Volkswagen Phaeton owners have reported 1 air bag related problems since 1996. Table 1 shows the 1 most common air bag problems. The number one most common problem is related to the vehicle's side/window air bag (1 problem). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Side/window Air Bag problems |
During a rollover crash on 14 Sep 2017 none of the airbags in the auto deployed. There were two people in the car's front seats - driver and passenger. The auto was totaled in the crash. The crash occurred during dry weather daylight conditions at about 50 mph on the german autobahn. This is a us spec model vw Phaeton. My wife in the passenger seat sustained injuries on the right side of her body to include a broken shoulder blade and 4 broken (c1-c4) lower spinal processes on the right side. I believe these injuries might not have been so severe had the side air bags deployed. The driver's injuries consisted primarily of whiplash and cuts to his head, right hand and left arm from broken glass. Fortunately neither were injured in a permanent way. My concern is that I believe the airbags should have deployed during the rollover and had they done so our injuries would have been significantly less - perhaps bruising instead of broken bones for the passenger and a lot fewer glass cuts to the head, hand and arm for the driver.