved and the car lurched forward. I attempted to put the car in neutral and tried to apply the emergency brake but was unsuccessful in stopping the vehicle. My care came to rest only after hitting the curb and a masonry wall/hand rail. Once the vehicle came to a stop, I put the car in reverse to assess the damage. I assessed the damage to the front end and tried tor reposition the car in the parking space only to have the same event occur again. The following day I called the dealership to report the incident and was instructed to have the vehicle towed in for inspection. A loaner was provided. Twenty-one days later, on 2/8/16 I received a call stating that no manufacturing faults were found and that vw will not agree to repair the damage or discuss any concerns related to lack of confidence in the vehicle. Furthermore, when asked about arbitration, I was informed that my only recourse was calling vw corporate. When my husband called as instructed, we were informed that vw's position was decided based on their lack of manufacturer defects found. Vehicle remains at dealership. No inspection reports were offered, no damage reports or estimates provided.