Door Latch Problems of Volkswagen Routan

The contact owns a 2010 Volkswagen Routan. When the contact opened the rear sliding door on the driver side, the child safety latch fractured. The vehicle was taken to the dealer where the part was being ordered for the repair. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

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The contact owns a 2009 Volkswagen Routan. While driving 25 mph, the front passenger side door opened without warning. The vehicle was taken to gurley leep motorwerks (4004 grape rd, mishawaka, in 46545) where it was diagnosed that the lock switch and locking rod failed and needed to be repaired. In addition, the door latch failed and needed to be replaced. The vehicle was repaired, but later the power locks on the same door failed to work. The vehicle was taken back to gurley leep motorwerks where it was diagnosed that the cable guide wire failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 48,000.

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The contact owns a 2009 Volkswagen Routan. The contact stated when she locked the doors, the children were unable to exit from the inside. The vehicle had not been inspected or repaired. The failure mileage was approximately 13,000. The VIN was unavailable.