general problems of the 2012 Volkswagen Routan

30 problems related to electrical system have been reported for the 2012 Volkswagen Routan. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Volkswagen Routan based on all problems reported for the 2012 Routan.

1 Electrical System problem

Failure Date: 03/15/2024

My vehicle is shutting off while driving. It randomly shuts off and I see there are other recalls associated with this issue for a different year but same vehicle/model. I am being quoted well over $2,000 in repairs. This vehicle only has 130,000 miles on it.

2 Electrical System problem

Failure Date: 08/02/2023

At first it starts off the vehicle will just shut off while you are driving which is very dangerous I have read many people complaining about this it needs to be recalled then the brakes go and then the transmission seal I have done all the maintenance up keep on my vehicle there is no reason for the vehicle did you shut off the way it keeps shutting off and dying for no reason the battery keeps dying by the next morning when nothing is left on in the vehicle it has caused me a great deal of grief and it is very scary when you have children in the car and your vehicle just shuts off on the freeway when everything is electric guess what no breaks.

3 Electrical System problem

Failure Date: 06/13/2023

Nhtsa recall 14v396 is probably the best correction to this issue. My van has shut off mid-driving while my children are in the car with me. It is so dangerous in the road. I can't move the steering wheel. Mechanics can't seem to diagnose the problem because the van doesn't give any computer codes when it would shut down. There are similar complaints and I wonder how Volkswagen knows of this issue and has failed to inform the owners of these vehicles. Chrysler had a similar issue and did a recall. I hope Volkswagen would acknowledge this issue.

4 Electrical System problem

Failure Date: 09/30/2022

Several times in the last month the car has stopped running without warning. It just shuts off. This has happened in our subdivision travelling at 20mph and most recently on the highway travelling 65mph. The power steering, brakes, everything go dead when the car just turns off and this could cause a serious accident.

5 Electrical System problem

Failure Date: 12/30/2021

Car is stalling out while driving with no warning. Doesn't matter the rate of speed I'm going it just cuts out. Can't turn steering wheel. No codes pop up. No mechanics can pinpoint issue. I have seen quite a few thousand people complaining of the same issue and reported it to vw as well as NHTSA and no one will do a recall. Chrysler did a recall for this same issue but not vw. This is a safety issue for not only the owner but other drivers on the road. If I get into an accident or cause one I will be suing NHTSA as well as vw for no recall being done. I have printed out over 100 pages of complaints from others for evidence of complaints. I have already entered the class action lawsuit with others having the same issue. Recall the issue or face lawsuits.

6 Electrical System problem

Failure Date: 07/22/2021

Referenced to recall nhsta id no:11v-151 same issue happens on newer models, the car key ignition switch does not secure the key and that causes the car shut-down in tje middle of highway or road intermittently! ?t does not give any dashboard warning and no codes! all the lights are being gone and even ac shuts off! when ? push the key the lights come back on and the car can be turned on again. Similiar problems are poster on youtube: https://youtu. Be/zesy-mnvpzs.

7 Electrical System problem

Failure Date: 07/01/2021

While driving along my vehicle will shut completely off. This happens especially on bumpy roads. Sometime the vehicle will shut off right after starting the engine. The only way I can duplicate the problem is to turn the key completely off and restart the vehicle. This problem is very similar to the recall with the 2010 Volkswagens.

8 Electrical System problem

Failure Date: 04/01/2021

The battery started dying randomly several months ago. I have called multiple dealerships and had diagnostics ran twice on the car. Initially I was told there is no draw on the battery. Then it was discovered that the tipm module needs to be replaced. I then started researching this problem with this vehicle only to find multiple forums full of people having the same exact issue or worse! as in, their car stalls on the highway randomly while driving!! someone could die! this module fails and in my case causes the fuel pump to continue running even when the car is off which completely drains the battery overnight! Chrysler (same manufacturer of this tipm) already lost a class action lawsuit and recalled this tipm but the Volkswagens affected by this same issue were not included leaving those of us now experiencing the same problem in a scary position because we can’t afford to get this fixed as it is very expensive let alone get a new car! it baffles me how well known it is that this part is the same part that’s been recalled but it doesn’t apply to this vehicle. On top of that, I called 3 Chrysler dealerships to explain the problem and was told they don’t work on this vehicle! this is unacceptable! I don’t know how the NHTSA has not done something about this! it seems several class action lawsuits need to filed! hopefully before someone loses their life!.

