general problems of the 2015 Volkswagen Passat

2015 Passat tdi sudden complete power loss while driving, including highway incidents. Vehicle stalls with no warning, creating immediate safety hazard. Symptoms match documented crankshaft position sensor failures in identical vehicles that vw has repaired under warranty for other owners. Vw customer care closed case requiring 'duplication' of safety defect before repair. Request immediate safety investigation. I am reporting today's incident however this issue has been occuring since may 1st and occurred on numerous occasions with today being the most unsafe.

This is the second car like this that I have had. Both had the same issues. When at highway speeds of 65 or greater the steering wheel will shake left and right. It is almost like there is a wheel that is not balanced. That is not the case, I have had the car in the shop 3 times now for this same issue. The last car I had(2015 vw Passat tdi) my son totaled it out in January. It also had the same issues but the dealer ship in fort wayne indiana got it fixed and never really told me what was wrong with it other than they had to call the manufacturer to resolve the issue. The new car has been to the shop and I recorded what it was doing while driving for the technician to see and he put it back up on his lift the day after I got it back from them. He was able to replicate what it was doing for me on the road in the air and on his lift without the car moving. The steering wheel will shake from left to right and as speed picks up it becomes faster and more violent. I was told that I needed a new "rack and pinion". The dealership explained to me that the main steering gear is bad and since it is electronic the computer doesn't know where zero should be, thus causing the jerking of wheel from left to right as the computer is guessing and then over correcting. This information would have been more helpful upfront before I paid to have the car worked on chasing other issues that did not resolve the problem. So as of right now I am $1,700. 00 in on this issue and being told that it's another $3,500. 00 to fix said issue with no guarantee that it will actually be fixed. I asked what would happen if the gear actually broke and I was told to always wear my seatbelt and to keep both hands on the steering wheel. The faster you go the harder it shakes, when your at highway speeds and go to pass someone the car really shakes.

I was driving the car as usual. I needed to make a u turn at a light where it was safe and legal to do so. I heard a clicking sound and I don’t know what happened. I can’t use anything on the steering wheel.

I take my car to the dealership for maintenance when it is scheduled. The ignition would not allow me to put the key inside. I did a little internet research and it seems to be a common problem with this car. I could not put the key in the ignition. I then used some wd40 and got it to go in eventually but thought I should report it as this could pose a safety hazard.

Failed part: clock spring. Yes, the work was appropriately installed. This is my fourth replacement within less than 100k miles. No additional inspections as of yet. No warning lights, just a faint click coming from the steering wheels while making turns two days prior to hearing a snapping noise. My air bag light illuminated and my dash notified me of an air bag error. Lost all connection to steering wheel controls and horn. This is the same thing that has happened every time prior. The car is inoperable, once again, due to clock spring failure. I cannot drive my vehicle as I am concerned about not having safety features of an air bag and a horn. This has been an ongoing issue with vw. I have been the only owner of this vehicle for almost nine years.

The clock spring issue that was recalled on 2012-2014 Passat's occurred on my vehicle which was manufactured July 2014 as a 2015. The car only has 60k miles on it. Clicking while turning the wheel, no steering wheel controls work and air bag light is on meaning it will not deploy and my vehicle will not pass inspection. I have spent days calling the dealer and left messages but they are not returning my calls. From the my research it appears that my vehicle is not covered by the current recall so in addition the safety concern I will pay a large sum to fix this issue and have no idea how long it will last. I've read where some of the clock springs fail at 30k.

The clock spring has broken again. The clock spring had been replaced on this vehicle in spring 2020, it is currently summer 2022. The vehicle currently has approximately 162,000 miles. I am concerned because the vw dealers state that there is a nationwide back order on this part, with people waiting since early 2022 for the part at this time.

The clock spring in my vw Passat has failed twice, leaving my horn and drivers side airbag inoperable. By not having an airbag and horn creates a safety hazard to myself as the driver if I were to be involved in a head on collision and the other drivers as I cannot notify them via a honk of the horn. This vw part has a past of failing and recalls. There is just not a specific recall on my VIN. The part is on “back order” making a resolution almost impossible.

While at the dealership for other emission related warranty items, the vehicle clock spring broke which disabled the driver side air bag, the horn and other steering wheel related controls. This occurred in late December 2021. The replacement part was on back order with no definitive delivery date provided. As of today, 4/5/22, the item is still on backorder with no estimate date for parts.

My airbag clockspring has went out and now my horn and cruise control does not work . Nothing on my steering wheel work.

Steering wheel controls, such as volume control, song control stopped working. As well as airbag light came on. Then a week later heard clicking while turning steering wheel and noticed horn doesn’t work as well.

I took my vw in at 90000 and it was in need of a steering clock spring, here I am 30k mi later and guess what. I am told this is normal but I think he same breath the manger tells the other customer not to worry about it that it was only 2015s . 400 bucks later !!! and that was half. How is this not an issue or default!! I was literally in the drive thru and honked my horn next thing j know my warning system telling me my airbags suck.

Horn, steering wheel buttons, power steering and driver side airbag are not working as a result of a faulty clock spring.

For about 2 years my vehicle has been vibrating at the steering wheel. I have replaced the tires twice, have done multiple tire balances, rotations, road force tests, alignments, and have requested multiple inspections of all components associated with the steering assembly. All possible solutions have apparently been insufficient or they have been found inconclusive. The technicians at the dealership have been unable to identify the cause of the vibration. Due to this, my steering wheel has continued to vibrate for about 2 years. The vibration occurs around highway speeds as well as when braking. I have recorded multiple videos that show this as well as having testament from multiple people, including dealership staff. The vibration has slowly but surely gotten worse over time and I am afraid that something will break and cause me to have an accident or severe injuries.

