general problems of the 2018 Volkswagen Tiguan

Front coil spring fractured at 84,554 miles. I am the original owner with full dealer-maintained service history. Vw issued safety recall 42j5 for premature rear coil spring fracture on 2018–2019 Tiguans due to material specification and manufacturing process defects at the spring supplier. The front springs on this vehicle came from the same supply chain and production window. Vw dealer in [xxx] noted that spring failures are common in this area on these vehicles. Vw customer care declined goodwill assistance. Requesting investigation into expanding recall 42j5 to include front axle coil springs. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

This vehicle experienced a rear shock spring failure identical to the symptoms noted in vw recall 42i7. We paid out of pocket for the springs to be repaired, and vw corporate along with the dealer reported this VIN does not qualify for the recall. They are unable to tell me why our particular VIN does not, other than it simply wasn't on the list. It seems unlikely the exact year/model/failure occurred on our vehicle as what was stated in the recall but somehow it didn't qualify I would expect vw to cover the spring replacement and required alignment.

I originally started out at world kia in matteson, where I was approved for a newer vehicle. But then they suddenly changed their minds and tried to put me in an older car instead. That rubbed me the wrong way, so I went to their joliet location hoping for better service. Boy, was I wrong. Even though they had already run my credit in matteson, they reran it again in joliet, which made no sense and damaged my credit even more. I really needed a car at the time, so I felt pressured and couldn’t walk away. After I bought the car, it broke down shortly after, and I was never given any paperwork about its condition or inspection. They sold it to me “as-is,” but I later found out that under illinois law, used cars must be safe and reliable for at least 15 days or 500 miles, even when sold “as-is. ” my car didn’t meet that standard at all. The car has suspension issues which is very dangerous. The mechanic stated to not drive the car at all it's a safety hazard and I could cause a major accident. There is no recall on my VIN#, but several other owners have had the same issues based of the information on the website. I just want some kind of resolution. I'm still responsible for the car, which is so unfair. This has caused so much stress that I have no clue what to do. Please help. Best, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Car has 50k miles on it. Around 35k miles I started hearing noises in the suspension. Took it in and my tires are wearing uneven and bubbling. Mechanic told me my shocks are bad. I know there was a recall on some 2018 Tiguans for poor welding of shocks. Not sure if there is a bigger problem affecting more Tiguans.

The car has had 10 safety recalls with one being the suspension. The suspension problem hasn’t been fixed as the car makes a loud clunking noise when driving it. My car has been to Volkswagen twice and they stated that the car was fine and they have no solution for the sound. This really needs to investigated. I googled the noise to see what it was and there are a lot of people that are complaining about this noise. I just bought my car and I’m literally about to trade it in because of this.

I purchased a brand new 2018 vw Tiguan from a car dealership in my town. Two weeks later they called me and asked me to bring it back in to have it inspected for a possible recall. After an hour of sitting around waiting for them to check I finally went to their desk and asked what was going on. They told me that mine was recalled and they couldn't let me leave with my car. Then they spent 2 hours trying to figure out what to do because they weren't sure if they should get me a rental car or a loaner. Eventually they got me a rental car and are covering the cost of that. But now I'm looking into the specific recall �42i7� and it would seem that the recall may have been in place prior to them selling me the car. I test drove the car on may 3rd 2018 and submitted a loan application. I came back the next day may 4th 2018 to sign the papers and take delivery of the car. I want to know if the dealer broke state of WI laws by selling me a new car with a dangerous recall out for it. Now I have to wait a month for parts to come in. Can I take some sort of action against my dealership for this?.