general problems of the 2011 Volkswagen Routan

I own a 2011 Volkswagen Routan minivan and the ignition switch stops working I know there are a few recalls for this on the 2009 and 2010 years I call vw corporation and they said they can't help me just because there's no recalls on my vehicle the part they used in the previous years is the same that is damage in my vehicle so I don't think is fair and I would like to get some help for this thank you.

Tl-the contact owns a 2011 Volkswagen routon. The contact stated that the vehicle has trobl only starting consistantly and will sputter. The contact had the fuel pump replaced by an independent mechanic but the issue recurred. The contact took the vehicle back and they recommended that the tipm relay also needed to be replaced. The contact researched the issue and the manufacturer had issued a recall but his vehicle was not included. The dealer capital Volkswagen 3963 w tennessee st, tallahassee, FL 32304 (850) 692-5609 stated there were no recalls at this time on the vehicle. The contact will have the repairs done with an independent mechanic and not with the dealer for $20 part for a repair cost for over $1000. The faiklure mileage was 90,000. Tf.

2011 Volkswagen Routan engine will unexpectedly shut down during normal driving conditions, resulting in no engine power, no power steering and no power brakes. This occurs at any speed and in any driving condition from stationary idling up to highway speeds. This has occurred multiple times with this vehicle.

Faulty transmission: the speed changes while driving for no apparent reason. The car has only 57000 miles mostly on city streets. Jerks are felt while driving.

The contact owns a 2011 Volkswagen Routan. The contact stated that while driving at various speeds, the vehicle would suddenly begin to jerk and decelerate before stalling. The failure had occurred on multiple occasions. The vehicle was taken to gene langan vw located in raspberry, connecticut who diagnosed that the power control module was faulty and needed to be repaired. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 77,700.

My complaint is a that my vehicle started out giving me problems getting started then got to the point the engine would just stop while driving and would not allow me to press the break to stop the vehicle. I found that chrystler had recalled the tipm in their vehicles and vw Routans (made by the chryster group) were just no longer made and pushed under sthe rug. . . This is my primary mode of transportation and I am a single mother of five minor children. . . I don't have $1300 to invest in the repair and I reported the issue to vw and to no avail. I'm afraid for mine and my children's lives. . . The next time we may not be so lucky. . . . I am in hopes that this reaches someone that can help. My children and I were in the vehicle and in a rural area on a straight-away when the engine shut off (without warning) and I could not engage the brakes. I was always advised that vw vehicles were the way to go because vw stood behind their brand. . . But I find that now that my family is in this situation they can care less. I did report the issue to them and was told they would not stand behind the vehicle.

Recently the van has given me trouble upon startup. The problem is intermittent. Sometimes, it would start fine. Other times, it would take multiple attempts to start the vehicle. Other times, the vehicle would start, then immediately turn itself off. Sometimes, it would be like there wasn't enough charge to turn the starter, and other times, when it would start then die, it felt like it was running out of gas. After much research, I discovered that the totally integrated power module is the culprit of these issues. Specifically, it is the fuel pump relay that can intermittently not turn on, or turn off randomly. It is a well-known issue with these vans and its Dodge grand caravan and Chrysler town n country cousins, upon which the vw Routan is based. Fca has stepped up to the plate, and issued a recall on many of its vehicles for faulty tipm's, but vw seems to want to forget that its customers chose their version over the others. It's a shame, because I like vw. My family drove only vw's during my youth, and that played into my decision to get the Routan. It looks like I won't be purchasing a vw product in the future. This doesn't even mention the other big issue that certain year Routans/grand caravan/t&c's can have, which is a complete failure of the front cylinder head. Again, in this case, Chrysler issued an extended warranty on that particular part, but vw made no effort to extend its warranty on those parts. I have called multiple vw service shops in the greater DC area, and none of them have heard of a warranty extension on the cylinder heads. If vw has issued an extension, then they haven't done a very good job of informing dealer service shops, or notifying their customers. It's a huge disappointment. Get your act together vw of America. . Read more...

The van will shut off without warning. This most recent time I was driving at about 63 mph with cruise control on. I notice the van shake, the cruise control disengaged and the vehicle slowed to a stop. The same thing happend about 1 year ago. Vw changed out some parts and said it was fixed. Judging from the threads I'm reading it's a prevalent problem that they have not properly addressed. The van is at the dealer this morning. . . I'm waiting for diagnostics results.