Clock spring failure!!! clock spring failure!!! clock spring failure!!! while moving and executing a right turn a crunching noise was heard from the center of the steering wheel. The airbag light immediately came on. Also, the horn & all steering wheel buttons/controls failed. This car was purchased a week prior from carvana. 49,300 miles on the odo. Too late to return it. The clock spring failure means that the airbag system is not active until the part is replaced, installed, and the system is reset. A quick read thru of these numerous complaints from model year 2015 show these failures of a safety-critical part over the last 18 months are now occurng with increasing frequency. It is quite obvious to me that vwoa/chattanooga installed the same defective part, from the same supplier, that fails after about 2. 5-3 years in service. This problem is no different than that of the thousands of identical failures in vw Passat model years 2012, 2013, & 2014 leading to a recall of the defective component. Immediate action is required by dot to readdress and recall this previously recalled part. Vw dealers are currently charging 2015 Passat owners between $500 and $800 to install a $35 part. If their Passat is older than 2015, the part is installed gratis as part of that recall. . Vw will not act until prompted/ordered to do so. Something is rotten in wolfsburg again! let's quickly act before more are harmed/killed because an airbag system failed to operate when parameters dictated it should have deployed.

Steering wheel started making a clicking sound and controls and horn on the steering wheel no longer function. The air bag light came on immediately. Car started havint this issue when first started and backing out of a parking space.

Clock spring failed. If accident were to happen, airbags wouldn't deploy due to failed clock spring. Very frustrating to spend $700 to repair the clock spring, considering vw has known about this issue for several years.

All lights came on at same time, no notable reason given for issue. Just told costs associated aren't under warranty or recalls.

Excessive inside front tire wear can lead to tire failure. Font end can not be properly aligned because there is no camber adjustment. Tires showed excessive wear at 10,000 miles. Tires were rotated and front end realigned and these tires have the inside about wore out after 16,000 miles. The wear seems to occur when making sharp turns when exiting on the freeway cloverleaf. The inside wear pattern will be a dark black from scuffing on the turn.

Air bag sensor has gone on 3 times while under warranty. Each time the dealership fixed it. It has gone off again now that I am @37,000 miles and out of warranty. The steering wheel is making a cranking noise. The horn does not work, the switches on the horn do not work.

Airbag light came on while turning; vw dealership diagnosed as failed clockspring.

I was in my drive way and started my car when the air bag malfunction light came on in my car. At that point the horn, cruise control, phone, and radio functions all stopped working on my steering wheel. I looked in my owner manual and it said to call the dealership immediately. When I called - the vw dealership I normally go to said it would be 2-3 weeks before they could get me in. I asked if the vehicle was safe to drive and they, of course, would not tell me "yes or no. " only to find out later that the entire time I was driving with this light on - my airbags would not have deployed if I were in an accident. I have 2 children and if we were in a wreck and me or one of my children were injured due to my airbags not working -- vw would have a lawsuit on their hands. It is a matter of time before this occurs. So,I took my vehicle to an authorized vw dealership. After running a diagnostic on the car - I was told that the steering wheel clock spring was faulty. I left the car to be repaired. While I was without my vehicle (one week due to having to order parts, etc. ) I researched the issue. I was excited to see that vw had issued a recall in Aug. 2015 for the steering wheel clock spring. Unfortunately, it is only for 2010-2014 Passat. My Passat is considered a 2015; however, the production date is Dec. 2014. I was told at the dealership that I would have to pay for this repair out of pocket because my car was not covered under the recall. I contacted vw care center and even emailed several managers from the corporate location. My emails were never answered and the customer care center said there was nothing they could do. I am left with paying over $500 in repairs and almost $200 for the rental car I had to get for the 7 days my car was at the dealership. I would like to know why my car is not covered under the recall when it has the exact same issues.

Air bag error message and light illuminates. The steering wheel makes a cracking sound while turning in either direction. Also the buttons on the steering wheel do not work to include the horn.

It was twice when I heard a loud noice when I turn the engine on and and placing the car on reverce the noice last for more than 10 sec it happen once and then the second time was 2 days after I took it to inspection and they told me everyting look fine. And 11/20/2016 I started hearing a noice comming from the fron driver side wheel everytime I would turn or when I would step on the break and this happen evrytime im driving.

I bought a 2015 Passat wolfsburg edition in February of 2015. Within the first 200 miles vehicle was shimmying when brakes were applied. Dealer refused to replace the brakes under the warranty saying its wear and tear. I called vwa they advised dealer and the rotors were replaced. Not even two weeks after brakes start squealing. I return to dealership and get told its nothing. Brakes continued to squeal until I had them replaced somewhere else at 26350 miles. However while brakes were squealing and even after being replaced. . Vehicle bas developed a chirp on both hubs when vehicle is turned and or accelerated from a stand still. Vehicle has 27000 miles on it. There's no reason it should be having these issues. I bought the vehicle at valley auto world in fayetteville nc. Also my front suspension is making noise when hitting certain bumps. Steering still has shimmy when driving. I need my repaired and 100% safety guaranteed or I will seek federal legal assistance.

The contact owns a 2015 Volkswagen Passat. The contact stated that the vehicle veered to the right without warning at 25 mph. The vehicle was taken to the dealer where they diagnosed that the vehicle alignment was not proper. The vehicle was repaired however the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 380.