Horn Assembly problems of the 2014 Volkswagen Tiguan

A clicking sounds started coming from the steering wheel while turning, at one point the air bag light turned on, and from that point forward, the controls on the steering wheel no longer work, including the horn. The clicking sounds from the steering wheel is still present while turning. I called a place that specializes in vw and they suggested I call vw dealer instead because it was a safety issue and highly likely a recall. I called vw and they stated it was not a recall but part of an "extended warranty", which my car does not qualify for due to the miles on the car. After some research, it seems this is a very common issue with vw, and they are asking for $160 to simply diagnose the problem, even though it is clear to them what the issue is, and not new to them. It is not due to the age or mileage on the car, but a safety miss from their end.

Stationary, parked. Started engine and hear clicking noise from the steering column. Error message and light emerged on the dashboard indicating airbag error. Non-functional electronic controls and horn on the steering wheel. No airbag function and horn is a major safety concern.

After making a turn out of my driveway I heard a loose rattling noise coming from the steering column whenever I would turn the wheel. After a few minutes I noticed the airbag light was now on. I pulled over and checked the steering wheel. All the controls on the steering wheel were not functioning including the horn. After doing some research we discovered that many 2014 Tiguans were recalled for a defective clockspring causing the problems I am dealing with. The clockspring in my steering wheel is broken disconnecting power from the air bag, horn, and steering wheel controls. I contacted Volkswagen and was informed that my vehicle will not be covered by by the recall even though it is the same type and year model as other vehicles covered for this same problem. The recall needs to be expanded.

Takata recall. I was driving my car when I heard some clicking noise coming from the steering wheel. Suddenly, the airbag light appeared on my dashboard. The horn and the steering wheel controls, such as, volume, stopped working. I called Volkswagen and they said my car wasn't included on the clock spring recall even though my car details(year, model, problem) fit. I have had Volkswagen for ever 9 years and I am so frustrated. My car should have been included on the recall. No doubt.

The driver noticed that the car became difficult to turn and that the air-bag error light was on. We took it too an authorized dealer where we had purchased the car brand new. The clock spring was isolated as being defective/non-functional. As a result, the driver air-bag was showing an error, also the horn and the controls on the steering wheel were also inoperable. This apparently is a common problem for these models for which there is a recall that does includes the vw Tiguan 2014 but the authorized dealer (hallmark vw of cool springs, TN) indicated that recall was not for this specific VIN. They charged me $750 for part replacement.

Although vw has had recalls in multiple of its 2010-2014 vehicles with the exact same issue I'm having currently there is no recall on my 2014 Volkswagen Tiguan. I was parallel parking and I turned my wheel one way and heard a "tick-tick-tick" sound in the steering wheel column. When I turned the wheel the opposite way to finish parking it did not tick. After that I had no power in my steering wheel controls, alongside the airbag light turning on notifying me they were no longer working and my horn does not work when attempting to use while driving or inside the car. When outside the car and I hit the lock button the horn works notifying me it has been locked. I was nearly rammed into after another car tried merging into my lane and I wasn't able to honk my horn as warning to them. Considering the recent recalls from Volkswagen I don't believe this issue is something I should have to pay for when it is the exact same problem for which the current recalls have been issued.