general problems of the 2010 Volkswagen Routan

24 problems related to equipment have been reported for the 2010 Volkswagen Routan. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2010 Volkswagen Routan based on all problems reported for the 2010 Routan.

1 Equipment problem

Failure Date: 11/12/2024

I bought this van just a few weeks ago. One day I was driving and all a sudden it lost power while in motion. This has happened 4xs so far. It could've resulted in the inability to stop my vehicle as the brakes are stiff after the power & engine stop working. It could've resulted in either I hit someone or someone could've hit me. My cousins husband had a town and country that did this & it was on a recall for the ignition switch failure. He's a mechanic. He has also stated what is going on is the ignition switch failure going into accessory mode while I'm driving. It's available to be inspected I just don't have the money to have it inspected at this point by a dealership.

2 Equipment problem

Failure Date: 07/01/2023

All electrical gauges randomly go on and off, there is a continuous beeping to go along with it, the windshield wipers will go on and off. It seems to happen more in the summer or if it’s raining. It will occasionally stall while doing this, especially in a stationary position (like at a drive through).

3 Equipment problem

Failure Date: 04/20/2022

Car shuts off while driving, ignition key fob issue recall. Tipm system recall.

4 Equipment problem

Failure Date: 11/13/2020

Contacted orlando Volkswagen south 5474 s. . Read more...

5 Equipment problem

Failure Date: 10/02/2020

My car stopped working. The lights would come on but the car wouldn't start. We test the battery and aultinator, fuse and starter. We could not find the problem. We researched and found that there is a recall on the van for the problem. I called the Volkswagen company and gave them my VIN number and they had a dealership to handle the problem. After a few days they called me and stated that there is a $600. 00 charge for the problem to be fix. I told that it was a recall on the van but he stated that my VIN number doesn't match. There is a recall on the Volkswagen Routan 2010 from October 2019 to June 2020. Mine is manufactured in April 2020 with the same ignition problem.

6 Equipment problem

Failure Date: 02/24/2020

The car starts when it wants to. It could be fine then go out to start it and it does not turn over. Battery has been replaced, starter replaced twice nobody can figure out what is going on. I see this is very common in the reviews. Has happened multiple times.

7 Equipment problem

Failure Date: 10/20/2019

It turns on all the lights on the dashboard saying it needs auto assist service there is no problem with it the dealer cannot take care of it because they don't take care of Volkswagen Routan no more.

8 Equipment problem

Failure Date: 09/04/2019

While driving (car in motion)the car to pick up my children from school, it sounded like it was draining. The alert light beeped so I looked at dash the lights/info on car started blinking then the car stopped completely in middle of the road. No power would work I couldn't roll down the windows or turn on hazard lights, I had to put car in park. The key was stuck in the ignition and would not start from a jump. The car had no warning signs and was recently inspected and checked on computer and they were unable to get any codes or see any engine problems. Car would not even go into neutral to move off the road. Car was towed to my home and still not able to jump battery and car won't start. All power remains off and can't lock car with key either.

9 Equipment problem

Failure Date: 02/23/2019

Takara recall I was driving (the vehicle was in motion) on a cott street and the van started shaking then the engine just shut off. Then the van would turn on, but would shut off immediately. I had to call a tow truck to get the van off the road. I could have crashed and now I don't want to drive my kids in that vehicle anymore. I just don't feel safe. Also I just bought this vehicle 4 days earlier from a used car dealer.

10 Equipment problem

Failure Date: 01/09/2019

2010 vw Routan VIN:[xxx] we purchased the vehicle used in November of 2018. From November 2018 through early 2020, I experienced the car turning off while driving it about once every 4-6 months. When researching this issue we found that extra weight from other keys or keychains could be affecting it so we separated the car key from my house keys. This showed no improvement. From early 2020 through early 2021, the issue increased in frequency. Instead of once every 4-6 months it became once a month. And, unfortunately in the past 3 months, it has started occurring several times a week (sometimes multiple times a day). This has been a safety concern for our family and we are very nervous that this could cause a serious accident. Luckily the other vehicles around us when this occurs have been alert drivers that were able to give us the extra time to restart our vehicle. We realize that this won’t always be the case and need to get it fixed. The issues we are experiencing as outlined above are in line with the issues listed in NHTSA campaign 11v151000 for other 2010 vw Routans. However, for whatever reason, our VIN number is not included in the recall. I would like to make a formal appeal with NHTSA that our vehicle be included in this recall and that it be repaired by vw as it is quite clear that what we are experiencing is from the issue in this NHTSA recall campaign. We are disappointed to be in a position to fight for something to get fixed that is quite clearly caused by a defaulted part, but remain hopeful that this will be resolved in a timely manner. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

11 Equipment problem

Failure Date: 05/19/2017

The car stalls/ turns off while driving on city streets. Happens randomly every couple of weeks since purchase of the car in 2016. Have to pull over and restart car. Have had mechanic look at , no codes are coming up related to it.

