Table 1 shows one common wheel related problems of the 2018 Volkswagen Tiguan.
| Problem Category | Number of Problems |
|---|---|
| Wheel problems |
I originally started out at world kia in matteson, where I was approved for a newer vehicle. But then they suddenly changed their minds and tried to put me in an older car instead. That rubbed me the wrong way, so I went to their joliet location hoping for better service. Boy, was I wrong. Even though they had already run my credit in matteson, they reran it again in joliet, which made no sense and damaged my credit even more. I really needed a car at the time, so I felt pressured and couldn’t walk away. After I bought the car, it broke down shortly after, and I was never given any paperwork about its condition or inspection. They sold it to me “as-is,” but I later found out that under illinois law, used cars must be safe and reliable for at least 15 days or 500 miles, even when sold “as-is. ” my car didn’t meet that standard at all. The car has suspension issues which is very dangerous. The mechanic stated to not drive the car at all it's a safety hazard and I could cause a major accident. There is no recall on my VIN#, but several other owners have had the same issues based of the information on the website. I just want some kind of resolution. I'm still responsible for the car, which is so unfair. This has caused so much stress that I have no clue what to do. Please help. Best, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The car has had a distinct noise when driving. I complained every time we were in and finally June of 2019 I was told it was the alignment after I had repeatedly told them it was the wheel bearings. After paying for a new alignment I was told that yes the wheel bearings needed to be changed and that because of all of the issues my tires needed to be replaced as well. I had that done, a month later I went in for an oil change and they told me I needed another alignment! I told them it was just done! they assured me that I would be taken care of. If it was actually done, I will never know. Even after all of this the car started making the noise again! I don't have time to go back and forth. I finally got fed up and went in on a Saturday. The technician looked at the car from the outside and took a 0. 2 mile test drive with me in the car and told me that the alignment in the back is bad and has caused severe cupping on my back tires. Saying I need another alignment and more new tires! I have had this car less than 2 years and if it isn't the alignment, the tires, the wheel bearings, it's the sun roof which has flooded the back of my car 3 weeks of owning it and now hasn't constant recalls. As well as recalls to fix the recalls. This car is a complete definition of a lemon! the technician admitted the this model has lots of problems. I've always owned used cars this is my first new car off the lot and I have never had so many problems with a car. Please help!.