Warnings problems of the 2018 Volkswagen Tiguan

A few weeks ago I noticed that a car passed me and the little blind spot alert light didn't light up. When I arrived at my destination I did some scanning through the menus and I discovered that the blind spot (side assist) was not on, but when I attempted to turn it on, the car said "function not available". After some investigation (using a odbeleven scanner) I discovered that the blind spot assist functionality has a fault with "no communication". This system, upon failure, give no indication anywhere, plus this also means my rear back up alert ( a kid running behind my car, for example, which would normally cause a huge alert, nothing happens). I also learned that there is a technical bulletin : [xxx] related to this. This should be a recall, its dangerous to have no indication that a safety feature system like this is completely nonfunctional (without an odbeleven read). A light on the dash should alert me, or a message on the screen. This is just plain dangerous! information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The blind spot warning, forward collision warning and parking collision warning suddenly stopped working even though they showed that the features were enabled in the car's dashboard settings. Fortunately, I realized this and took it to the dealer for repairs.

I've been having issues with the reverse camera and the infotainment display. This happens 70% of the time but when I put the car into reverse, the screen will go black with a pop up saying "the parkpilot is currently not available". This happens randomly, sometimes when I leave home the reverse camera works fine, but when I try to park somewhere at my destination the issue appears. Sometimes an image from the rvc will appear for a split second then cut out to black with the popup of the park pilot not being available. I don't the have park assist feature available on the model I've purchased, so I'm not sure why the car even thinks I have "park pilot". The issue "fixes" itself when I've left the car on off for a couple of minutes but the issue will reappear again sooner or later. It's an ongoing problem and I've taken my car into the dealership time and time again with no resolution. I purchased this car because I thought this was a great safety feature and now I can't even use it because it does not work.

I purchased this 2018 Volkswagen Tiguan in September 2019 and began noticing an intermittent rearview-camera problem around that time. I do not remember the exact date of the first occurrence because the problem initially happened only occasionally and was not persistent. When the vehicle is placed in reverse, the rearview camera intermittently fails to provide a reliable image. At other times, it operates normally. Because the problem is intermittent, it has been difficult for the dealership to reproduce consistently. Loss of the camera image reduces visibility behind the vehicle and creates a safety concern while backing up. An authorized Volkswagen dealership inspected the vehicle. The service manager stated that the stored fault indicates an intermittent open circuit in the video cable. The dealer’s diagnostic history reportedly shows approximately 90 fault occurrences beginning July 19, 2026. During recent testing, the dealership was able to get the fault to set once. The dealership has not conclusively confirmed that the camera control module failed. It proposes replacing the module as the first repair step for approximately $1,165 and stated that additional repairs may be necessary if the module replacement does not correct the problem. Volkswagen customer care documented the concern under case number 07696586. I am submitting this report because the intermittent loss of the rearview-camera image may reduce the driver’s view behind the vehicle and increase the risk of a backing collision.