Two problems related to owners/service manual have been reported for the 2016 Volkswagen Tiguan. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Volkswagen Tiguan based on all problems reported for the 2016 Tiguan.
I bought my car July 6th, 2018, got the oil changed in August 2018, and everything was fine until October 1,2018 when the epc light came on and about 1minute later the engine light came on. I was turning onto my street in my neighborhood when it happened and immediately called the auto shop where I'd recently gotten my oil changed. They told me to bring it the next day but I looked in the users manual and it said to drive to my nearest dealership. So I called the dealership and they said to bring it at 8:15 on October 3rd. I took it and dropped it off. I called before they closed to get an update on the diagnosis and they told me they suggested a 100k maintenance service and new battery. They said the battery caused the slow start and they checked the codes and it said fault in timing correlation� which was caused by low oil pressure and they didn't see oil on the dipstick. So, I asked if the suggested maintenance would fix the issues and if that's why the service lights came on and she told me yes! I then went to the dealership to get final clarification of what was going on and she told me after the maintenance everything was fine and he just needed to test drive it and I could come back in an hour. So she called after an hour and said they finished and I could get my car. I paid them and she told me there were no problems and I would probably need rear tires and brakes and an oil change and the 110k mile service in a year or 10k miles- whichever comes first. I got in the car and before I left the dealership the epc light came on. I got out, went back inside and told her and she told me they needed to pull it back around and I left with my mom and she called hours later and said I needed a timing chain and tensioner. I asked why they didn't see that before and she said they hadn't looked at it closely enough. Then said she'll call back tomorrow.
When pulling out of my driveway, I heard a tearing sound coming from my steering wheel. Following the noise, my airbag warning light came on. The airbag is deactivated per the owners manual and will not function properly in an accident. I realized later on in my drive that the controls on the steering wheel and the horn also do not work. It is quite dangerous to drive as another driver that day swerved into my lane without checking and I had no method of alerting the driver because my horn doesnt work nor do I have the protection of an airbag. I got my car diagnosed with vw and they confirmed that the clock spring has malfunctioned and needs to be replaced. This is the same issue that caused vw to recall hundreds of thousands of vehicles up to I believe the 2012 model year. This recall was subsequently investigated by the NHTSA up to I believe model year 2014 but I do not know the results of that investigation, clearly vw has not addressed this prevailing issue or properly encompassed all affected vehicles as my model is 2016 and it is still happening.
| Equipment problems | |
| Owners/service Manual problems |