Other Fuel System Pump problems of the 2011 Volkswagen Routan

This vehicle is basically a Chrysler/Dodge with vw branding, and one of the keys is even a Dodge key. It has the same issue with the tipm and fuel relay module that was recalled on the 2011 Chrysler and Dodge vans. See fuel pump relay recall NHTSA 14v-530. I'm asking that it also be recalled for the 2011 vw Routan since it's very dangerous that my car could stop at any moment. I recently purchased my van from a used car dealer in new jersey who neglected to even inform me that this was a known issue even though I informed them that I'd be driving the car cross country. When I was in georgia the car started cranking, but wouldn't start and it has had this same intermittent issue since I arrived in FL. It took a while for us to figure out what was even wrong with it because when the auto shop ran a diagnostic, no codes were returned. However, when they finally got the issue to occur again, they found that tapping on the fuel relay module in the tipm would allow the car to start. They advised to take it to Chrysler because it's actually a Chrysler van under the hood. When I called Chrysler, they turned me away because the VIN is for a vw. When I called vw, they said no recall existed for this van even though it's the same issue. So, I'm asking that a recall also be done on 2011 vw Routan's since they are experiencing the exact same dangerous issue called out in the Chrysler recall. Lastly, I experienced this issue both while the car was stationary and while it was on the highway. ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#.

Hard start caused by fuel pump not engaging. Engine shutdown at stoplights. Issue with fuel pump relay. Fuel pump relay is fully integrated and is costly to replace. Volkswagen does not support the vehicle and chrylstler who made the vehicle does not have the firmware to correct the issue.

Tl the contact owns a 2011 Volkswagen Routan. While driving at an unknown speed, the vehicle stalled in the middle of the street. The contact could not guide the vehicle to the side of the road and had to activate the hazard lights. The contact was able to restart the vehicle and drive home after waiting fifteen minutes. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump relay failed. The contact spoke with an unknown Volkswagen dealer and was informed that there were no recalls for the failure and this model vehicle was currently made from Chrysler. The contact was waiting to hear back from the independent mechanic. The manufacturer had not been contacted. The failure mileage was 30,000.

Tipm module issue. My 2011 vw Routan was built by Chrysler with the same parts as any other Chrysler car at that time. Chrysler issued a recall for all vehicles made with this particular part as it is a life threatening issue. Most importantly the car will stop in the middle of driving! imagine going down the freeway doing 70mph with your kids in the car and the car shuts off. Because the car is branded as a vw, chrysyler refuses to replace the recalled part which I was quoted at $1300 from the dealership and vw says it is a Chrysler part and issue. This thin gray line is costing people thousands of dollars and possibly even lives. Also the fuel pump runs without car turned on. This is a safety issue which causes the fuel pump to run and drain the battery dead along with other safety issues like car stopping dead. This car cannot run without the new tipm and this recall must be honored by vw. They are making us pay for a new module. There are thousands of these Routans with this problem and no one is listening. So I also replaced fuel pump after issues with engine refusing to turn over. Next day after repair the vehicle refused to start. So I have explored the internet regarding this issue and find many complaints with the need to replacement tipm. This van has an engine built by Chrysler which recalled its 2011 vans to replace this device. Please force vw to do the same! its truly absurd that vw will not create a recall for the tipm as Chrysler did.

Fuel pump runs without car turned on. The mopar tipm module in this car is a Chrysler part that Chrysler recalled on 2011 Routan but vw does not honor this recall. This is a safety issue which causes the fuel pump to run and drain the battery dead along with other safety issues like car stopping dead. This car cannot run without this part and this recall must be honored by vw. They are making us pay for a new module. There are thousands of these Routans with this problem and no one is listening. Our car was in the driveway and fuel pump was running with car turned off all night. Also when husband driving it, car would suddenly slow.

My tipm modules of the car is causing a lots of problems and that has affected my fuel pump, battery, and starter. I have to replace a new fuel pump,a new battery and a new starter and still the same problem is still persisting.

Replaced fuel pump after issues with engine refusing to turn over. Next day after repair the vehicle refused to start; towed to garage for diagnosis. One mechanic was able to start it and another not. Computer diagnosis can't find the issue. I have explored the internet regarding this issue and find many complaints with the need to replacemthe tipm. This van has an engine built by Chrysler which recalled its 2011 vans to replace this device. Please force vw to do the same! thankfully the van was in park when it refused to start.

Recently the van has given me trouble upon startup. The problem is intermittent. Sometimes, it would start fine. Other times, it would take multiple attempts to start the vehicle. Other times, the vehicle would start, then immediately turn itself off. Sometimes, it would be like there wasn't enough charge to turn the starter, and other times, when it would start then die, it felt like it was running out of gas, my van only has 42,000 miles on it. After much research, I discovered that the totally integrated power module is the culprit of these issues. Specifically, it is the fuel pump relay that can intermittently not turn on, or turn off randomly. It is a well-known issue with these vans and its Dodge grand caravan and Chrysler town n country, upon which the vw Routan is based. Fca has stepped up to the plate, and issued a recall on many of its vehicles for faulty tipm's. Vw has issued a service bulletin identifying the problem but has yet to recall or fix the cars, instead the consumer has to shell out $300 to $1500 for the repair of a known faulty equipment. . Read more...

