Headlights Problems of Volkswagen Routan

The contact owns a 2010 Volkswagen Routan. The contact stated that while his wife was driving at an undisclosed speed, the headlights failed to illuminate. The vehicle was taken to the dealer, where it was diagnosed that the totally integrated power module (tipm) needed to be replaced; however, the replacement part was no longer manufactured. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 117,000.

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The electronic door (side panel, passenger, and driver) door locks stopped working. At about the same time our front headlights began to intermittently go out during operation of the vehicle, and then stopped working altogether. The vehicle was submitted to the dealership and customer was informed that the headlight ballast was worn out and had to be replaced. Parts were ordered and when the vehicle was taken in for said ballast replacement another mechanic stated this was not a ballast issue since the headlights appeard to turn on during ingintion, but then stopped working shortly afterwards. We had to wait until the next day for a dealer electrician to look at the vehicle. The electrician determined a corroded control panel was causing a short and likely causing door the headlight, as well as other issues such as incorrect tire pressure and speed indications and possible fire. No water was introduced to the vehicle, so my question is how does a control panel corrode unless there is a faulty voltage issue and electrical design defect? the mechanic indicated the dealer gets a lot of these issues on the Routan but there is no recall so they charge $900 for the replacement panel. Vw knows of this issue that their own mechanics indicate can start electrical fires! the company should be investigated.

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I would like to inform you that the tipm is not just related to Chrysler. The Routan is a joint venture between Chrysler and vw. It has the body of a vw body but the engine is a Chrysler. My Routan has had the tipm fail on 2/6/2016 and confirmed by vw dealership. The van has the same signs that every one else was reporting except that the engine never shut off while. It has the signs of the engine not wanting to turn over, dash lights not wanting to work properly and now the headlights not working on low or high beams. The head lights happened when I was driving on the city streets. The engine not working happens when we come out of the stores from shopping, first thing in the morning and same with the windows and doors opening when not is use. I researched online about other Routans and they have Chrysler tipm in them. I do not understand why Routan's have not been included because it is a Chrysler product but it has a vw name on it. It was made in the Chrysler windsor plant in canada. This all started in late December of 2014 and it was off and on since then. The headlights problem is new but the engine, doors and windows are off/on issue too.