Other Fuel System Pump problems of the 2012 Volkswagen Routan

My car will crank but not start. After several tries if you use the key fob you can get it to start. I have the car looked at by two technicians who advised that my vehicle was made by Chrysler even though it's a Volkswagen and that this is a known problem with Chrysler Dodge vans from 2011 and 2012 the problem they tell me is with the fuel pump relay that will need to be installed.

I was in a parking lot van would not start. It would turn over an crank again and again when attempting to start, but the engine would not run. Tow truck driver was able to start it by removing push start and using key fob, but had trouble getting it started again unloading at vw dealership. The vw dealer fist said it was the fuel pump, then said that the fuel pump relay in the tipm was bad and was burning out the fuel pump. The fuel pump relay is integrated into the tipm and can't be replaced without replacing tipm. The tipm not covered under warranty. Currently waiting on vw dealer to find Dodge/Chrysler fuel relay bypass cable kit that fit my VIN. In the meantime, the vw dealer has installed a temporary jumper to power the fuel pump while the vehicle is turned on. I feel fortunate that relay/fuel pump failure did not occur while driving, but I feel that vw should have know about this issue and been proactive to resolve it given that Dodge has already had recalls on the tipm that is used in the Routan. I'm also concerned about the safety of the temporary fix the vw dealer has implemented to keep the vehicle drive-able while search for the right recall kit from Dodge. If that can't find the kit, then I will have to live with a potentially unsafe workaround or pay $1000+ to replace the tipm, which clearly had a manufacturing defect that could have potentially caused the vehicle to stop running while driving on the road.

I file a complaint a fews months ago about have troubles starting my van or battery drainage. Took it to the dealership in shreveport, la. The had to replace the module (tipm)fuel pump. This cost my family 1700! this is a serve safty problem for many families. This should be a recall for all vw and Chrysler vehicles. The vw dealership said this wasnt the first Routan they had to fix with same isssue. This should be an issue vw should cover. Complaint #11061088.