My children and I were stationary at a light when the van started sputtering. When the light turned green I accelerated. Within 5 minutes the van cut off. I have a full tank of gas. This now happens often and I never know where or when it will cut off. Most days it will not start. I have had a vw mechanic take a look and they advised its the fuel pump relay same that was recalled on the Dodge and Jeep vehicles. Because this is the same one but in vw body.

No acceleration up hills. Car cranked but didn't turn over engine, randomly. Almost stalled out on the highway during storm by using headlights, wipers, a/c all at once. I had to turn off headlights, wipers and a/c (that kept windshield from fogging) in order to keep from stalling out on the highway with three kids in the car. While driving in neighborhoods (5 mph-25 mph) the car would sputter and jerk forward. I was told the cars trouble could be just water in the gas and so we poured a solution that would clean the gas tank of impurities, if only it was that simple. While driving on the highway using cruise control, the cruise suddenly stopped working, cruise light stayed on but the car just physically slowed down. Our family is scared to get into our vehicle for safety reasons and right now it's our only means of transportation. The tire sensor also has been on constantly and fixed 3 times only to light up 20 minutes later after leaving the vw service department. The sliding passenger door window is having electrical problems and we only used it 5 times from 2011-2017. We paid to have the fuel pump and the tipm sensor replaced last week which cost us approx. $1800 and replaced front brake pads and rotors because our rotors had gouges in them. We replaced a car battery in 2016, while we were on vacation, the car would start and it locked the key in the ignition and wouldn't give it back.

Vw Routan 2011 (Chrysler town & country) will not start intermittently, starving for fuel. On 4-5 occasions this van would not start until many attempts later, potentially stranding my family. We have parked the van until we could research and have the problem diagnosed. Now my mechanic has diagnosed problem as the tipm fuel pump relay. Upon further research found Chrysler had mandatory recall on this same tipm fuel pump relay. Vw Routan does not seem to be included, despite this being a "re-badged" town & country van, manufactured by Chrysler.

Routan didn't start after key turned and started to turn-over. It would take several attempts for the van to start. Mechanic determined the fuel pump was dipping below thresholds, so replaced the fuel pump. The van started the next few times, but continued with the same startup problem again. Then it was determined to be the fuel pump relay in the tipm. This has been recalled by Chrysler yet vw uses the same part and hasn't had a recall yet. This is ridiculous to pay this much money for a known problem.

Recently the van has given me trouble upon startup. The problem is intermittent. Sometimes, it would start fine. Other times, it would take multiple attempts to start the vehicle. Other times, the vehicle would start, then immediately turn itself off. Sometimes, it would be like there wasn't enough charge to turn the starter, and other times, when it would start then die, it felt like it was running out of gas. After much research, I discovered that the totally integrated power module is the culprit of these issues. Specifically, it is the fuel pump relay that can intermittently not turn on, or turn off randomly. It is a well-known issue with these vans and its Dodge grand caravan and Chrysler town n country cousins, upon which the vw Routan is based. Fca has stepped up to the plate, and issued a recall on many of its vehicles for faulty tipm's, but vw seems to want to forget that its customers chose their version over the others. It's a shame, because I like vw. My family drove only vw's during my youth, and that played into my decision to get the Routan. It looks like I won't be purchasing a vw product in the future. This doesn't even mention the other big issue that certain year Routans/grand caravan/t&c's can have, which is a complete failure of the front cylinder head. Again, in this case, Chrysler issued an extended warranty on that particular part, but vw made no effort to extend its warranty on those parts. I have called multiple vw service shops in the greater DC area, and none of them have heard of a warranty extension on the cylinder heads. If vw has issued an extension, then they haven't done a very good job of informing dealer service shops, or notifying their customers. It's a huge disappointment. Get your act together vw of America. . Read more...

Car wouldn't start, hard cranks over several days. The engine would finally start after multiple attempts. Over the course of 5 days it got worse and worse. Took to mechanic - code said Dodge caravan r09. My mechanic said it is a common fuel pump relay inside the tipm, and that Chrysler has issued a recall, but vw hasn't. Took it to vw dealer, performed and charged me a complete diagnostic test - to tell me the same thing. Called vw corporate - said they were aware of the issue, but it is not a Chrysler and it is a vw rebagged car, and that I am responsible for a $1300 fix. Further issues, is that the part not readily available, and my family of 5 is out of transportation for 5 days. Our 2011 vw has only 61,000 and this is not the first issue. Upon researching it on the internet, I am not the only one with this problem. It is a shame that vw, won't stand behind their product and own up to the fact they have an serious issue.