9 Electrical System problem

Failure Date: 07/01/2020

Tl- the contact owns a 2012 Volkswagen Routan. The contact stated that while driving at an unknown speed, the vehicle stalled without warning. The contact was able to restart the vehicle and resume normal driving. The contact initially contacted the Volkswagen manufacturer by phone and was referred to the Dodge manufacturer for assistance. When the contact reached out the Dodge manufacturer and she was referred to a local Dodge dealer for assistance. The contact took the vehicle to tanner motors(620 w w washington st, brainerd, mn 56401) where the vehicle was test driven and the contact was informed that the issue could possibly be linked to a defective win module, the contact was given an estimate for the repair. The vehicle had yet to be serviced. The failure mileage was approximately 99,000. The VIN number was unavailable. Jo.

10 Electrical System problem

Failure Date: 05/19/2020

The vehicle often has difficulty starting and will occasionally shut off while driving. The problem seems similar to the defect described in safety recall 28h1 which only covers year models 2009-2010. I don't remember exactly when the issue started, but it was within the last year, and the problem has become much worse to the point failure while operating occurs much more regularly. Fortunately, I've been able to restart and continue driving so far, but it will shut off when I'm idling, accelerating, or at driving speed.

11 Electrical System problem

Failure Date: 09/21/2019

My wife was driving with 2 children on the highway at 70 mph while the engine dies due to the fuel pump stopping to work due to a tipm fuel pump relay failure. Chrysler and Dodge did the right thing, step up vw.

12 Electrical System problem

Failure Date: 08/19/2019

Van randomly goes to 3rd on the highway. Going to neutral and back to drive corrects the issue. Van will not start/crank randomly. Van turns off on the highway randomly. Random "enter security code" on the nav system. 129k miles on it. Chrysler recalled caravan's and the town and country for these same issues. The tipm needs to be replaced. Filing a complaint with corporate vw to have them correct this massive safety issue as Chrysler has done. . Read more...

13 Electrical System problem

Failure Date: 03/06/2019

Multiple times in the past few months the car has stopped running while I am driving. Vehicle in motion on highway. In past have taken to dealer with this complaint and they can find nothing wrong.

14 Electrical System problem

Failure Date: 02/10/2019

My 2012 vw Routan cuts off while in motion. It is very scary when you are driving down the highway and your car is no longer running. Also sometimes I have to turn the key multiple times before it cranks. Vw needs a fix for this!.

15 Electrical System problem

Failure Date: 12/12/2018

My 2012 Volkswagen Routan has only 87k miles and the car will crank but will not start, and or while driving the car's idle becomes rough and drops to the point of shutting off while driving. My wife drives this car with my daughter and if this car shuts off while driving it can cause accidents and bodily harm to others.

16 Electrical System problem

Failure Date: 11/26/2018

My car began to lose lights, fuel, speaker capabilities, and starting ability. Once was on the highway, and twice in my driveway. Aaa came and replaced the battery after jumping the original battery was not effective, which did nothing. It was towed to the Volkswagen dealership. They were unable to find out what was wrong for 2 days. While waiting to see what the dealership came up with, I did my own research. It turns out that Chrysler made the car, and it includes the Chrysler body and parts. Chrysler recalled a part called the total power integration module, that controls the fuel system, all electric, starting capabilities, basically any power has to be routed through this part. It can cause cars to stall in high speed operation, among other things. If undiscovered, it can kill your battery, fuel pump, etc, and mechanics will charge you and replace those without knowing what is the true issue. I knew the tpim was the problem. The dealership called me back, and gave me the news that I knew was inevitable. Volkswagen has declined to recall the part in their vehicles, knowing full well that someone could be killed. When I complained, they did not care and told me to complain here. I am now planning to sell my car, because of the irresponsible and negligent attitude of Volkswagen toward its customers. It's a shame because I really loved my car until this happened.

