general problems of the 2012 Volkswagen Routan

Nhtsa recall 14v396 is probably the best correction to this issue. My van has shut off mid-driving while my children are in the car with me. It is so dangerous in the road. I can't move the steering wheel. Mechanics can't seem to diagnose the problem because the van doesn't give any computer codes when it would shut down. There are similar complaints and I wonder how Volkswagen knows of this issue and has failed to inform the owners of these vehicles. Chrysler had a similar issue and did a recall. I hope Volkswagen would acknowledge this issue.

Car is stalling out while driving with no warning. Doesn't matter the rate of speed I'm going it just cuts out. Can't turn steering wheel. No codes pop up. No mechanics can pinpoint issue. I have seen quite a few thousand people complaining of the same issue and reported it to vw as well as NHTSA and no one will do a recall. Chrysler did a recall for this same issue but not vw. This is a safety issue for not only the owner but other drivers on the road. If I get into an accident or cause one I will be suing NHTSA as well as vw for no recall being done. I have printed out over 100 pages of complaints from others for evidence of complaints. I have already entered the class action lawsuit with others having the same issue. Recall the issue or face lawsuits.

The transmission on our 2012 vw Routan has completely failed. The car will not go into gear and left my wife in a position where she was stranded in traffic. We are the original owners of this vehicle and have followed the recommended maintenance schedule. The engine in this vehicle is a Chrysler pentastar v6. (the vehicle was built as a joint venture between vw and Chrysler) according to online research Chrysler has recognized a “fatal flaw” in this engine and has extended warranty to customers in order to cover repairs beyond 100,000 miles. We only have 72,000 on our vehicle. I have spoken with vw north America, they told me to plead my case with Chrysler. I spoke with Chrysler and they told me to plead my case with vw. Neither company is willing to recognize that a total transmission failure at 72k miles is [their] responsibility. I am asking for the drivetrain warranty on our vehicle to be extended, due to the “fatal flaw” which has already been identified by Chrysler on the pentastar v6. Vw service is asking me to pay more than $6,000 to repair the vehicle.

The ignition key inadvertently moves into the off or accessory position, the engine will turn off, which then depowers various key safety systems including, but not limited to, air bags, power steering, and power braking. This has happened to me several times including while driving on the interstate and in traffic. I was able to pull over but it is very difficult when power steering and power breaking goes out. I had children in the vehicle several times when this has happened. Per volkswagon website, I removed all keychains or anything that would cause the key fob to be weighed down. When I contacted them, they said my van is not under recall even though it is the same exact issue previous models had been recalled for. The only symptom prior was the check engine light was on.

Van randomly goes to 3rd on the highway. Going to neutral and back to drive corrects the issue. Van will not start/crank randomly. Van turns off on the highway randomly. Random "enter security code" on the nav system. 129k miles on it. Chrysler recalled caravan's and the town and country for these same issues. The tipm needs to be replaced. Filing a complaint with corporate vw to have them correct this massive safety issue as Chrysler has done. . Read more...

Multiple times in the past few months the car has stopped running while I am driving. Vehicle in motion on highway. In past have taken to dealer with this complaint and they can find nothing wrong.

My 2012 vw Routan cuts off while in motion. It is very scary when you are driving down the highway and your car is no longer running. Also sometimes I have to turn the key multiple times before it cranks. Vw needs a fix for this!.

The engine will die as I'm driving down the highway. This causes me to lose power steering, all my digital guages on dash,etc. When I pull over stop and put it in neutral I can then turn the key and it will start right back up. This has happened at least 6 times while driving on the highway or in town but always while moving and for no apparent reason. Possible touched the key chain with my knee but I can't say anything triggered it. First thing I notice is I'm slowing down and have to power steering. Also, when starting the car the ignition regularly does not recognize that I've turned the key. Requires that I push the key in with force up and to the right while rotating for the key to activate the ignition. Sometime the engine will begin to start but stop when I let go of the key. My dealer said it could be the battery or the remote car starter. I've replaced both and still have the same problem. Now they are quoting me about $700 to replace the key fobs and ignition. I was told by a mechanic this is the exact type of problem that all the town & countries & Routans have had and there was a recall. It's a plastic key that wears out and stops working properly. Checking on-line vw Routan, Dodge caravan & chysler town & country all had a recall on their ignitions, but it was limited to 2009 & 2010. I have the same issue described in the recall "inadvertent ignition key displacement from the run position, which would shut off the engine and depower safety systems, such as airbags, power steering and braking".

As I am accelerating from 25-35 mph the vehicle almost feels like it doesn't want to shift into next gear. The vehicle sort of jiggles/jolts while trying to gear up. Once reaching 35/40 mph then vehicle runs normal. If I push down on gas peddle to make car go through that gear, the engine revs up and the vehicle kind of jolts a "get up and go" feeling and the rpms go above 4k, which then vehicle gets up in speed and moves. Once at 35/40 mph, then the vehicle runs smoothly.

For past 2 years I noticed my the van would not immediately start. Figured it was a fluke. In past year, my van has been towed to dealership for not starting after 10-15 tries. Of course, as soon as it arrives the get it to start. Thankful under warranty. Nov 2017 wiring harness and starter replaced. Dec 2017 failed to start again. Back to dealer and working fine for them. Thankful under warranty. , but come on vm!! this is nuts. Why won't they recall and re place the tipem like chrystal did. I have been stranded too many times and had to 3 car seats each time.