Other Fuel System Pump problems of the 2015 Volkswagen Passat

Tl the contact owns a 2015 Volkswagen Passat. The contact stated while driving 45 mph, the vehicle stalled with the check engine warning light and several other unknown warning lights illuminated. The vehicle was taken to valley auto world Volkswagen located at (3810 sycamore dairy rd, fayetteville, nc 28303) where the vehicle was diagnosed with a fuel pump failure. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 91,344.

Took car in for recall on air bags drove home 3 minutes from dealer. Next morning car dies out in the middle of busy intersection and will not restart nearly causing an accident 3 blocks from home. Dealer says they did nothing to engine. And would charge me 175. 00 to diagnose . Vw had this problem with earlier year Passat vehicles when power was interrupted and would cause fuel pump failure.

I purchased a Volkswagen Passat diesel and decided to keep it even after the whole diesel scandal. Two months after the second part of the "fix" my check engine light comes on so I decided to take it to the dealership because my warranty was extended through the whole diesel lawsuit. I was told that my high pressure fuel pump failed because of bad diesel. I asked the service center how they determined my bad diesel was tested and they demonstrated a vw approved special tool with a box that had a smiley face and frown face emoji. The repair facility advised me that they could't perform the repairs under warranty because of the poor quality of the diesel. I called Volkswagen of America and got the run around. I had to use my vehicle's car insurance to cover the $7400 repair bill. As a ten year veteran Volkswagen/Audi technician I/we are well aware of the design flaw of this high pressure fuel pump. The pump fails and sends metal fragments throughout the entire fuel system all the way back to the fuel tank. I would be ok replacing a $800 high pressure fuel pump but this design allows the metal from the high pressure fuel pump which is driven by the timing belt to recirculate back into the tank and further contaminate the entire system and not to mention the four fuel injectors at $500 a piece (times four). I called the Volkswagen diesel settlement line and explained my frustration and even made the person who answered the phone laugh with the whole smiley face and frown face tester. I am a factory trained technician and even I don't understand the logic behind this, give me percentages and tolerances which I can understand. Unfortunately this will be my last Volkswagen I will ever purchase I know this doesn't matter much to vw but I will be definitely spreading the word.