17 Electrical System problem

Failure Date: 11/20/2018

I was in a parking lot van would not start. It would turn over an crank again and again when attempting to start, but the engine would not run. Tow truck driver was able to start it by removing push start and using key fob, but had trouble getting it started again unloading at vw dealership. The vw dealer fist said it was the fuel pump, then said that the fuel pump relay in the tipm was bad and was burning out the fuel pump. The fuel pump relay is integrated into the tipm and can't be replaced without replacing tipm. The tipm not covered under warranty. Currently waiting on vw dealer to find Dodge/Chrysler fuel relay bypass cable kit that fit my VIN. In the meantime, the vw dealer has installed a temporary jumper to power the fuel pump while the vehicle is turned on. I feel fortunate that relay/fuel pump failure did not occur while driving, but I feel that vw should have know about this issue and been proactive to resolve it given that Dodge has already had recalls on the tipm that is used in the Routan. I'm also concerned about the safety of the temporary fix the vw dealer has implemented to keep the vehicle drive-able while search for the right recall kit from Dodge. If that can't find the kit, then I will have to live with a potentially unsafe workaround or pay $1000+ to replace the tipm, which clearly had a manufacturing defect that could have potentially caused the vehicle to stop running while driving on the road.

18 Electrical System problem

Failure Date: 09/01/2018

I've been experiencing major safety problems with my 2012 vw Routan lately. On several occasions, while driving, my van has completely shut down. The dashboard, engine, power steering, everything completely turns off and I am unable to do anything until the vehicle comes to a complete stop and I start the engine again. The first time it shut down, I was driving in the city driving at 35 mph. Out of no where, the engine shut down, simultaneously the dashboard turned off and I lost all control of my vehicle until it came to a complete stop and I was able to turn it back on. But the last time this happened, I was on the freeway, driving in the rain, at 60 miles/hr. The scariest part is not having control of the wheel and have the ability to safely pull over to the shoulder before restarting the engine again. The mechanic I contacted was not been able to figure out what the problem is. The check engine light does not turn on, I don't get any type of warning and no "codes" come up. I am terrified of driving my van anymore. I have two small children and do not feel safe driving it. I did some research online and have found a recall for the exact problem, but for older models (up to 2011). I have reached out to the local vw dealer and have been told they cannot honor the recall for the 2012 models. I don't understand, why the dealer refuses to fix the problem under the 2011 vw Routan reacall if it is for the exact same safety defect. How many people have to get hurt or worse before the issue gets addressed?.

19 Electrical System problem

Failure Date: 08/15/2018

On several ocassion when the car is started all the lights on the dashboard come on and windshield wipers come on and nothing inside the car works. Had thave the car towed home because it keeps doing ti.

20 Electrical System problem

Failure Date: 08/01/2018

Tipm - the tipm in the Routan has been noted as malfunctioning on many online forums. My tipm malfunctioned and my vehicle suddenly stop on a highway while driving. This is very dangerous.

21 Electrical System problem

Failure Date: 08/01/2018

While driving all dashboard light will come on gas needle goes down to empty, radio shuts off, windows will not roll up or down, windshield wipers will come non stop and will not shut off but the car continues to run and all of this is usually when I'm in the middle of traffic and I'm afraid that at some point the car will cut off all together and cause a collision, I've had it checked by three separate automotive shops including vw and no one can tell e whats wrong or how to fix it.

22 Electrical System problem

Failure Date: 04/09/2018

Stalls while driving intermittently; unable to start intermittently; diagnosed by vw dealer as faulty tipm; required replacement with a new tipm part with an updated design.