I started my 2011 vw Routan this morning and as soon as the transmission was placed in reverse, the engine quit. I had all electrical power throughout this whole ordeal. I placed the vehicle in park and started it again though it was hesitant to start. It started after 3 seconds and I allowed it sit and idle (did not notice anything out of the ordinary while idling at smooth rpms). I placed the transmission into reverse and the engine immediately quit running again. After placing the transmission back into park, in deperation I attempted a third try to start the engine and engage the transmission. This time everything worked as normal. After seeing so many other complaints of very similar instances of engine shutdown, I am extremely concerned as to the safe operation of this minivan. The only key that has ever been on my key ring (after 2. 5 yrs of ownership) is the key for my Routan; I always maintain a separate ring for house/office/etc. In the event that this occurs while driving down the road, I will ensure that it gets fixed so that I can attempt to get as much resale value as I can while promptly trading in for something other than gm or vw.

My 2011 Routan suddenly lost power while I, with my kid on board, was driving on a highway in March 2014. Can you imagine a vehicle stopping in a flow of vehicles at 70+ mph? all lights were on. I managed to restart the engine and was able to drive but the check engine light was still on. The dealership from whom I bought the vehicle "repaired" it and told me that "everything is fine" by having a brand-new set of wiring. A month later, the same life-threatening issue happened again while I was driving. This time, the vehicle stalled and I could not rotate the steering wheel at all. Now the vehicle is again with the dealership for diagnosis. As a matter of fact, about half a year ago before these losses of power happened, I experienced another problem with the vehicle. The acceleration was not very responsive. That is, when I hit the gas pedal, the vehicle initially did not accelerate at all and after 2-3 seconds, it suddenly accelerated. This really frightened me as I tried to change lanes. Now I have no confidence with this vehicle at all. I am deeply worried that even if the vehicle is "repaired" this time, I and my family could get injured or killed by having a car that randomly shuts off in the midst a stream of fast-moving vehicles. This type of vehicle should be banned from the road for the safety of innocent people.

Tl the contact owns a 2011 Volkswagen Routan. Ever since the vehicle was purchased new from national Volkswagen (2223 n marine blvd, jacksonville, nc 28546, (844) 872-2972), the contact had been experiencing failures. The contact stated that the vehicle failed to accelerate properly and the instrument panel indicators kept illuminating. The vehicle was taken back to the same dealer where they reprogrammed the computer for the power train. The failures recurred and the vehicle was taken back to the dealer. The power train computer was reprogrammed again, but the failures continued. On another occasion, the side doors opened without warning while driving on the highway. The contact moved to a different state and took the vehicle to lithia Volkswagen of reno (7063 s e virginia st, reno, nv 89511, (775) 800-5704). The dealer could not recreate the failures; however the check engine and battery indicators illuminated intermittently. The vehicle was diagnosed and it was discovered that the engine was from a Chrysler town and country. The results detected that a tune up was needed. The contact stated that the vehicle would occasionally shut off and then restart. The 2011 town and country vehicles were recalled regarding the totally integrated power module). The Volkswagen manufacturer was contacted and did not respond. The recall was not extended to Volkswagen vehicles with Chrysler engines. The failure mileage was 9,819.

The transmission would cause the vehicle to abruptly lunge forward when the gear was shifted from reverse to drive. I am the driver of the van and my head,neck, upper shoulders, upper/mid/lower back hurts. It started hurting because of abrupt jerking of my head and neck caused by the van when I shifted the gear from "r" to "d". This would also happen to my 2 small children (now 4 and 6 years of age) while they sit in the back. The head of the passengers in the van would also jerk and lunge forward or backwards. I have almost hit pedestrians on 3-4 different occasions that decided to walk really close to the front of my van in the parking lot while I moved the shifter from "r" to "d" I have taken the van into dealer 2 times already and called them every year to check if there is a recall. The dealership only did an electronic reset. I am really frustrated and fed up so today, oct 25, 2016, I called and scheduled another appt with the dealer because this issue is getting out of hand. I also checked and currently, there is no recall on this matter.