Problem started about 4 weeks ago with car not starting. Would turn over but never crank up/start. Local vw dealer said issue was fuel pump and replaced. Symptoms continued with longer than normal cranking before starting. Sometimes vehicle acts like the battery is dead and will "click" until after multiple attempts it will finally turn over and start. Certain times after having vehicle in reverse and placing into drive it just dies, have to place in park and restart. While slowing for a traffic light, vehicle has hesitated as if to die, but thankfully it has continued. While slowing for a stop, transmission miss shifted into 1st and made a loud bang. Since then at slow speeds if you lifting off the gas the transmission makes loud noises. All of these issues have happened in the last 4 weeks. It has been to the dealership 2 twice and I am awaiting contact via the dealership for a 3 visit in 4 weeks. Since original purchase, I have installed 3 batteries in this vehicle. We have lost all confidence in this vehicle, and find ourselves hoping nothing serious happens if it dies while traveling. This intermittent electrical issue while traveling at speed is a concerning safety issue.

Volkswagen has Chrysler make these Mini vans. Chrysler recalled the tipm module/relay box but Volkswagen has not. Its a faulty part that needs to be recalled. The car will some times not stat. Sometimes the fuel pump will run and drain the battery but the most dangerous of all is that it will stall going from an idle to giving it gas. Like pulling out into a busy street. And then take a minute to get it started again. Very dangerous. It seems like it might take a death to get vw to recall the part that Chrysler already did the recall on.

My 2011 Volkswagen Routan has failed to start on numerous occasions. The engine cranks with full power, but will usually not turn over. When it does turn over, it does not maintain idle and shuts off within a few seconds. Electrical testing by the mechanic identified a failure in the fuel pump relay part of the totally integrated power module (tipm), which needs to be replaced. Essentially identical parts (tipm/tipm7) have been recalled on town and country models by the manufacturer, Chrysler automotive.

This car was actually manufactured by Chrysler and sold by vw. The initial problem seemed to be related to a faulty fuel pump. The car would try to crank but not start. It actually stalled as well. We took it to a dealer who continued guessing at the problem and finally replaced the fuel pump. Luckily I had mechanical breakdown coverage and only had to pay $250 out of pocket. However, after the "fix" I've had the car back three times for the same problem with no solution. This week, the fuel pump started running even when the car is off. I did a search and found out about the ongoing tipm problem with Chrysler. This seems to be the same problem. I'm taking the car back to the dealer this week to see what they can do. Incredibly frustrated that Chrysler sells this crap and takes no responsibility. Vw says they stopped selling these vans because of all the problems. Not my problem since they sold them to begin with. I just want someone to take responsibility.

Van would not start like normal. Sometimes it would, other times it would crank, idle, then shut off, or crank without starting and would have to manually turn the key back to the off position to stop the cranking, or crank with foot on gas pedal depressed so it would not stall so it would start. That worked for about 2 weeks. Now it only cranks without starting. Was told injectors needed cleaning. After that was told fuel pump is not working. (was not the problem, fuel pump was not getting power, this was known after installing new fuel pump and it did not work either. I had them test old pump and it does still work so now it¿s an electrical issue before the fuel pump. Then told ecu is bad. Computer gave no diagnostic codes, no dash warning lights. Found out the (eco)nomy feature may be the culprit but can¿t get info from dealer. (NHTSA reference #10052670 or TSB reference #tb-20-13-05). When I called the service department and asked them about a TSB, technical service bulletin they sounded like I was speaking a foreign language. Then they advised I speak to the shop foreman but he was not there at the time and has not been available to speak on the phone the last 2 days I called. Called vw 800# and they do not send them out but you can buy it from there website. Strange that such an issue is not covered even if warranty is over. I hope it does not take a complaint filed where they have to click the radio box yes for ¿was there an injury or fatality�? question.

7/2/14 - after being idle for 1hr the car would not start. After several repeat attempts it did. It would crank as normal, no dashboard warning lights ever came on. 8/8/14 - after 3hrs of highway driving we stopped to fill up with gas. Eco fuel never used the same crank issue occurred as 7/2. 8/9/14 - after 8hrs idle time the van would not start until repeated tries. I brought to dealership, they could not get the problem to repeat and suspected the tpim module. 8/10/14 - after 8hrs idle time the van would not start. When it finally did I drove 1/4 mile from the house and the van shut down completely. Lost all power steering and normal braking almost resulting in an accident. Called dealer back up and brought back into dealership 8/12/14 with expectation to have $900 tpim module replaced. Directing the dealership to leave the car outside overnight, push it in and then hook up to computers for evaluation they were able to find low fuel pressure reading from the fuel pump up until the it finally cranked over after several tries. After the initial start the van would read normal fuel pump pressures while running, turning it off and turning it back on again. However this does not explain why it shut down while driving. The car was returned and a new fuel pump was ordered for 8/19/14 install. 8/15 - 8/18/14 - the van shut off while driving twice not to mention everytime it sat idle it would have the same start up issues. 8/19/14 when the dealership received the fuel pump it was the wrong one. But the model# and serial# were exactly the same! so as it stands they can't fix it until they identify the fuel pump.