23 Electrical System problem

Failure Date: 04/02/2018

Same issues as others as reported for tipm failures in vw Routan / Chrysler vehicles. The underlying common part is the the part number for the totally integrated power module in the 2012 Volkswagen Routan is vw 7b0937049. The part number in the Volkswagen Routan translates to Chrysler's part number 68105507 ac/ad. Although Chrysler has done a settlement in a class action lawsuit, the actual vehicles recalled are limited and about 1mm of the 7mm affected vehicles with faulty tipms. I am currently in a small claim's court case against Volkswagen trying to get reimbursed for my repair costs.

24 Electrical System problem

Failure Date: 02/06/2018

Engine shuts off when driving on a city street or when sitting still. When slowing down to turn.

25 Electrical System problem

Failure Date: 01/31/2018

Tl the contact owns a 2012 Volkswagen Routan. The contact stated that the vehicle cranked, but failed to start and the check engine indicator illuminated. The vehicle was taken to Volkswagen lee's summit (2225 ne independence Ave, lee's summit, mo 64064, (816) 600-4224) where it was diagnosed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 109,000.

26 Electrical System problem

Failure Date: 12/08/2017

While driving on a city street roads may have had a little ice on them. Felt a sharp sensation to my outer ankle area (I believe at the time I was in the process of breaking to come to a stop. Shortly after felt the same sensation to my ankle sharp, burning, noticed the sensation felt electrical felt warm sensation near hip area. . . I believe the sensation was electrical currents that penetrated to my ankle. Upon this thought I immediately turned off my seat warmer, noticed the heel of my boot may have been sitting in a wet area on my floor mat from the melted snow on my boots and my boots had a metal clasp on it at the exact location the painful sharp electrical sensation felt on my ankle. Pain did not occur again once the seat warmer was turned off. Noticed dull tingling sensation in my middle finger shortly after the second episode along with what felt a little like indigestion.

27 Electrical System problem

Failure Date: 09/14/2017

Takata recall. Having problems starting van on first try. Van will stall a few times before starting. Sometimes the battery is drain. Battery has been tested=good! this has been happening for 3 months. I after reading and researching I come to a conclusion that it is the tipm fuel relay!.

28 Electrical System problem

Failure Date: 09/01/2017

I file a complaint a fews months ago about have troubles starting my van or battery drainage. Took it to the dealership in shreveport, la. The had to replace the module (tipm)fuel pump. This cost my family 1700! this is a serve safty problem for many families. This should be a recall for all vw and Chrysler vehicles. The vw dealership said this wasnt the first Routan they had to fix with same isssue. This should be an issue vw should cover. Complaint #11061088.

29 Electrical System problem

Failure Date: 04/12/2013

10,000 miles, full warranty, bought new less than a year ago. While driving approximately 55 miles per hour on the highway with my mother and two children in the vehicle, the van lost all power mid-drive. Brakes, steering, everything stopped functioning. Thankfully it was late and my husband was able to coast to a stop. It was one of the scariest experiences of my life. This had happened once before, but not at that speed, and we'd assumed it an anomaly. We were heading out of town, but concerned for safety we turned around. My husband took it to the dealer the next day, where they could not locate the problem. We brought it back a few days later so they could keep it, but after driving it 400 miles, and not able to recreate the problem, they said there was nothing try could do. We contacted vw, who got a regional claims person to go to the dealership, supposedly consulted their engineers, and decided there was nothing they could do. But not before the cs case person lied to us and told us the van had been fixed. When we arrived at the dealership and realized it hadn't been, we made it clear that they would Ave to fix the van, or replace with something comparable. We also found at least 12 other complaints on line of other owners in earlier models experiencing the same thing. This is a safety hazard or my family and anyone else on the road with us, and inconsistent with the safety standards promoted that encouraged us to purchase the vehicle in the first place.

30 Electrical System problem

Failure Date: 04/07/2013

My husband was at a light and pressed the gas to go, when he noticed that he entire vehicle had turned off. Steering, brakes, and all electrical. It took him a while to realize what was happening, but then he tried turning the van off and back on, and it started right back up. He thought it a freak occurrence.



Safety Ratings of Routan Cars
Fuel Economy of Routan Vehicles
Routan Service Bulletins
Routan Safety Recalls