12 Equipment problem

Failure Date: 04/26/2017

While operating the vehicle the car stalled an simply stopped in the middle of driving. Completely ridiculous, very dangerous! your website states that vehicles same year, make and model and manfu date thevsame have recalls for exact same issue. This is urgent. This could cause the death of me or my family. It must be fixed by vw, especially when recalls are there for some.

13 Equipment problem

Failure Date: 01/03/2017

My car has an issue of not turning over randomly. For no apparent reason it will not start. I've had the car checked several times and the issue is still the same. My mechanic find nothing wrong with vehicle.

14 Equipment problem

Failure Date: 11/30/2016

Cpsc: 2010 Volkswagen Routan these cars seem to have an inherent issue with the driver side window regulators .

15 Equipment problem

Failure Date: 07/19/2016

When you turn the ignition nothing happens - absolutely nothing!. The car does not start, or make a sound as if it is trying to start. You have to sit and wait several minutes up to fifteen and then it may start. Vw has replaced the ignition switch according to the recall and still we continue to have the same problem. We have taken the vehicle into the delearship and had several others look at this situation as well. I viewed several online forums and found out that many others have had the same issue. I called the vw customer care line and have not had satisfaction as they insist on having a dealership look it over and they want us to continue to pay for replacing more parts. I have explained to customer care that if they take the time to look online they will see many complaints for this issue and all they come back with is "we monitor online for complaints about our vehicles and when we see many we investigate. Well it looks as if they are not doing a good job. We have had the starter replaced (cost $530. 79) and today they told us the starter went bad because a module was bad and we now need to pay an additional 600 dollars. If the module was bad, that should have been replaced and not the starter. For almost 6 years this issue has been going on and they did nothing. Now they want us to pay for something they should have repaired years ago.

16 Equipment problem

Failure Date: 06/07/2016

Vw Routan does not start sometimes. One day it starts, and other day it does not. The computer diagnosis does not detect any problem.

17 Equipment problem

Failure Date: 03/16/2015

I purchased this vehicle in March of 2015 when my vehicle shut down and rebooted itself while driving. Since 2019-present, my vehicle shuts off while driving and will restart back up maybe 5 mins, an hour or so later. The abs, check engine, airbag, and other lights on the dashboards come on and remain on, in which, my car begins to make a beeping sound. The headlights, wipers, and sometimes my horn goes on and off by itself. When my vehicle shuts off, so does my ability to steer the wheel, it locks up. When I turn the air on in the car, my car begins to shake as well. Also, I have replaced my car battery, alternator, and starter two times this year and my vehicle still have the same issue.

18 Equipment problem

Failure Date: 01/21/2015

This will be the third time that my fiance and I are experiencing this problem. I have taken my van back to the dealership the first week of January 2015, it hasn't been 2 weeks and the problem has come back. The van is going back to the dealership to get fixed. This morning the windshield wipers turned on and won't turn off or stop when we turn the switch to turn off, the turning signal blinkers, and the heated seats won't turn on at all. We called the dealership and they said the manufacture fixed it but they don't understand why it¿s happening. To cover ourselves we have a video of the problem as it happened this morning. We depend on this van when we to transport my 3 kids I don't want to keep thinking something will happened on the road while in use or cause or be in an accident especially that the turning signals won't turn on. Please investigate.

19 Equipment problem

Failure Date: 01/21/2015

I dropped my van off on 1/21/15 and today is 1/28/15 and I called the dealership that I bought the vehicle from and he has been helpful but where they dropped the van to, to get it repaired at the Volkswagen dealership where they can work on it say they cannot duplicate the malfunction. It¿s been over a week and my fiance had to be the one to contact the dealership for an update. Now I have a video that my fiance has recorded and I sent it to the dealership where I bought the van and he has looked at it. He also tried to send it via email to the Volkswagen dealership where my van is being repaired and their email is incapable of receiving the file due to the fact that it is too big by their standards. Now my fiance has called the Volkswagen dealership directly and said to the supervising person in charge of working on my van that we are more than willing to drive over there and show him the video, his reply was it is not necessary. Ok my thought on that is if you cannot duplicate the malfunction of the windshield wipers not turning off, the turning signals not working at all and the heated seat not working at all wouldn't you want to see the video. We have a record of it and I feel like he doesn't care. Please investigate this faulty vehicle. I am frustrated and now looking into the lemon law. This vehicle is a hazard and my kid¿s safety while in this vehicle is my priority. I do not feel safe in this vehicle.

