Engine Clicking And Tapping Noises problems of the 2010 Volkswagen Routan

The contact owns a 2010 Volkswagen Routan. When the ignition key was turned to the on position, a ticking sound emitted from the vehicle and it failed to start. The contact stated that the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the ignition switch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign numbers: 11v151000 (electrical system) and 15v194000 (electrical system). The failure mileage was 90,000.

On August 14th, 2014, I placed my key in the ignition of my 2010 Volkswagen Routan. The car/engine made an odd sound when the key was turned and all the lights went out. Additionally, the dash lights started flashing and my key became permanently stuck in the ignition. I heard a very rapid "clicking" noise under the hood so I opened it and discovered the fuse box under the hood was the source. Upon opening it, I heard a very fast clicking sound and felt each fuse and found the large fuse, 2nd from the left front was clicking very fast and loudly. I needed the vehicle so I used jumper cables and this eventually enabled my car's key to release. All the warning lights were lit up and I left the engine run for approximately 8 min. , then turned off the car - to verify it would start again. It did, and now only the engine warning light that lights upon an incident is still lit. I called my closest vw dealer, who has services my car in the past, and they claimed no knowledge of the issue and stated the recall #66665 electrical system - ignition switch - is not applicable to my vehicle. Sure it isn't! exact same issue that is noted in the recall, but somehow my vehicle is not one of the ones affected. I am pursuing thing with the service manager, but so far only push back.