20 Equipment problem

Failure Date: 08/14/2014

On August 14th, 2014, I placed my key in the ignition of my 2010 Volkswagen Routan. The car/engine made an odd sound when the key was turned and all the lights went out. Additionally, the dash lights started flashing and my key became permanently stuck in the ignition. I heard a very rapid "clicking" noise under the hood so I opened it and discovered the fuse box under the hood was the source. Upon opening it, I heard a very fast clicking sound and felt each fuse and found the large fuse, 2nd from the left front was clicking very fast and loudly. I needed the vehicle so I used jumper cables and this eventually enabled my car's key to release. All the warning lights were lit up and I left the engine run for approximately 8 min. , then turned off the car - to verify it would start again. It did, and now only the engine warning light that lights upon an incident is still lit. I called my closest vw dealer, who has services my car in the past, and they claimed no knowledge of the issue and stated the recall #66665 electrical system - ignition switch - is not applicable to my vehicle. Sure it isn't! exact same issue that is noted in the recall, but somehow my vehicle is not one of the ones affected. I am pursuing thing with the service manager, but so far only push back.

21 Equipment problem

Failure Date: 07/29/2014

Car battery is in good shape because I recently replaced it with a new one. The problem is occasionally I try to start the vehicle and it will not start when the electronic throttle control light is blinking but if I use my car keys to lock and unlock the car, then the electronic throttle control light will go off and car will start. Last week it occurred two times and I took the car to Volkswagen dealership but they told me, the diagnostic test is not showing any code and hence there is no problem with my car but I think there is a problem because I have experienced this problem five times in total. They requested I tow my car to them the next time it occurs to see if the code can be determined but I still not comfortable because I don't know what is coming next.

22 Equipment problem

Failure Date: 06/15/2014

Automatic sliding door did not lock in open position. Instead, it opened almost all the way and then immediately began closing again. I was already reaching into the van at that point and had to move out of the way quickly after applying pressure to the door to keep it from closing on me didn't work. This has happened on 3 other occasions. Vehicle was seen by a vw dealership under warranty. They could not replicate the issue but stated it was a known glitch. It took a lot of force from me as an adult to try to stop the door from closing. We have 3 children that ride regularly in our van. "known glitch" is not acceptable.

23 Equipment problem

Failure Date: 08/22/2012

I was making a left turn in my 2010 volkswagon Routan VIN# 2v4rw3d17ar388450 onto a busy street and car suddenly stalled out. I lost power steering and nearly jumped the curb and hit a woman with a baby stroller. I had my 3 kids with me in the car ages 5, 4, and 1. Car started back up right away. This problem happened once before when I was driving straight at about 30mph on a residential street but I thought it was a freak incident since the car was brand new with barely 10,000 miles on it. This time it nearly cost people their lives. I took it to the dealer. They kept it for 6 days. Meanwhile I had to use a much smaller loaner car which was not made for a family of five. They told me they couldn't duplicate the problem and that everything seems fine and that there is nothing they can do and if it happens again to make another appointment. Well it happened again. 3 more times in fact. I called up the dealer again. He tried to deter me from going in saying "you can bring it in again but if we cant duplicate the problem then there is nothing they can do. " also made it a point to tell me that they only have small loaner cars available. I also called volkwagon and told them the story. They told me to bring it to dealer. This stalling issue which occurred again on 4/16/2013 is the last straw. I refuse to get into this deathtrap to take it to the dealer. Its a shame the car only has 18000 miles on it yet it is having these issues. I will never buy a volkwagon again. They can send a tow truck. It is very dangerous. I guess legal action is called for here.

24 Equipment problem

Failure Date: 02/06/1016

I would like to inform you that the tipm is not just related to Chrysler. The Routan is a joint venture between Chrysler and vw. It has the body of a vw body but the engine is a Chrysler. My Routan has had the tipm fail on 2/6/2016 and confirmed by vw dealership. The van has the same signs that every one else was reporting except that the engine never shut off while. It has the signs of the engine not wanting to turn over, dash lights not wanting to work properly and now the headlights not working on low or high beams. The head lights happened when I was driving on the city streets. The engine not working happens when we come out of the stores from shopping, first thing in the morning and same with the windows and doors opening when not is use. I researched online about other Routans and they have Chrysler tipm in them. I do not understand why Routan's have not been included because it is a Chrysler product but it has a vw name on it. It was made in the Chrysler windsor plant in canada. This all started in late December of 2014 and it was off and on since then. The headlights problem is new but the engine, doors and windows are off/on issue too.


Other Equipment related problems of the 2010 Volkswagen Routan


Safety Ratings of Routan Cars
Fuel Economy of Routan Vehicles
Routan Service Bulletins
Routan Safety Recalls